I came by this past Sunday (Mother's Day) around 9:45am. I was planning to use the drive-thru but the line was long so went inside. The parking lot was packed and the place was buzzing. I was already mentally prepared for a long wait and mediocre service but I sucked it up to get my mom some coffee. To my surprise not only was the staff super courteous, but the wait wasn't long and my lattes were ready pretty quickly. Despite the busyness of the morning rush I saw all the staff working hard yet still so pleasant and helpful. In my short visit I was assisted by 3 different staff members and offered help by a 4th. So I just wanted to give kudos to this team for doing such an amazing job! I worked in the service industry for years and it's rare that I'm on the receiving end of such phenomenal customer service! read more

Good service and great drink! Despite they don't have Gingerbread Frapp, the customized drink with gingerbread sauce turned out really good perfect for Christmas season. read more

Starbucks - Coffee & Tea Near Me - Cypress, Texas

I came in and Soren was so helpful. I'll be back because she created a safe and cheerful environment. My items were delicious as well. I'm grateful for Soren. read more

Everyone who works here are idiots. Can't get the order right. I asked for a tall protein banana matcha and she started adding extras to a match totaling almost 8 dollars while a grande is 6. I asked for a grande bc it's cheaper and on the screen I saw her change it to a grande. When I got to the window she gave a tall. read more

The matcha isn't good. They leave it foamy. Not the cold foam but the drink it's self. I always have to ask them to remake it. But today I asked if they can leave it less foam (the drink it self) and they said they can't do anything about it. When I go to other locations it's perfectly fine. I guess it's just this location. read more

If I could give zero stars I would Was ordering and asked for no ice worker proceeded to tell me if I do no ice I would get less coffee??? Then when I received my drinks they were filled with milk smh The person at the window was also rude while trying to pay 0/10 read more

Horrible service, drinks are not made correctly and excessive ice. I even requested light ice and seemed they doubled it. So disappointing. Horrible location read more

I got the Melon Burst Iced energy drink is the best drink probably had at Starbucks! The service was beautiful. The workers were very nice to me when handing my food and overall the vibe here was beautiful! Definitely getting this drink again! (I recommend it with the pearls) read more

Starbucks - Melon Burst Iced Energy (VENTI ONLY) - Coffee & Tea Near Me - Cypress, Texas

I ordered a grande Pink Drink and I was handed a tall. I told the girl that I ordered a grande, so she took the drink back. Since I was at the drive-thru I saw her put one pump of something and lots of ice. She shook it and put it in a grande cup. So I basically paid for a cup of ice. read more

Nice, clean and busy Starbucks location. It's a lot roomier than other locations in this area. Quick and friendly staff. Cashier guy seems new though. read more

Starbucks - InfoBoard. - Coffee & Tea Near Me - Cypress, Texas

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i ordered a caramel crunch with extra roast paid more to get extra and I did not even to get the crunch just a caramel frappe which tasted horrible through Uber and if I would've known they didn't have i wouldn't had ordered extra thank you for reading my review read more

Whoever made my drink today nailed it! It was delicious, I wish they put the baristas name on the cup because I would definitely order more offer if they were making my drinks. I ordered the same drink/customizations two days ago at the Fry/W Little York location and it was gross, it was bitter and watered down, undrinkable and a waste of $5 read more

Starbucks - Venti Chocolate Cream Cold Brew, extra cold foam, 4 pumps vanilla, 2 classic syrup, and splash of 1/2 & half - Coffee & Tea Near Me - Cypress, Texas

Christian gave great service made my day a lot better his hospitality was greatly appreciated will be back more often

I don't know how this location has 4 stars. I have been here several times (because it's the closest to me) and they have screwed up my drinks almost every single time. I've had to go back and they remake, but whoever is making drinks is either not reading the label or has no clue what they are doing. One time my husband ordered a simple ice vanilla coffee, and they just gave him a plain iced coffee no vanilla flavor at all, though the label was clear. I can understand if we are ordering complicated drinks, but usually we order fairly simple ones to make. Today I ordered a matcha lemonade, it tasted so diluted. By the time I got home, I just didn't feel like driving back so I added my own lemonade to it. read more

By far THE BEST Starbucks I've been to in Houston, hands down! I always hesitate going into the drive-thru line when there's more than 1-2 cars at stbx in the morning because it seems to take way to long. You most def don't have to worry about the line at this location! I've been in the drive-thru with one car, and today with SIX, yes SIX cars in front of me. I was in and out of that line in 3 minutes!!!! Take my word for it- they are quick, and efficient. Top it off with their super friendly staff, couldn't ask for a more pleasant experience for these early morning coffee runs!!! Stop Thru if you're nearby, you will not be disappointed read more

