Does your Starbucks give out free samples? Because mine does!! They are always fast and efficient with their orders. Deducting one star because the drinks are always consistent. I typically get the refreshers and sometimes it's a bit watered down. The staff there are friendly and the bathroom is kept clean. read more

Starbucks - Free samples! - Coffee & Tea Near Me - Bernardsville, New Jersey

Visited store at 6:30 pm on Aug 9 when 2 employees were in the kitchen area. I tried to get their attention and even though a woman with long brown hair and a man with facial hair, glasses and multiple piercings saw me they both ignored me. After a while another woman sauntered up and she may have been Caucasian and this time the man with beard walked out slowly. Boy was he surly he must dislike his job. At any rate he took order and was super rough with machines while making the caffe latte small and placed the cup with a hard smack on the pick up counter. The place looked dead on a Sunday evening, and employees set a bad vibe. Coffee was ok, it's just that their attitude needs adjustment. The guy acted like he was doing a favor making coffee when that is one of the only jobs he is expected to do when customer shows up. read more

The two ladies working the morning i came here were very nice to me i ordered a ice coffee and it was perfect! read more

Starbucks - Coffee & Tea Near Me - Bernardsville, New Jersey

No, Starbucks, a Barista was not available to take my order in person. If the store really needed to close, the app should have told me that. This is bad management and bad customer service, and it wasted my time. read more

Starbucks - The app should not waste my time by having me drive to a closed store - Coffee & Tea Near Me - Bernardsville, New Jersey

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This place really need to get some real baristas who can read orders or make a specific item on their menu. Purchased a venti matcha green tea latte with 1/2 cup of Foam, special on my label says NO Foam! Avoid this place in the mornings. Strike 2 for Tuesday & Wednesday morning. Venti price for Tall cup of beverage. Unbelievable, Please learn to read. read more

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just went in to grab egg bites. The woman who took my order seemed so out of it and distracted but maybe she was having a bad day. I waited and waited and waited for her to make it but she was too busy gossiping with the other workers about one of their girlfriends. I felt like I was in the Twilight Zone! They were all so unprofessional and the other customers and I were all looking at each other with disbelief. if you can gossip with co workers while doing your job then great! no problems there(although they were so unbelievably loud) but this was not the case. love Starbucks but will never go i to this one again read more

Terrible . Worst Starbucks visit of my life asked for a mango dragonfruit refresher and specifically told them no lemonade I'm allergic to lemonade. And guess what these pricks did... gave me lemonade. Absolute garbage I've never met a lazier more unaware staff in my life. AND I had to 15 minutes for it asThey were unable to keep up with the demand of people. Not to mention the price of these drinks is outrageous I ordered three drinks for me my wife and our daughter and I paid a total of 16 dollars for three coffees. This is horse shit especially for a chain spoken so highly of. I truly don't understand why every town within a 50 mile radius has three of these. Not to mention there an odd stench in there and my wife told me it always smells like that. On top of that my drink was absolutely disgusting idk if I should blame it on the lemonade or the sheer incompetence radiating off of that Starbucks. I've been to different locations in the past and they did not even compare to the mismanagement, poor service, AND stench! As a business owner and manager I am appalled by how this business is being ran. Because of the experience I had today I can tell you with one hundred percent certainty I will never go back to the Starbucks in Bernardsville Centre. Quite frankly I would rather die. read more

Other than the inconvenient hours they used to have really friendly helpful barista's. Not sure what happened recently but when I went in and asked a question about a suggestion the man was just about as rude as can be, not only that when I went to a different Starbucks they told me that the strongest thing I could order ( i dont normally drink coffee) was not just black coffee as the barista suggested. He was curt and rude and clearly didn't want to take the two minutes to explain to me what I could get instead he rushed me and rolled his eyes when I proceeded to ask for a packet of sugar. I live one minute away I will never go to this location again. read more

Great people behind the counter and they always work hard to get my order correct. Lately they have been closing the store in the early afternoon because they don't have enough help. This is a major inconvenience at times and I hope that they can resolve this issue in the near future. read more

The workers at this location move at a nauseatingly slow pace and lack in customer service. I left without my coffee after almost 30 minutes of waiting and watching the staff dilly dallying behind the desk not making orders, just setting aside cups that they didn't want to make or verbalized not understanding how to make them. Disappointed with the experience. Will not be returning read more

Stopped in with my daughter for some needed caffeine. She got the Teavana Passionfruit iced tea and I tried the toasted coconut cold brew. Staff was all very nice, place was clean and service was quick with a smile. Still think Starbucks in general is WAY overpriced, but I needed the caffeine. read more

