This is easily one of my favorite Starbucks locations. The reason for that is because this location has some of the most helpful and friendliest baristas and there is a drive-thru lane here. When I come here, I know that I may have a bit of a wait at the drive-thru line, but at least I know that my order will be accurate. When I pull up to the window to pay, I had a barista who took the time to ask me if I had the Starbucks Rewards app. At the time, I did not have one and I had not thought of downloading it. So I asked the person at the window about the benefits and the person took the time to explain the benefits for me. It is because of that one interaction that I actually downloaded the app and I have enough stars to redeem for a few different freebies. Now whenever I pull up to the window and use my app, I am reminded that I can redeem my stars for freebies. It is because of the customer service at this location that I keep coming back. read more

I have gone to this location a few times both in the drive through and to sit inside. Overall have had a pleasant experience. Love that there is parking so if you want to sit inside you can. I recently had the focasia and the crème brûlée which was amazing. I also like their breakfast options. I like to go here when I have some work to do. My only complaint is that there aren't that many seats or outlets to charge your phone or computer . So if you're going to do work or join some virtual meetings better hope it's not packed. The employees seem friendly enough and the music is not too loud. The bathroom is maintained and was pretty clean last time I used it. I would like to see more outlets and more seats for those looking to find a place to read, work. The space is quite large and spacious enough for more seating. read more

I love this location. It has parking, bathrooms, outdoor seating and a drive thru. It conveniently located next to highway in case you want to hop back on almost instantly. They are very friendly and nice here. The place is always clean and well kept, yes even the bathroom. I always order Matcha and get a shaken espresso for the follow up drink in case it will be a long day. read more

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Drive thru worker badgered me when I went on my birthday for a drink .. and I ended up paying for my drink She was condescending and told me "YOU CAN TELL ME THE SKY IS BLUE" !! I was with my daughter I explained I always go there and have earned many points and gotten the free gifts from the app and was locked out my acct .. so I had to add a new account..and that other workers are usually very nice.. she told me .. "well they must not be doing there job"... !!??? like what .. this Dirty mouth uneducated unprofessional brut ..cheap girl was RUDE GHETTO AND NASTY . did not assist me politely like other staff usually do. VERY POOR EDUCATION AND TRAINING .. UNPROFFESSIONAL and Igonorant!!! YUCKKKK.. poor service ..cheap quality employee and very stupid person handling adults .. Starbucks has fallen off!!! read more

Your staff here are very slow, they spend more time talking to each other than getting our orders ready. I had just one person waiting in front of me and it took them literally 20 minutes to make 2 coffees and heat up pastry. This is the worse Starbucks I have been to. read more

I have to say this is the slowest drive thru in the history of any drive thru. You're basically stuck in standstill traffic for 15 min to pay, even if there's only ONE car in front of you. read more

Cean is one of the best employees and makes his drinks with love! Every time I go he's always helpful and polite!

Absolutely amazing. The food and the drinks are great (obvi). But the service is just amazing!! Very quiet too. Nice vibes. read more

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Starbucks_ bougie coffee is what my colleagues call it. The expensive coffee. Id rather call it the DELICIOUS, MOST GODLY drink in the world. Lolololo. This coffeee iS GUUUUUD!! The location is great. Mostly packed if you're driving thru so i rather get out and take the short walk inside. Less than 15 minutes! Great prices because what can i say. Inflation! read more

Starbucks - Coffee & Tea Near Me - Bronx, New York

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Probably one of my favorite Starbucks locations. Plenty of lighting so you can actually see what you're reading. Most of the time the music isn't too loud, so you can hear the other person you're with or your own music. The bathroom is kept clean and stocked. The employees are polite and respectful. I haven't had a negative interaction with even one of them. (I also love watching the interactions among them. They seem really close. ^.^) The drinks are pretty much then same as the ones in Manhattan, WHICH means they don't skip out on quality. At the moment, this little spot is my new favorite place to study. read more