Starbucks - Yaaasss to this 6am venti americano! - Coffee & Tea Near Me - Cypress, Texas

Nicest workers ever!! I was having a rough morning and these guys totally turned it around. My drink was perfect too, I did an online order and it was ready in the 7 minutes it took me to get to the store. Best Starbucks experience I've ever had!! read more

Starbucks - They wrote me a little note - Coffee & Tea Near Me - Cypress, Texas

I can go to every Starbucks across the country and they be good. This morning, I had a different experience. First the server had a hard time taking my order. Than my order did not have enough sugar. My friends muffin was burnt. I guess I will have to catch this location on another day. read more

Every time we come the workers are very kind and welcoming. We've never felt an off vibe from anyone till this morning when we were greeted by a new face we hadn't seen. The workers name is "john" this particular morning someone hadn't had there coffee yet and was taking their frustrations out on customers. If you go and get helped by "John"you've been warned. read more

Always a good experience! My drinks taste good. The employees are helpful. And spacious enough to get work done.

Was really impressed with Jay today. Upon ordering from the drive-thru, my wife and I both looked at each other and said "that guy was really nice." When we got up to the window, we got to meet the person behind the voice. Jay has a great personality & natural care for the customer. Thanks to Starbucks for hiring and retaining such a competent individual. Hope he's a permanent fixture at our neighborhood Starbucks! Tiny side note: my wife & I were slightly hangry and having a petty argument when we pulled up to the drive-thru (probably all my fault). After interacting with Jay, both of our spirits were lifted and we forgot what we were frustrated about. Thanks for serving us well AND improving our day! :) read more

I try to give every place more than one chance and this is the closest location to me and i think today i have had it! Besides having my drinks Made wrong and not being asked what size i would like, the employees seem to be lost sometimes! The wait sometimes is ridiculous! You would think I'm waiting on a food order to be prepared but I'm only waiting on a cup of ice coffee! We not waiting on the ice to be made so what's taking so long?? I arrived at the drive through this time instead of going in thinking it would be faster, it was 10:24am when i arrived and i didn't pull off til 10:44 and being blocked in so you cant leave is frustrating! As i pull to the window i still had to wait after i paid then discovered my items I ordered was just sitting by the register while the drive-thru cashier took other others and walked around, then looked at me as if he was wondering why was i still sitting there! He finally came to the window and asked me what did I order!? (So where were you when you took my order) i told him its sitting there waiting on me and i waned my order refreshed after just sitting there! They definitely need to organize and get the employees all on the same page! Put your sharper workers at the window! Over this location. read more

Coffee is fine, but reliability is not great at this location. Service time varies, and today is the 2nd time they shut down or were closed during a weekday in recent memory. Have never had that happen at any other Starbucks I frequent. read more

I do like this location and they are fairly consistent with the coffee and really consistent with good service. Great job! I wish they would stop putting the mouth spout lined up with the cup seam, increases the chance for drips onto your shirt.... It's weird but at this location they seem to do it more than not. I'll be back!! read more

I don't understand how this place still has 3.5 stars. Out of all the times I go there hoping they will get my drink right as they are SO hit or miss. The last 3 times has been wrong. I get a green tea with strawberry base and I don't know how every time it tastes like water, very diluted. On the off chance it is made correctly it's great. Usually I'm not one to complain but I was 20 mins late to work because of the efficiency of this location. There was 1 car ahead of me the whole time, and I waited in line for 15-20 minutes. Party because one of her drinks had to be remade as well, and then to get my drink that tasted terrible and not even have time for them to remake it because it took forever to even get this one. I will not be back for awhile. read more

I would give zero stars if possible...Today was the first day they asked for me to drive to the other side of the store to wait for my food items. I had minimal food items and then once brought out it had an item missing. Once I pulled around to the other side of the store cars were everywhere. No organization what so ever. It actually caused issues with people coming and going from the parking lot. I find it very annoying when fast food restaurants now require people to pull around to try and get people out of the windows faster. We all know y'all do this to make goals in order to receive bonuses. This requirement for companies is causing customer service to go into the drain. Do better Starbucks. Never thought y'all would hop on this train. read more

I LOOOOOVE this location and wish they were all as good as this one. Every staff member is amazing but Courtney is the absolute best. My drink is ALWAYS correct & they are as nice as can. Dec 12 update - sadly I feel like this location has gone downhill. I just waited in line for 22 mins for my mobile order and said forget it. It would have been cold anyway. I don't know if the staff has changed or they are short on baristas but it's such a shame! read more

