Starbucks are fairly standard so the best way to judge is service and comfort. Service is consistently friendly and quick which is somewhat new for me at this Starbucks. In the past they were more social with each other and unprofessional. Not anymore. It's a roomy Starbucks with plenty of seats. It's rare that I've seen no seats available. Overall, it's my go to cafe when I'm in Bethlehem. 5/5 in the Starbucks category for sure. read more

Starbucks - Bathroom to the left. Currently unoccupied, FYI. - Coffee & Tea Near Me - Bethlehem, Pennsylvania

The food was delicious and the service was so good. The lady asked if I needed water and was very kind to us. Her name was Toma and weeeee LOVVVVE TOMA. It was just such a good place to go to. I would definitely recommend it. read more

Starbucks - The drink that I got - Coffee & Tea Near Me - Bethlehem, Pennsylvania

Staff was snippy and not friendly. Scolded us for not using the drive through machine for a pickup order? Some battles aren't worth fighting for that hard at 8AM. Let it go sister. read more

Always delicious! Whether I'm ordering by iPhone or in person, I am so delighted with the service and the product. Staff is kind and helpful as well. I highly recommend breakfast, with wise choices! read more

I am an avid Starbucks customer. I go to Starbucks almost every day. This is by far the worst one I've gone to. I stopped by to get a refresher with water. It was made with lemonade which is entirely too sweet for me so I asked for it to be remade with water, even saying "sorry" because it's the polite thing to do even though I wasn't the one that messed up. The employee took the drink from me, didn't say a word, dumped the drink in the sink & proceeded to make a new one. When I got the new drink, it tasted like lemonade and water. It seems as though they reused the same cup and added an excessive amount of water. I don't ever complain about food or anything because I know how hard people in the food industry work, however, reusing the same cup for a new order is a food safety issue that needs to be corrected. read more

Everyone was friendly but the music is way too loud. I felt my ears exploding. I could not focus on my reading because it was too loud.

A great spacious Starbucks with moderate crowd. The staff is super friendly here. It also has a bunch of tables -- comfortable chairs to work from. I came in to work from here for the day and I was glad to find a nice corner space with outlet and fast enough internet for video calls. The only thing that bothered me here are the flies. The rest was amazing. I spent 5 hrs here! read more

If you're gonna ask me to for my name, I say it to you and even spell it out. By then you come up with you're preferred version of my name, that ain't cool! Still gave stars for efficient service! #noteveeryoneissarahjaneorann #peoplewhosenamesoftenfetmessedup #putsomerespecttyname read more

Starbucks - Banana Nut Bread #mynameisnotdorian - Coffee & Tea Near Me - Bethlehem, Pennsylvania

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Gina was amazing! Everytime I get her at the window, I already KNOW my drink will be top tier. Her bubbly personality is very warming and charismatic! She is extremely sweet as well! read more

I've been to so many Starbucks and you can tell when the employees take real care in what they're doing. Every single time I order is 100% to my expectation, and the staff is extremely kind and helpful! read more

I am a avid Starbucks Addict. It is rare that I go to this location but I really enjoyed it. Customer service was very friendly and baristas were great. My personal favourite drink (the iced almond milk latte light on ice) was made very well. Love he new renovation as well. Very pleased. read more

If you want to go there before work, give them an extra 20 min to make 1 iced coffee & a cold cheese danish. I asked for it warmed at the speaker & the only person in front of me ordered two cold drinks. Literally 20 minuets read more

whoever the barista was earlier today doesn't know the difference between a hot chocolate and a mocha TWICE I had to order the same thing twice and both times the barista made the wrong order. that barista shouldn't work at starbucks. read more

First time Ever in My Life at a Starbucks! I went thru the drive thru because I thought it would be fast. I waited in line a good solid 10mins and nobody was in front of me. Then they had chocolatey chip Frappuccino on their menu board, I ordered that. Then was told they don't offer it at this location. So then why have it on the menu. They told me about a cookie crumble one, I tried that. Man was that horrible. I wasted almost 6$ on it, went over to wawa got a mint chocolate chip over at wawa and threw the Starbucks one out. It was that disgusting. read more