Via UberEats I've ordered from here twice & both times was a fail. The first time I got my usual a mango dragonfruit lemonade with a bacon, egg & gouda & they put too much dragonfruit to the point it was barely any lemonade in there & my sandwich was ice cold. My location is only 10 mins from here, so it's not as if the delivery driver is traveling 30 mins to get to me. The 2nd time I ordered I said let me get my next favorite drink which is a green tea lemonade sweetened & I requested a few extra pumps of syrup & I tried the sandwich again. Once again the drink had no extra pumps of syrup & my sandwich was ice cold. It's as if instead of heating it up as Starbucks usually does, they just took it straight out the fridge & sent it on it's way to be delivered. Whenever I order from a place I've never physically been to, I always try to make it my duty to go & see what it's like in person. So today in drive through I ordered a venti mango dragonfruit lemonade & the young lady said "we don't have venti cups"....silence....I than said "ok, so what cup size are you going to give me" she than said "do you want a grande or trenta". I understand it's a price difference, but if it was me working there, I would've just given the larger size cup & not even mention anything. It's not the customers fault they ran out of cups, it happens, but that's just me. The young man who handed me my drink was polite so that's why the 2 stars. read more

The staff, atmosphere, and service are excellent! I get so much work done here on weekends. It is my favorite Starbucks location in the Bronx. read more

The great thing about this location is that it was built from the ground up on this plot so it maximizes the square footage of the lot. Its large West facing windows allow lots of bright indirect light and its high industrial ceilings create an airy spacious feeling. The atmosphere inside feels like a lounge in a very cool tech startup (and I've been to Google and Yelp HQ, so this is a compliment) This Starbucks, more than any other I've visited, is great for setting up your Notebook to finish working on your billion dollar idea, to take a breather between classes, or to meet a client or friend. Customer service is great here, and the Baristas appear to enjoy what they do. This isn't my first visit to this location but it IS my first time venturing indoors and sitting a spell. I think I'll be doing this again. read more

Starbucks - Interior of Location - Coffee & Tea Near Me - Bronx, New York

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Best Starbucks in the Bronx hands down.The employees are always cheerful nice and friendly no one has an attitude which is a plus and the coffee is great Keep up the great work. read more

I LOVEEEE my local starbucks I always come here and everytime they make my drink amazingly! I've been coming here ever since the change of locations but still is my fav ! ive been such a loyal customer since forever! The employees are great! they are so nice and sweet read more

It's a bit on the crowded side in the morning so don't expect to be in and out even if it's just a cold brew you're ordering. It's fairly spacious though read more

Starbucks - a street corner with cars parked at a crosswalk - Coffee & Tea Near Me - Bronx, New York

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When I first saw they were opening a Starbucks here, I was super excited. Even though it's just down the block from my local bux, this location is superior for a number of reasons. First off, it's a beautiful Starbucks- walking in, it was super spacious with a lot of couches, chairs, tables, and a large high-top to to sit and do your Starbucking; there's just a lot more room and nobody is on top of each other (unlike its sister location). Secondly, there's more civilized parking and a drive thru. If you read my review of the the other bux on Eastchester Road, you'll see I mentioned the parking lot is a nightmare from hell - while the parking lot is not large here either, it's much more practical; the drive-thru is a plus if you come here by car and can't find parking. Lastly, though it's just down the block, geographically this is a better spot. It's at the intersection of two major roads, and it's directly across the street from Einstein Hosptial and the medical school. I'm so happy this location finally opened - my new local Starbucks! read more

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A few weeks ago I visited your 2188 White Plains Rd, location for the 1st time. Besides being a long-time stock shareholder, my family visits various Starbucks locations in NYC. All are good, but never that one special memorable experience. That happened to me with a worker named Mia. A simple order I placed, but her attention, friendliness and really going out-of-her-way was unusual. Even through her face-mask I saw she was smiling. Top Notch attitude! Customer service will ALWAYS separate any competitors in any industry. I'm sure her colleagues - co-workers are awesome too, but I just happened to get her. read more

