6.16.24 This is my first time at this location. It is nearby my home in a busy shopping center that includes a Walmart and Chick-fil-A so is my least favorite location. I came in today because there was a BOGO offer on handcrafted beverages and I couldn't place an order on the mobile app for the other two nearby locations that I frequent, but was able to at this location. I ordered an Iced Caffe Mocha for my hubby and a Blended Strawberry Creme Frappe. The app said it would take 5-7 minutes to prepare, however, it took longer. When I arrived my husband's drink was on the counter; however, it took a few minutes before mine was prepared which was surprising because they weren't that busy. I haven't had the Strawberry Creme before that I can remember and I absolutely loved it. It may just be one of my new favorite drinks! Some helpful info about this location: -drive-thru is available -designated drive-thru overflow parking -Mobile Order Pick-Up and DoorDash and UberEats -Personal Cups now available. I love this idea to go green! -Three patio tables available. read more

See all

The staff are top notch and my order is always perfect, but the new paper cups are absolutely terrible. It's the only Starbucks that I've experienced them using these weird textured paper cups at for cold drinks. They also make my drink taste gross. I've tried them several times and I done even like holding them in my hand. I drive the extra 10 minutes to go to another location now. Very disappointing. Why is this the only location with these awful cups? read more

Rude staff. Staff all have a attitude problem. Place can be dirty at times. One time there was a puddle of water on the floor and there was no wet floor sign. if someone slips the person can sue. read more

If you just want a warm cup of coffee this place is it. If you expect gourmet this is not your place. Fast service in the drive thru not your place. Missing ingredients to make the perfect medicine ball this is the place to had just tea with no zest. Sorely disappointed! read more

This past Sunday, we had a large order (12 drinks and 6 sandwiches). I couldn't believe it was all ready when we arrived and every single item was correct and perfect! I love this location because they are accurate, the food is warmed and the hot drinks are hot! I highly recommend Starbucks on Dobbin Rd in Columbia! read more

The new cups are horrible! Make the drinks taste nasty.. Can't see what your getting. Ruins the whole experience

Outstanding service! The drinks never disappoint. I can honestly say Starbucks is a fan fave. read more

Starbucks - Need a pick me up - Coffee & Tea Near Me - Columbia, Maryland

I see why this place has such a low rating the manager really needs to do some clean up and create a better structure in this store. A co worker and I placed a grub hub order that was incomplete, because they forgot to include a drink. When we called they weren't very interested in helping and said" well you can come pick it up" . We are located at another business just down the street and they it would have been nice if they sent someone over quickly to drop it off since it was their mistake. Gone are the days of good customer service I guess. I was a Luxury Retail Manager for over 20 years and everyday I am amazed at the low bar set by these companies and their managers. As much as people spend on a cup of Coffee you ought to offer them a smile and some good service. Otherwise you will continue to see your business go downhill, I will not be returning to this location ever. 1 out of 10 Do not recommend. Spend your money somewhere else. And get new management bc your location is a reflection of your Team and their Leader. read more

It was a rainy day so we decided to get 2 medicine balls and a piece of lemon cake. We went thru the drive thru and it was quick and easy. They were very pleasant and it was a quick turn around for our hot teas. Go grab yourself one or two... it's the little things read more

Starbucks - Coffee & Tea Near Me - Columbia, Maryland

Today is the last time I go to this specific location. It's easily the worst in Columbia. Order is always off but today I ordered a tall, pull up to my house, take a sip just to realize it's half empty... seriously, how?! read more

Starbucks - My four table spoons of coffee... not a tall by any means - Coffee & Tea Near Me - Columbia, Maryland

See all

I used to really like this place been coming for years. Sometimes they wouldn't have straws, other times...they run out of sandwiches and drink flavors. Nothing crazy enough that I would lose sleepover. My last visit my credit card information was stolen and used at other places in Columbia online. I know for sure, one of the cashier's here did it. I haven't used the card in weeks and only visited this Starbucks with said card. I'm extremely angry that someone would go out of their way to do this. The manager I spoke to about this was very helpful but I will not be returning to this location again. read more

Very slow today. And take a look at my pumpkin spice latte :-/. True disappointment. I just so happened to look at it because it was COLD!!! Probably bc it's a cup of whipped cream. What in the WORLD! Who is the barista ???! read more