BRING YOUR HEADPHONES~! if you want to think about something interesting, or want to read something, then bring your headphones. This place probably has the best layout of a starbucks i've been to but damn if the employees dont scream everything that they want to say to each other. It was probably due to the fact that they weren't busy that they decided they needed to scream at each other. Maybe they read this post before i made it and all had their headphones in - so communicating was more difficult? oh the drink was pretty good, if you care about that kind of thing? read more

As a sales person in Lehigh valley, I'm always trying to find places to post up and do work for a few hours at a time. That being said, this review is based on several experiences at this location. I always find myself coming here because I like the fact that there are several tables with many wall outlets if I need to plug in. Unfortunately if there's more than about 5 people in the store using wifi, it always becomes so slow that I inevitably just need to switch over to a hot spot on my phone. (Again, this has happened on several occasions). I find the staff at this location to be much less professional that other locations, and based on reading other reviews, I am not alone. On my most recent visit, the manager and her 2 employees were talking overly loudly about a dissatisfied customer, the manager being the one telling the story, and the staff laughing about "how crazy this lady was and how we're so happy she won't be back". A little unprofessional considering there were at least 3 of us in the store sitting and working without and headphones. In the past when I've been here I've noticed that staff speaking very loudly, but honestly this just took the cake. I will probably not pick this spot to come back to. read more

They're always nice here and don't screw orders up. Plenty of chairs. Parking lot can be a nightmare. read more

Starbucks - Coffee & Tea Near Me - Bethlehem, Pennsylvania

I was in town for the holidays and was desperately looking for a place to get work done while I was home. This was one of the few Starbucks in the valley. A mediocre Starbucks at best. The good: quick friendly service. Got the order right. The bad: the way the place is set up, a big rectangle, meant each time someone came in, a big blast of 20 degree air swept through the place. Young immature staff. At the Starbucks where I live, in Atlanta, the staff tends to be older. These were loud obnoxious college kids. The ugly: at one point they were doing racist "impersonations" of Latinos to amuse themselves. read more

This Starbucks is a perfect fit for the area. I have been here for a long time and the service is always good and i can always get a great cup of coffee. SO I'm grateful we have a Starbucks--people travel pretty far to get to this Starbucks. read more

This is the best green tea latte I've had. I get them often from Starbucks, but this one is creamier or something! Arghhhh I want to buy a second one lol. I didn't give 5 stars only because they did mess up on the first one and had to remake it. But I'll be back.... read more

Excellent service, great coffee. That summarizes it. I usually come here for an hour or 2 when I'm waiting to pick someone up. Nice atmosphere, friendly staff and consistently good coffee. Get a lot of work done on my hobby projects (on my laptop) while i wait here. read more

There weren't a lot of Starbucks in the area, as I'm used to at home, so I found myself driving to this one every time I was close that week. And they did a great job! My drink was exactly right every time and consistency makes me very happy. Thanks, baristas! read more

This strip-mall locale is great and somehow the staff is always super happy. Like the starbucks at "top locales" like time square or near the white house. This seems to be one of starbucks "A-Teams". LOVE LOVE LOVE the smiling faces! My favorite starbucks in the whole valley... that seems a strange thing for a food to say ;-) read more

I always have a terrific experience at this Starbucks, and I had to post about it today. I went in for my latte and, as usual, they were speedy and the drink was spot-on. Why I'm writing: It was my free birthday drink through the rewards program. They took the time to write "Happy Birthday" on the cup and ask me how my day was and if I did anything special. It seems like a little thing, but what always stands out to me is how sincerely friendly this team is. I had to post about it! read more

My guy was low key a douche while taking my order. (Nelson) I woulda asked for him to fix my order but really the drama wouldn't have been worth it. I'll stick to Easton. read more

Ordered strawberry green tea, no real strawberries and mostly green tea flavor. Staff was ok but not very friendly. Really disappointed in my drink. I have had this before at other locations with some real fruit and at least a hint of strawberry flavor. Staff to busy and so am I to go back and have redone. read more

Passion Tea lemonade.. Soo Yummy!!! The staff here is so nice! Thanks for your smiling faces to help start my day! read more

