When I pulled up to the drive-thru, the barista asked for my order. I let her know I had a mobile order and provided my name. She told me to hold on, then came back after about 90 seconds and said, "Well, you only placed the order two minutes ago, it's not ready yet, but you can pull around." That response was completely unnecessary. A simple, courteous response such as "We're still working on it, please pull around" or "Got it, pull around" would have been much more appropriate. After waiting about 10 minutes in line, I finally reached the window. She handed me the drink, and when I asked to speak to a manager, she rolled her eyes. I explained the situation to the manager, who then claimed there was a "new policy" stating all mobile orders take at least 12 minutes and that the app should reflect that. Suspicious, I contacted Starbucks corporate, who confirmed--as I suspected--that no such policy exists. The manager lied directly to me. No apologize nothing, but a made up "new policy Never visiting this location again! read more

Starbucks - Coffee & Tea Near Me - Columbia, Maryland

This location isn't my go to Starbucks since it is out of my way. This past Monday I was in the area and needed breakfast and my Americano. I've had plenty of Americanos and breakfast sandwiches from Starbucks. My breakfast sandwich was cold and my Americano wasn't made correctly. It's usually steeping hot. The one I got was lukewarm with no taste. The service was meh. I think I need to stay with my usual Starbucks locations. read more

What could improve - the accuracy of my order. Location is prime, but the staff seem to change every week. There is a huge difference between coconut milk and lemonade. After pointing out to staff in drive thru that my drink was wrong- he stood his ground saying it's coconut milk. I drove off, too early to argue. Okay bravo - will move on to the location further down at the grocery store. Note that this is not the first time. Over the past few months it's been many mistakes. Add on the rude staff and it's a no brainer. read more

Starbucks - Cup doesn't say they added coconut milk as I ordered. - Coffee & Tea Near Me - Columbia, Maryland

Unpleasant experience with the Bautista she was rude throughout the whole thing. She not only called my drink "whatever that is" she got my order completely wrong. I've had plenty of caramel macchiato's but not one with 6 shots of espresso before let's say I won't be coming back. read more

The iced hazelnut oat milk shaken espresso tastes great. I am not a hazelnut person but this was not overpowering to me. I will get it again but with vanilla. The service was quick and friendly. I bought this super cool cup today by African American artist Damon Brown. The ambience was quiet with moderate music playing. read more

Starbucks - Hazelnut oatmilk shaken espresso - Coffee & Tea Near Me - Columbia, Maryland

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#ThankyouThursday I left multiple reviews but this is still my favorite Starbucks my family is always greeted by our names & with a smile. Not sure why but I immediately thought of the song from the 80's sitcom "Cheers". ... Sometimes you want to go Where everybody knows your name And they're always glad you came. (I know that was completely random) it's obvious I didn't have to start singing to explain how amazing the staff is at this location. Just a note: This location is open daily but under construction due to the soon to be drive thru. Stop by and grab some tea Or coffee. Enjoy! read more

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On the way to the gym. Needed some good yumm! Today I tried the PSL Frappe. Call me crazy but didn't know it was a thing. Loved the flavor, the spice was perfect. Service is a quick and professional. Every Starbucks is clean and smells great. read more

Starbucks - Pumpkin Spiced Frappe - Coffee & Tea Near Me - Columbia, Maryland

They were out of a lot of drinks like all of the pumpkin spice drinks and my drink was good and they took a long time to make read more

Starbucks - This was my drink a strawberry açaí refresher with raspberry poping pearls and no strawberrys - Coffee & Tea Near Me - Columbia, Maryland

Love this location. They are building a drive-thru which I'm not looking forward to. I'm not sure they will have enough space for the outdoor patio and parking. read more

Starbucks - Pumpkin spice latte - Coffee & Tea Near Me - Columbia, Maryland

I came here on a Saturday afternoon to pick up an order placed through the app. My order was ready upon arrival. I have always had great service at this location. The only downside is that there is no drive through. This location is also smaller than at other locations I have been to. Now with Covid, seating is much more limited. read more