See all

Unless you have a car, DO NOT GO TO THIS STARBUCKS!!! I spent Over 5 minutes inside just to be acknowledged. When asking if anyone was going to take my order, everyone looked as if I spoke in a foreign language!! Not a helpful Team, NOT an efficient Starbucks!! Do Not Waste Your Time!! The response I received after the long wait to place an order was "were just booked!" No Apologies, No Consideration for the customers in store. read more

I always order by app. My order is always ready when I get there and my order is always right. Also, this location conveniently has a drive thru. read more

A well deserved low star for this terrible terrible Starbucks. When you put things in my coffee I have asked you not to put in the future, out of spite for not hearing me on your drive through microphone, think that there are consequences to your choices. It was no whip, yes please. When you or unrequited flavor fill of sugar and I am pre diabetic, I really really don't appreciate it, and if you think j can't taste it, you really really take people for assholes. F u Done with you this location and many others at any occasion from here on. A very unhappy customer. read more

Starbucks - Tris is not a latte. It smells so sweet it makes me sick. Lattes don't look like that 10 mins after you buy them. - Coffee & Tea Near Me - Columbia, Maryland

See all

5/13/2023 Saturday night at 8:55pm. Got incredibly standoffish service. Both the girl with long braids and the boy with the nose ring were really rude and had an attitude. I came in with a smile just to get a coffee and left unhappy. I've come here so much and this was my favorite Starbucks. Usually the service is pretty good. But wow, this was disappointing. Will be frequenting less often. read more

Flies Flies and Flies... gimme a iced mocha with Flies in the side... better yet just sprinkle the larvae on top. How much is butter maggot breakfast sandwich... lemme get 2. Oh and make sure you make up a name than what I told you. So when you call it I have no clue you are speaking to me. read more

What a mess. 25 min to get coffee. Stacks of orders where they don't turn cups to where you can read names. Had to remake my coffee as I asked for decaf and got caffeine. That took 10 min. This location needs leadership. Get it together. read more

This is by far the worst starbucks in Columbia. They're always rude, the wait is always long, your coffee is never right! I only go cause it's near my job, if not I'd never visit this place read more

I have been to many Starbucks locations in many different states. Perhaps because I am only here for the holidays and am now accustomed to the overcrowded Starbucks in LA, but this location pleasantly surprised me. The space is fairly clean and spread out, with lots of natural light entering through the numerous windows. There are a variety of seating options, from one communal, to individual circular tables, to chairs for sitting and reading. The people at the register were friendly and helpful with questions I had about the menu. My drink was prepared very quickly and ready, which I also appreciated. read more

Quite slow with only two folks working behind the counter on the drinks and food items at 7:45, but when two more folks started at 8 (back from break?), it went way quicker. Coffee was good and the breakfast sandwich was good. It was just rather slow. read more

Starbucks - Starbucks in Columbia MD - Coffee & Tea Near Me - Columbia, Maryland

See all

Loving the Drive Thu- never been asked to park on the side or nothing. Staff is fast and can read. Always a PLUS :) The outside area is very clean and welcoming read more

Starbucks - New Starbucks Drive thru - Coffee & Tea Near Me - Columbia, Maryland

If this sites mobile ordering system is not working - DO NOT GO INSIDE !!!!! They are slower than snail spit !!!!!! Walk around in circles seeming like they have no idea what they should be doing. Bad read more

Needed a quick caffeine rush. Used the drive-thru. Reasonably quick. Service was good. Tried out their tiramisu latte. Tasted like burnt coffee. :( Still, it got the job done! read more

I usually love waking up and coming to this Starbucks because its the only one with a drive thru. But this Sunday morning I don't know whether they were short staffed or what but it literally took me over an half an hour to get my coffee. Not only that but by time I got to the window they did not have my order together it was like crazy land in there. I love the staff and the products but please find a way to make the drive thru more productive and faster. Thanks read more

Starbucks - The best Coffee place I know!! - Coffee & Tea Near Me - Columbia, Maryland

I Go to a lot of Starbucks around the area Maryland, around the country as well. This particular Starbucks ranks as one of the worst consistently that I've been to anywhere. From very long wait times, to bad customer service, to mistakes on drinks multiple times in a row, I just don't understand what's going on with this one. read more