I am an avid Starbucks fan. And I come quite often for my daily dose of caffeine. Today, for the second time at this location, I was greeted with disdain and condescending customer service. Ok for starters I get that Starbucks has expanded to every reach of the globe but customer service is not something they are usually lacking in. It's sad that they are so committed to their globalization efforts that they are losing sight of what makes them a good company in the first place. Their CUSTOMER SERVICE. It's sad this chain is now being run like a McDonald's. A cashier rudely told me after I ordered that she was about to leave her shift and that I had to wait for another person to help me. As I'm at the register ordering a coffee. I get that not everyone is a fan of working in a service economy but could you at least pretend to care about the customer? read more

I don't get it, I go to two store this one and the one on airport rd depending on whether I'm at home or heading to school. I always order the same drink an iced coffee with cream and syrup and his place ALWAYS fails to make it as good at the airport rd location. idk what it is specially considering that they aren't as busy as the airport rd location and they always prepare my drink on point. read more

I wouldn't normally think of writing a review for a place like this. We all know what Starbucks tastes like. But I am simply because every time I have come to this location since I moved to Bethlehem a month ago (and it is more often than I'd like to admit!) there has never been an employee who hasn't been extremely nice and courteous here. My daughter has said the same thing. Kudos to the crew at this place. And yes, they have always gotten out orders right as well. read more

Let me start off by saying the employees at this location are phenomenal. Nelson and Shannon are the best employees there the only ones I trust to make my drinks. This location is the best in the Lehigh valley. In fact it's the best Starbucks I've ever been too. Love this place the chicken noodle soup is amazing read more

I go here almost every work day and love it. The baristas are always friendly and my soy latte is consistently great .

This is one of the better Starbucks, and I've been to a LOT of them. It's medium sized, with lots of seating. The folks were quick, made my drink very well, and made it look easy. read more

Loved it, just like my other Starbucks, friendly service, loved the way they made my Venti Dark Cherry Mocha... YUM :) (And they have a great sandwich/bagel/breakfast place next door... still trying to find it on Yelp to review! LOL) read more

Michele was incredibly rude. I pulled up to the drive thru and she asked me to hold on for a moment after greeting me (which I had no problem with). After that I sat at the intercom for nearly ten minutes and at that point I was irritated. I then said "excuse me, how much longer do I have to wait?" (Politely, I may add). She then responded saying that it didn't register that my car was there even though she asked me to wait there for nearly ten minutes while a line of cars built up behind me. When my order was taken Michele was very rude at the window. I asked for a straw with my drink and she didn't respond to me, but she grabbed the straw and kept taking orders on the iPad and holding on to the straw so I had to sit at the drive thru even longer waiting for her to finish. I said thank you when she handed me the straw and she said nothing. After I pulled out and was nearly late to class, I realized my drink was made wrong and tasted gross. Thanks a lot for the crap service Michele read more

I've received poor service from this location on multiple occasions. The staff are rude, apathetic and pay no attention to customers. I've stood in line for 5+ minutes (several times now) waiting to order without even eye contact made by the staff, meanwhile the drinks girl was busy flirting with somebody loitering at the counter and the rest of the staff seemed occupied with prep work. Avoid this location entirely if you're looking for Starbucks. read more

Went today for a Frap. 3 were working. I think they either had got swamped or just finishing the hit. I was there around 5. Place was cleaned and well kept. Took longer for my drink to be made. The 3 that were working were loud. So much that a mistake that was made in drive thru. They expected the driver to come in to get their drink that they fixed right. Yeah at least the person didn't get charged for their mistake. McDonald's at least goes outside for drive thru customers but Starbucks. Not cool. Won't go back to this Starbucks again. Maybe this was a rare event. Once was enough for me. read more

Terrible service. Unfriendly cashier who knew nothing about customer service. Barista who made my drink was extremely rude.

I stop here every morning before work through the drive-thru and am always amazed at how efficient they are! Even when the line is long, I am on my way in about 5-7 minutes. I order the same thing everyday (iced coffee) and the staff is so friendly and always asks me how I am doing. Sometimes I bring my dog and they love him! They sometimes will give me a cup of whipped cream for him to enjoy! One of the best Starbucks I have ever been to! read more

Service in the afternoon is horrible, I waited nearly 20 minutes for a grande iced coffee