Came here a few times after running along Pelham Parkway with my girlfriend. It's quite convenient to come here, especially on my way to the Hutch to get home. I've only every used the drive-thru and it's usually quick and easy. The employees working the mic are fast but patient if you're having trouble deciding on the fly. I've only encountered really nice staff at the drive-thru and I'm sure it's the same if you walk inside to get your order. Everyone knows what Starbucks has to offer so I won't bore you with menu items. All I can say is that this location is worth the visit because you'll likely have a pleasant experience. As of late, driving in the area has been crappy so if you know you're going to this location, have a game plan as far as how your going to gain access to their parking lot/drive-thru. They're doing construction right where you exit the drive-thru so it can be hectic trying to get the right of way to merge into traffic. It is especially difficult when knuckleheads attempt to make illegal left turns when exiting; don't this that anymore because you're holding up the rest of us. read more

Simple, no frills Starbucks. However, VERY spacious, there's a drive thru, parking, and it's open pretty late (10:30pm on a weekday). You can't beat those amenities in the Bronx. Interestingly, I came here for a blind date and we had a great time. It was pretty full when we arrived but the staff were speedy and kind with service. No issues. I had an iced tea that was made as expected. They spelled our names wrong but I expected that in true Starbucks fashion lol. No issues, would definitely return. read more

When will they bring the pistachio latte to this location? It is a nice location. I just need the pistachio latte in my belly!! Please starbucks all i want is a pistachio latte read more

I've been going here for years, whether for a nice walk or for the drive thru before it gets packed (aka before 5pm-8pm). My go tos are the strawberry acais with lemonade, pink drinks, and caramel fraps. Sometimes the strawberry acai can be watery but most of the time they're made with love here. When I ask for a caramel frap without whip cream and caramel syrup because I'm allergic to dairy, they make it right and with love. Their staff care and are great. Donna always takes great care of my family with our orders and has a great work ethic. Very cheery person! I have to find out the other employees names but they're all great! Some customers come in and are rude to them, which is crazy but that's NYC I guess. People go crazy when the lemonade is sold out smh. BTW when things are sold out they offer good alternatives. Pastries are great too. I trust this location and some in Manhattan. read more

This Starbucks is open early enough for a coffee 6am. I love that they have the drive-thru for convenience. I wish they have a bigger parking area, but unfortunately it could for about 7 cars max in their lot. Inside the music can be a little loud but if you request, they can turn down the music. Clean area and good crowd. Bathrooms can get a little dirty after peak time, but overall definitely one of the Starbucks I visit routinely. They get your orders right every time. read more

I usually order all my iced chai Baychester no problem I ordered it through Eastchester and of course nobody follows directions I ask for nine pumps no ice on all six Of them I. Tasted all of them not the same I will know the difference between nine pumps or less how it taste never again I will go there even the napkin stands was empty there was an auto order it was too busy joking around telling people what to do where to go instead of taking care of what they supposed to be doing and that's for the whole team read more

I don't want to give this place a star. This is so nasty. I went inside and saw flies. I tell the lady behind the counter about all the FLIES on all the PASTRIES and her response OK I know A man comes in orders a coffee and some sweet pastry she bags it looks at me and takes his card. She rang him up like nothing. Disgusting place and workers I'm gonna reach out to corporate and calling board of health read more

Omg their wait is ridiculous, I thought I lucked out with no line, one car in the parking lot - I waited 10 minutes in the draw through for a cold brew coffee, charged me 1.25)$ extra for the foam that came with and they forgot I was there, asked what I wanted after 10 minutes; like are you kidding? This place has been a mess the past few months, get it together; I rather go to dunkin and pay the less money and walk in then deal with this all the time AND trust me, they were not understaffed because no one wants to work; employees were definitely there read more

Best team vibe I have experienced from across the entire Starbucks chain around the world.