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Mindblowingly slow. They get irritated if you order in-store pickup and end up going through drive-thru. Today I ordered drive-thru and it took over 30 minutes to get through drive-thru with only about 8-10 cars. And once you enter the drive-thru there is no backing out because there's a curb on each side of the car. read more

I have never given any place a 1 star or 2 star but I stopped by and they had 3 people working and was not busy and each person said we will be with you and it took them forever to take an order. By the time they came there was a line. The never thanked anyone and they acted like the customers were a nuisance to serve. read more

Wonderful open space. Fast wifi. Courteous and friendly staff! Lots of people were here on a Tuesday afternoon! Very welcoming environment!

This Starbucks has literally gone downhill since moving to this location which might I add was just 2 doors away. It never fails that they will ruin a drink. I've gone to many Starbucks and I can order the exact same thing. But when I order that same thing at this location it's made entirely different! read more

Food *** Service ** Ambiance *** Typical Starbucks-grade coffee. Service was meh as the barista focused on walk-ins, leaving mobile orders last. The mobile orders should be integrated with local orders. The environment was that of most Starbucks establishments. Recommended Meh 2023/4/2 read more

I am a Starbucks-aholic but this location's inventory is always wrong on the apps and two weeks in a row it has resulted in tears from my kids because they havent had any of the protein boxes that I ordered on the app. read more

Standard Starbucks with the usual inside and outside seating. Coffee, pastries, sandwiches and what not. It's a little loud inside, but I was able to tune it out with headphones so that I could focus on writing Yelp reviews. Because that's what I do. My blonde roast coffee was hot and tasted the way it was supposed to. A decent amount of parking is available. You'll find it much easier to access going southbound. read more

Starbucks - Starbucks in Columbia - Coffee & Tea Near Me - Columbia, Maryland

This was the second Starbucks stop of last Saturday. This time around, I was looking for a snack and some more iced tea. I ordered a fruit bowl as well as a venti iced green tea. The fruit bowl was delicious, and it is at almost every Starbucks location that I've been to. The green was as great and refreshing as ever. The staff was friendly, and the service was efficient. Their store and their restrooms were clean, which I appreciated. The crowd was pleasant. I would recommend this place, as I was happy with its service. read more

Starbucks - Coffee & Tea Near Me - Columbia, Maryland

Well... it's kind of hard to review a Starbucks. They are good at being consistent, so what you get is generally what you expected. This one didn't disappoint. The service was fast, polite, and friendly. My order was a simple drip coffee (Venti pike), but they still don't have cream and sugar out for customers to self use. The server was careful to understand how I wanted mine, and made it just how I asked. I was meeting some colleagues for a meeting, and appreciated the outside tables with good Wi-Fi access. My only recommendation is for them to wipe down the outside tables more often. All of them needed a bit of attention. read more

I am Starbucks-a-holic. I normally get Vento decaf, I have to splurge from time to time. Especially, when the seasonal drinks come out. I have visited this location a few times. The spy caramel macchiato and the salted caramel mocha trap, is excellente. Compared to other properties, this is a larger store and they have patio seating. This is a great place to visit. read more

Best Starbucks In the area! Only problem is there is no drive thru. This said, I will gladly take the extra 5 minutes to walk in, be greeted by professionals and have delicious coffee rather than saving 5 minutes, going to dobbin location and getting trash. This team knows coffee. read more

This Star Bucks is on the way back from the gym. I like it because they do all the promos stars that are on the app. This StarBucks is almost always crowded! It has taken 30 minutes to make and get an order one time. Usually it can take at least 10 minutes. If you have the Starbucks app, I recommend ordering on the app so you don't have to wait so long. The inside is a typical Starbucks store but since it is crowded, it is a bit hard to move around. The service is fine. Even though they are crowded. The staff is polite and are working hard. 4 stars because it is so crowded and can take a long time. Maybe they could hire more staff during peak times but some times the wait is too long! read more

