This Starbucks store is located on the Headrow in Leeds, as I recall it is next to Miller and Carter on the outside, yet it is also inside The Light Centre, where it is between the escalators next to Bagel Nash, and Nando's.
On a more personal milestone, this branch of Starbucks is the 99th branch I've visited and reviewed now, mainly across the UK yet also including European countries such as France, Spain and Germany.
This Starbucks store is small, there is only limited seating, hence I was forced to sit far behind in the Light Centre, the connection to the Starbucks wifi isn't great there, for example they still use the old BT wifi, and not the new one which some stores have started to use now, also being so far back I was connecting to numerous different wifs from the likes of O2 Wifi, and Sky The Cloud. Not being able to sit in branch due to limited space was dissapointing, I also struggled to get a straw due to where they were located but a member of staff got one for me.
This store doesn't seem to support Mobile Order and Pay, yet is still a licensed Starbucks store and owned by Starbucks, they accept Starbucks cards and charge regular prices to any other branch whether you're in Leeds, London, Manchester or anywhere else.
I ordered a Venti Iced Gingerbread Latte, and there was some original communication difficult when I said "I'll leave it", the staff member thought I wanted no cream, I originally began to walk off before I asked if they would make some up for me, in which they replied yes.
There were two members of staff working, both of them seemed really friendly, however the man who didn't appear to be a trainee did make a few mistakes, for example he originally tried to do my drink as a Frappucinio, until the girl who served me stopped him and explained it was an Iced Latte.
My drink quality was good overall, and it was presented to me rather quickly with a great amount of gingerbread cream which was cool.
The overall look and feel of the store overall wasn't great however, perhaps it was in need of some sort of refurb, the doors going into the store from The Light weren't too wide, and they seemed closed despite Starbucks seating being just outside it, hence it seemed really unwelcoming in that regard which was a shame.
Drink quality - Above average
Service - Average to above average
Overall branch feel - Poor
Due to huge issues with the overall feel of the branch and the fact mobile order and pay isn't supported and a lack of seating often meaning you have to sit outside in The Light Mall, rather than in the store, I sadly feel the highest rating I can award this store is a two-star rating. read more