This is a good Starbucks. Everyone is super friendly! The last time I was there I ordered more drinks then I could carry in one trip so I told the barista I would be right back for the last drink. Before I could go back in, one of the employees had carried my drink outside to me. Super awesome! The drinks at this location are also on point. I always order an iced caramel macchiato and my husband orders the white chocolate mocha, the drinks are very consistent here and taste like they should. read more

Employees are rude!!! I just left from here and an older employee w beard and glasses was one of the worst I've ever encountered in drive thru. I recommend to try a different location read more

Quiet Starbucks near Cypress Springs high school. Never had any issues here. Staff is friendly, this location is fairly new and clean inside. Everything you can expect from a great Starbucks location you can get here. read more

Came to this Starbucks at 8:39pm and no one wanted to attend me thru Drive Thru.The internet and the store shows that it closes at 9pm.But once I pulled out the drive thru ,I see the staff closing the store.Not satisfied At All with this location. read more

If I could give this place no stars I would. There's a VERY rude worker who gave attitude to us in the drive-thru. We asked for extra Irish cream and she clarified that Irish cream is just a syrup and asked if we'd like extra foam and we said yes. When we got the drink it had less foam than a normal drink without extra foam would have. I'm assuming that this woman was not having a good morning and didn't enjoy our happy voices, but that's no reason to have someone pay for something extra and not give it to them. For reference to the managers who will hopefully see this, it was 9 am when we visited for the first and last time due to this woman :) read more

Starbucks - Because it's mixed it might look like more, but I assure you this does not equate to extra foam. - Coffee & Tea Near Me - Cypress, Texas

I've tried to give this specific location chance after chance but every time I come I get more ice than coffee! Jacob, one of their baristas had an attitude for no reason wouldn't even face me. I shouldn't pay $12 to get two drinks that are 90% ice and on top of that have rude customer service! read more

Recently moved from Southern CA. I MUST say this is the BEST Starbucks in H-Town..(smiling) When I go to Dunkin Donuts on Saturday mornings, I feel as if I am CHEATING on Shaun Dotson and her Crew (Starbucks at 7702 Fry Road).... lol Thanks for making me feel sooo welcomed... Cyber Hug~~ read more

I don't go very often but every time I'm there (Fry Rd.), the people are very kind and I appreciate great service!

I love this location! Comfortable seating for someone coming to do some work. I love the area it's in and the general layout of the store is nice. It's open and the patrons have room to sit and actually breathe without having someone laying on top of them, as at some other locations. It was super clean, especially the restrooms. Also, the best part was the staff. Super duper friendly. I was asked by two different people if I was ok and offered water or to bring a drink to my table. Super impressive. I'm a visitor, as I have relatives down the street. But I'm here in Cypress / Houston pretty often and I believe I'll be a regular customer here from now on. Thanks for the great service! read more

I'm not gonna go overboard about a Starbucks, but the staff here is super friendly. After only a few mobile order visits they already know my name and how I like to take it home. Great staff and always a clean restaurant. read more

The coffee is very good, and up until a month ago, this review would have been 5 stars. I was so excited that this place opened since I work across the street and there isn't one near my house, and when it opened it was amazing! Fast, super friendly service, and I just loved coming. With the start of the new school year, I've been SO disappointed. It's slow, the coffee doesn't taste as good, and they constantly seem to be out of Nitro and regular cold brew. They've also been closed at 6am the past 3 mornings! I loved this place so much, and now it's so unreliable that I'll probably stop doing my weekly Starbucks treat, because I can't risk it not being open or my sitting in the drive through over 15 minutes when I need to be getting things ready for my students. I'm very very sad. read more

Yummy! Got my white chocolate mocha and it was delicious. The temperature was just right and the cashier was so nice. I didn't have to wait long. The line was kind of long and I didn't know if I was going to have time to wait. I had a Dr's appointment across the street. Luckily they took care of me and I was out in no time. One of my favorite Starbucks locations for sure. I will definitely be back this week to try the holiday flavors. read more

I give this location props for being fast but when I grabbed my coffee to drink it felt light. When I got to work I opened the cap to find that it was NOT filled all the way! I'm paying $3 for you to give me coffee that looks already drank from? Not going back read more

Starbucks - Coffee & Tea Near Me - Cypress, Texas

This is a great Starbucks location with excellent customer service most of the time, but today I came in the the barista at the register was wearing a Bud Light jacket. I didn't think that it was appropriate to wear at work and it found it quite off putting. Hopefully a manager or lead told her to take it off! read more