This Starbucks is a lil gem in an unusual location - which is actually a good thing. Many Starbucks are located in a busy, high traffic area which makes it hard to get in and out. This Starbucks is not in a shopping area but IS next to a highly traveled artery in the Columbia, MD, area. Smaller than most Starbucks but the quality of service, cleanliness, friendliness, and excellent coffee was reassuring. I was also impressed that this is one of the last Starbucks to still have the Holiday 2016 blend! read more

This was the Worst Starbucks I've ever been to - and I've been to a lot. Weak coffee. No choice of coffees.

Nice small dining area. Great location for a quick informal get together or meeting. Great, large outdoor seating area for nice days to sit outside. The Patio Tables have umbrellas for those very sunny days. Perfect location for you and your well behaved dog to enjoy the nice outdoor breezes and enjoy your treats. Don't forget you can order a FREE Pupccino--a child size cup with whipped cream for your dog to enjoy while you have your own warm or cold favorite drink. Decent sized household goods selection with a nice variety of items to purchase as a quick gift or to enjoy Starbucks at home. I have been enjoying this location for 5+ years. Service is typically very friendly and quick. Currently, early Oct 2019 they are looking for new staff and a little slower than they typically are. Right now, I suggest pre ordering on the Starbucks App so your order is ready when you arrive. Typically, however, there is no need as they quickly clear the line and fill everyone's order without much wait. Sadly, this location only has 2 comfortable chairs if you happen to have Pain Issues & are not comfortable in hard, upright chairs. UPDATE JAN 2020: now have 3 Comfy Chairs !! They are tucked away in the corner by the merchandise for sale. They still face the line of people ordering, but are angled facing each other now. Two chairs are side by side and there is a small end table shared by the 3 chairs. The 3rd chair is on the other side of the end table. They appear to have responded to my previous review. That I stated the only comfy chairs were in a not so nice location within the store as they were pointed facing the line and baristas all the time. This won't matter to most visitors. But, as a customer with Chronic Pain, the number & location of soft sided chairs makes a difference to me. I am quite grateful for Starbucks response to make comfy area more homey as well as comfortable. I never looked where I was meeting up with a friend and enjoyed the 2 side by side comfy chairs. The gentleman who joined us later, had easy access to a plug to charge his phone read more

This Starbucks is a little gem of Starbucks in Columbia. I came in this morning and ordered a drink, a croissant and a pastry. I was promptly helped and my drink and breakfast were made quickly. I had sat down to start working on my laptop - and the barista even brought my breakfast to me. This location is easy on off from 32, and has great parking. I see a lot of Starbucks and this one was a highlight for customer service. read more

Attention Yelp. While this particular Starbucks is always clean, very well run, cranks out caffeinated drinks in a well-choreographed manner, and has friendly and engaging staff, I have a serious complaint to make. I've been here more than a dozen times significantly before 8am and yet still, I don't have the associated Brewed Awakening Yelp badge. Why do you torture me like this? I'm downing doppio's across the world like they are going out of style and I remain forever badge-less. I will never give up. Ever. You have been put on notice. read more

Nice little location right off of Snowden in Columbia. Typical Starbucks with friendly employees and fast service. The pick up counter is a little small and cramped compared to other locations, especially when there are a lot of other people waiting for their drinks. The weather is finally getting nice and there were a lot of people enjoying their drinks on the side patio. Overall, pleased with quality of the drinks and service! read more

Starbucks - Iced Grande Soy Caramel Macchiato - Coffee & Tea Near Me - Columbia, Maryland

I frequent this Starbucks to do work and study in, as well as to hang out with my friends on the weekends when I am home. It is a small, cozy shop with friendly staff, and though we sometimes have to move to another location because there are not enough seats available, when there are available seats, we could sit there for hours with a few cups of coffee and a donut or popcorn, and we do not get harassed to leave. I often see teachers grading, and college students studying for exams here. I feel very comfortable doing work here, and have no problems going up to the baristas and ordering seconds or thirds of whatever drinks I feel in the mood for. read more