There's only a few members in there who are very friendly and humble! But this time when I went to get my coffee it was not filled to the top! read more

The crew at this Starbucks is amazing. They do the orders fast and always have been accurate with my drink.

Stopped here at the drive through for a Medicine ball and a croissant. Both were great and the wait wasn't too long, but the real highlight of this Starbucks is Donna. I believe that's her name. She is a true gem and I wish more people were like her. She greeted me so happily and with so much energy, it instantly brought my mood up. She has such a wonderful attitude. We had a nice quick chat while I waited for my croissant and I left feeling just a cheery as her. I hope management knows what a star they have on their team. read more

Chris who was working the drive thru at around 1130-12pm today was super friendly and had a sweet personality he should get a raise and be promoted to store manager or higher if he's already in that position to still have such great vibes during these trying times! read more

This location sells good Starbucks products. Although drive thru line could be hard to get into due to on coming traffic in both directions. There's also no parking in front of the it because there's a bus stop. And once you drive in the parking lot area you have to make a right turn to exit, due to left turns being prohibited. However, aside from all the car related stuff, if you have to go inside the staff is ok, very chatty amongst each other. And only in one visit did I experience a rude barista, who didn't notice the bev he was making was mine, or didn't care who it belonged to and said he was not customizing the drink according to the instructions. When he called out my name and I said this is not how I ordered it, I had to ask another barista for a larger cup and the whip cream to adjust the drink myself. read more

Worst Starbucks I've been too. The workers don't give a crap about their job. And take 30 min to make a drink. I even ordered in the app before I got here and they still didn't make the drink. And on top of that it's not even busy. read more

Had no idea there was a second Starbucks over here - I live fairly close, but go to grad school in Queens, so I'm not around here studying very often. Huge space. Has two long tables, one with stools and one with chairs, a few small tables, and a couple of big chairs/sofas in the middle. There are only about 3 outlets, unfortunately I wasn't able to get a small table near one - probably the worst thing is not having more outlets. So come charged if you can. Staff seems really nice. This is much nicer than a lot of the Starbucks in Manhattan because of its spaciousness. Also a much better alternative to the other Bronx Starbucks I've gone to (Metropolitan Oval, where there is hardly any seating & super cramped). read more

Understaffed and horrible service. Asked about my mobile order and a barista said "it's over there". Saw an empty cup with my name on it. Try hiring more people with a bit more courtesy and professionalism. read more

Ordered cold brew with sweet cream and a matcha latte. Both were really bitter and gross. Also they forgot my water cup :/ the sandwiches were okay though. read more

Very poor consumer service displayed here today. I understand this is an overwhelming time for everyone but with that being said you can not let customers come in and demand to be served after the store has closed. The young lady taking my order today was very polite. The young lady making my lemonade and muffin however got distracted by a customer complaining about the doors not being locked and she deserves to be served. My order was taken and i waited. I was then skipped drink not made after having waited. Highly unprofessional and it's sad because i really like this store. All could've been mitigated by simply by apologizing to the customer letting them know that the store was indeed closed. read more

I have came here twice and they get my order wrong and don't wan change it never come here again-worst starbucks I have ever been in, don't go waste of money. read more

I went there on a not busy night and the cashier didn't have any of the drinks I requested,after that he offered me a venti lemonade and after I payed I noticed that I payed for a large one but I received a medium,you guys are lucky I can't give zero otherwise I would. read more

Terrible customer service. I walked in and there's a worker at the cash register, as soon as I go up to the register she walks away to the left and goes to back room. She didn't say anything like, "I'll be back in a minute" or "Give me a minute", she just walked away. Even her co-worker said you have a customer and she ignored her. Luckily her coworker was nice and as soon as she was done making a muffin in the oven, she helped me out. I never meet/seen the cashier before so she has no reason to ignore me; she was just being rude and lazy. read more