Starbucks is Starbucks is Starbucks.... so I will talk less about Starbucks, and most about this location. The good.... 1. Right on Memorial Drive, so it is extremely convenient when I am heading out of downtown via Edmonton Trail. 2. Staff are friendly 3. Quality is consistent with other Starbucks Room for Improvement 1. The parking lot is shared with Esso and it is an accident waiting to happen. There are cars coming and going through 2 entrances, and people are jonesing to get out of there once they have their gas and/or coffee. It is deadlocked due to the traffic to exit this establishment 2. On the date that I was there (April 20, 2011), there was an issue with the drive though. The mic and speaker were not working correctly, so the barista was having an impossible time hearing me. On the flipside, they were tough to hear too. Quite walky-talky-ish. So.... 5 stars... 5 comments. 3 were positive, 2 were suggestions.... so... 3 out of 5 for this location for me. read more

Starbucks - a car parked in front of a gas station - Coffee & Tea Near Me - Calgary, Alberta

Waited for 25 minutes in the drive thru. Couldn't even get out of line because of poor placement leaving you stuck in drive thru. Then attempted to order drinks. After attempting to order a half dozen different drinks to be told they didn't have the required stuff to make anything I attempted to order, I left. Overall, a really wretched experience. read more

Floor is a mess, looks like a war zone. The pleasant server asks me, "would too like to try our new muffin?" I said sure, thinking she meant sample, as in free. Nope! So now I have this muffin, which is all right. Kinda jam filled sugary thing. Usually Starbucks are quite clean. This one appears to be taking its cues from the adjacent gas station. Plus are they chasing Tim Hortons coat tail that hard, with muffins as their big new offer? They should find something distinctive. read more

Not the friendliest Starbucks but it's close to home. Just got a latte and it was made like a cappuccino. If i had wanted a half empty cup of coffee I would've ordered a cappuccino. read more

Starbucks - So apparently lattes are made with extra extra extra room at this location. Boooo!! - Coffee & Tea Near Me - Calgary, Alberta

Went here for coffee Sunday afternoon and they were really prompt with service. The only thing I observed is that no one cleans their tables after every customer. It was busy indeed at the drive thru but I hope they would add more staff who can do the sanitizing of tables after every customer. read more

AMAZING SERVICE!!! This whole week I've went to Starbucks around 6:30am and every employee on deck is busting their ass and in such a great mood! So friendly and happy, completely makes my days better. Among everything going on it's a nice interaction to have in the morning. read more

While it is a centrally located Starbucks with a drive through, it has some major issues beyond being just the norm. The drive through has yet to make my drink correctly, which is a pain. Due to the unfortunate proximity to the river, the bux gets a lot of vagrants in, so they've locked down most of the merchandise on the premise and it has a bit of a smell. The staff are pretty friendly (some are much, much better than others) and tend to get your drink right on the inside. It is actually a pretty spacious location and is nicely designed, but going here is like pulling teeth for me. read more

This location is very slow! I went in one morning and 4 people were working. It was crunch time: 7:30-9am and everyone was headed into work including me. The drive through and in-store were slammed and one of their staff members was dusting the front of the food shelves. Dusting! I have never seen this in a Starbuck's. I do not recommend going here unless time is not important. read more

Good location for me on the way to work. It's Starbucks, consistent quality and quick service at this location.

First, the staff are really friendly at this location. However, I encounter a few that are a little shy and usually this is when they're new and you know they're new because it would say on their name tags or one of the other baristas would let you know that they are trainees. Second, when I come to this location and they are out of a certain food item that I like I get a little sad but having worked at retail and customer service before, I understand that stores do not have infinite supplies of all of their items. You're dumb AF if you think that and you should probably work at customer service so you'll know. Third, I come to this location often so some of the staff know me by name and drink already, which is awesome! Most of the time, I order my drink and food and get them in a timely manner. Rarely, I have to wait a little bit longer just because this seems to be a convenient location for most people so they get pretty busy so that's understandable. read more

Ordered a London fog with coconut milk. Got a cup of water with two t-bags, barely any milk and no syrup almost $6 and was super gross and bitter. Next day I went back and ordered a white chiclayo mocha. It was better. I tried to mention the London Fog to the cashier as constructive criticism. She just looked at me and nodded. Barely spoke English and had no clue what I was saying. I feel like the management is slipping after being unhappy at 3 locations. I'm converting to second cup. They are more consistent. read more

This location needs to get their poop in a group. They are slow as balls, their customer service sucks, they will make your drink wrong and say they made it right, and no one really knows what they're ever doing. read more

seriously, why do i keep doing back to this location? constantly out of certain food products and the drive through speaker is like a bad movie and really hard to understand. read more

This is the worst Starbucks in Calgary. They can't make a soy drink without a half inch of solid in the bottom. When you ask for another one they are the snottiest little girls I've dealt with. If I'm paying 5 bucks for a drink I don't want disgusting slime in the bottom of it. I will do my best to not go there again. read more

This is by far the worst starbucks in the city. It's super convenient because I drive past it on my way to work. Every time I stop there they ALWAYS get my order wrong. I ordered my kids raspberry steamers yesterday and they made me hot chocolate! Even if I'm running late I will not stop here again. read more

10 out of 10! That's the number of recent orders they've managed to get wrong and these are simple on-menu drinks and basic food items. This location seems *very* keen on the Temporary Foreign Worker program (or they've partnered with an ESL school.) I can appreciate taking orders in a foreign language (English) would prove difficult and I'm patient to the extreme, but it's not just problems successfully conveying your order at this store: the majority of their staff seem either apathetic or inept--in addition to consistently getting orders wrong, many staff don't seem to know how their card system works & have issues operating the till. This does not dove-tail well with the previously mentioned communication issues. They also seem to frequently encounter supply problems, resulting in them being sold out of common menu items first thing in the morning. Issues also abound with the slow drive thru--leading to cars causing traffic issues on Edmonton Trail. Note: there is the odd competent staff member, but the odds are not in your favor. For a company that prides itself on consistency, you really have to wonder if they know how badly things have gone off the rails at this location. Go there for the convenience and the story. Come back...to get your order corrected. Maybe. read more