Really bad service! They forget about us! My hotchoc. Was cold and they don't apologize! Bad, bad read more

I went through the drive through and got top notch coffee - but the best part was the friendly service. The cashier genuinely seemed to care about my order, my day and said she appreciated that I chose Starbucks. What a great experience! Thanks y'all! read more

So this is how much the store give me for a tall mocha? I drove all the way to Starbucks to be treated like this! read more

Starbucks - Coffee & Tea Near Me - Columbia, Maryland

My dad and I got coffee here this morning. We've had bad experiences at this location in the past. My dad gets the same drink every time: a grande mocha with no foam; unfortunately, the drink usually comes out with foam, despite the request. Today, however, his drink was executed perfectly. To top it off, the cashier asked us about our weekend plans while we waited for our drink. I didn't catch the names of the cashier nor the barista who did my dad's drink, but thanks for making our day! read more

This location is the worst Starbucks in this area. I ordered a tall flat white and each time if the store manager doesn't make it I get 1 shot. On several occasions I explained to the baristas that a tall flat white contains 2 ristretto shots even to the point of showing them the tall flat white on the menu. If you visit other locations it's common knowledge but they insist on giving me the wrong number of shots. The knowledge portion is not there and I ended up having a shouting match with a manager who was just filing in while the real manger was on vacation. She actually told me no one can make your drink right! I said no you don't know what you're doing. She then asks me if I would like to go outside "to fight". I wouldn't even entertain fighting her because business is not personal and I told her that she wasn't giving me a free drink I pay for it and I want it done right. So if you don't want a watery drink go somewhere else. read more

I don't know why people are saying this Starbucks has horrible customer service. I stop here regularly in the mornings through the drive through to grab something on my commute to work - and they're always so nice, order is always correct - they're fantastic. I got to try a different version of the drink I usually order after asking if I've ever had it. These people are awesome, they make my mornings great! read more

It's ok. Drinks are consistent and drive through is good. Inside, they blast the music really loud though. Used to be a good place to come and relax or do work but less so now. read more

Stopped in at 8:30pm, store closes at 9:30, asked for a Trenta Green Tea. They only had enough for a Venti. They would not make any more. Customer service sucks here. Will not be coming back, especially when they are other options in the area. read more

This starbucks has improved tremendously! The morning staff is amazing. They tend to be super busy early in the morning , so if you are in a rush don't blame them. Be patient and kind they will return the favor. read more

Drive thru personnel is highly rude. Showing your annoyed to a customer because of a pick up is very poor customer service skills.

Absolutely hate to go to this location unless I have no other choice. I'd rather would use the drive thru because that's much faster and the people are nicer. I wait about 20-30 min average if I walk in to grab a drink, and not only that they always miss something to put in OR/ mass up the order. Such unpleasant experience every time, now that it just makes me want to avoid this location as much as I can. read more

Unacceptable - you do not force everybody in the drive-through line to sit for 10 minutes, while you do a pour-over for the incredibly inconsiderate guy in the front. No, you do like every other drive-through in the planet, you ask the guy to pull over so you can serve the other customers OR you tell the jerk that pour-overs are not allowed in the drive-thru because it's RUDE to all the other customers in line. I have been to this Starbucks many times, and they are consistently understaffed, and extremely slow. I'm done, no more. I gave second star only because they didn't mess up our order. read more

Columbia proper is a maze - they designed it to be hard for outsiders to find their way around - no signs visible from the street, stores tucked away up streets on behind berms . . . if you're not from there, bring your GPS. This Starbucks is worth the trouble it will take an outsider to get there. It's very compact with a handful of small tables and a great counter against the window - my favorite spot. There's a deck with outside tables which don't get that much play, at least the times I've been there. The staff is engaging and works well together. Take the time to find this spot if you're in Columbia. read more

This is your typical Starbux... busy, full of people with their laptops who look incredibly busy but are probably just looking at facebook.... There are tons of smokers outside and often there isn't a place to sit after 6 pm on the weekdays. The regular staff is great and remember the drinks of regulars and will ask you about your day. But this summer they hired newbies and all of a sudden the line for coffee was out the door. Thank goodness for the long term employees or this could of been incredibly frustrating.... don't stand between a woman and her caffeine fix! read more