I come here usually before my mani/pedi. It's a slightly hidden location. It can get busy at times, but they are really good with getting the line down and getting you your order quickly. I've never been to a bad Starbucks. So this one is pretty much in line with the others. This is a smaller one, so there isn't a lot of seating or outlets. They do have outdoor seating which helps make up for the space on the inside. read more

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A typical suburban Starbucks, with hot food options. Staff are efficient and the espresso is decent. This location is well-located near a cluster of Columbia restaurants for that after-meal coffee. But my favorite part is the large patio area, which overlooks the parking lot and Deepage Drive, rather than the busy main road. Recommended. read more

This is one of my favorite Starbucks to go to! They don't have a drive thru but it's never crazy busy there. The cashiers and baristas are fast, pleasant and professional. Some Starbucks locations tend to be a hit or miss with the drinks but this location always seems to make them right. 5/5 one of my fav Starbucks to go to! read more

When there are line of ppl, how about stop talking and joking around w ppl and make their coffee.. lol

One of the few stand alone starbucks in my area. I love the ample seating, the neighboring running store and the large parking lot. The staff usually laughs at my lame jokes, and they've only messed up one order, but the person who put it in wasn't if it was her fault or not. Mostly though, the drinks come fast, the place is really clean with natural light, and it is rarely crowded... though I haven't gone at rush hour yet. read more

This Starbucks is closest to my home but I usually bypass because of the service. I'm the mornings they are swamped to the point that it takes 20 mins to get a bagel- you can mobile order and still have a 10-15 min wait. The systems they have in place are not effective. The woman working the food will make 7 items and then bring them to the front so if your item wasn't in that batch you have to wait for the next few items. In the evening, the people working pay no attention to the details of your order. I typically try to go to the one on Dobbin Rd. read more

Starbucks is Starbucks. Overpriced but for some reason we all still go and enjoy it lol When going to this location doing a mobile order in advance is your best bet. The line gets long and doesn't move that quickly. The baristas are friendly, the counters could use a good wipe down where orders are picked up. Overall, it's ok. read more

Like the other review, i have a realllllllllllllllllllllllllllllllllllllllly hard time giving a starbucks a 5 star review; however, when i walked out of this one i had to look back at the sign because i couldn't believe i had just walked out of a Starbucks! I was greeted when i came in, the employees were super friendly, the barista who made my coffee was incredibly friendly and asked how my weekend had been, and they said have a nice day on the way out. Well done Starbucks team off of Snowden--keep it up! read more

I'm holding back a star on principle--Starbucks is a chain (*the* chain?), after all, and I always prefer to support the mom-n-pop places. Global omnipresence notwithstanding, this is a very good Starbucks. The staff and baristas are effecient, professional, fast and friendly. Truth be told, I don't work them very hard. My typical order is a large coffee. If I'm feeling wild, a double-espresso. No half-caff semi-foam skinny-whip mocha cholotatayaya for me. But still, simple as my orders are, they serve it up with a smile! read more

I've been here a few times. The service is always fast and the employees polite. Which doesn't happen at every Starbucks. The location is smaller shoule be patient if it does get busy. I'm not a coffee drinker (whhhhhhhhat, lol)...I just go for the tea and hot chocolatessss. Stop in some time if you're in the area. read more

I try not to go to this location unless I do a mobile order as they only have 3 nice friendly employees and the Thursday am staff none of them are there. I walked in to pick up my mobile order and I wanted to add something to the order,I was rudely greeted and cut off by the blonde that walked out of the back and said the 3 people staring into the dessert case we're first.what ever happened to friendly and polite customer service? No friendly greeting or "I'll be right with you"I didn't get to finish my sentence even and it was not busy at the time just the 3 people at the case and myself. I grabbed my drink and walked out read more