I request Starbucks so I don't normally write a review on them however, this location has gotten on my nerves. Monday I ordered a Venti Iced Green Tea Latte via mobile order. I was across the street ordered it as I was walking to my car. I get to Starbucks and my drink is sitting there looking like someone drank from it!! It looked like the barista made a grande and put it in a Venti cup. I was in a rush so I didn't say anything but as I was leaving this old lady waiting for her drink said to me "sweetheart your drink is made poorly you should say something." I said I know but I was in a rush and left. I gave them the benefit of doubt maybe ice melted even though I was there in 3-4 mins. Today (Wednesday) i went back to pick up my order which was identical to Mondays order. I ordered from the parking lot and after 4-5 mins I walked in. My order wasn't made which was perfect and according to plan so I can knew no ice or anything would be melted. The barista put my drink on the mobile counter and ONCE AGAIN, it was not fully filled. It blows my mind because I have never had this problem and I have been ordering the same drink for almost a year! I took some pictures and tried to keep the cup level in my hand. Horrible!! Work on your measuring skills! read more

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Loved this location. We were on a trip and staying for an event nearby. I came here every day. If I lived here, this would be my daily espresso drink location. The decor is very similar to my regular place at home and it also has lots of comfortable seating. Parking is easy. My custom drink was perfect every day, even the first time. The staff was friendly and efficient. Lots of goodies to eat, even some not available in my regular location. Though it is an oldie but goodie that I have heard is coming back at home too. But loved the option here on vacation. read more

This Starbucks is better than others! This Starbucks has quick service, and very friendly employees. I got a caramel frappuchino and it was really creamy and had a good caramel flavor to it which was a plus. My issue with Starbucks is they make their frapps hard to suck in through the straw. So, it gets hard to drink. Although, I liked this Starbucks overall better than other Starbucks. read more

Fast service!!! Very crowded Limited tables and chair Very big parking lot Highly recommend !! read more

I went to Starbucks yesterday before the 'lunch rush' to order a hot drink and a breakfast sandwich. I made sure to specify allergies to the cashier and asked for non-dairy options, or just no dairy at all. I got in line behind a couple before a family of 4 walked in to get on the line behind me, and to my surprise, the family of 4 (who had their orders taken after mine) received their drinks first before the Barista even started making my drink. I could understand if the barista had to make one drink for each party, but the family behind me ordered 3 drinks to my 1. After I had placed my order, I was told that the Starbucks was getting swamped by mobile orders, so there would be a long wait for food. I understand being busy with mobile orders, but shouldn't the people in the restaurant be prioritized over said mobile orders? Not only that, but I was able to leave and get lunch for later at a different establishment before returning for my breakfast sandwich and then had to proceed to wait for 5 more minutes. And the cherry on top? I asked for no cheese on my breakfast sandwich, and I got cheese melted on it. I couldn't even take it off and salvage the sandwich. I'm lactose intolerant and that is not okay. Breakfast ruined. Thanks a lot. Get it together, Starbucks. Your customer service is subpar, at best, and I'm pretty sure if people weren't addicted to your coffee, this location would be out of business. read more

Great place. Fairly clean. Way too quiet. Thought I was in the college library. Must be finals week.

This is a really well run Starbucks. It has plenty of parking, a really spacious interior, and the most consistently friendly and helpful staff I have seen in a long time. The staff are not only are helpful to customers in the store, they organize community outreach programs and really try to help the community. I do wish they would get change their permanent coffee from "Pikes Place Roast," which I find to be too tangy for my taste, but that is a nationwide problem at Starbucks, so I can't fault the Bville team... read more

Just stopped by here with my sister. It's super clean here and the service is great. Everything was stocked up. thank you

This was my first time at this Starbucks location. I was surprised on how big and spacious this one was. The staff are friendly and fast. The place is clean and quiet. Out of all the Starbucks I've been to over the years, even as a former employee, this location is my favorite so far. All the room to move around and the variety of seating made it very comfortable. The staff was also professional and quiet. Most I go to are loud and the staff sometimes forgets the customers can hear everything but this one wasn't like that at all. This location is on point and so is the staff. I frequent Bernardsville often and will be back. read more

Starbucks - Toffeenut Iced Coffee with extra cream - Coffee & Tea Near Me - Bernardsville, New Jersey

Stopped off here on the way to Hillsborough and it was a standard Starbucks. Coffee was just fine, there was plenty of parking outside, and it wasn't extremely crowded. Solid location. read more

This is my favorite Starbucks and the only Starbucks to consistently make a good coffee! I can't tell you how many times I've left other locations disappointed by a cruddy coffee. It's not convenient for me to visit this location often, but whenever we're in the area we always stop by. read more

First time I have been to this store in a few years. I noticed there was a sign on the door stating that "the store will be closing today at 2:00 pm". I went through the doors about 1:35 pm. I ordered a tall dark roast black and paid for it with my Starbucks card. As the barista started to turn away, he told me that the dark roast had just been thrown out and asked if he could substitute my order for Pike ( which to me is not real coffee, but that's my taste). I refused his offer and he asked if I wanted a refund or I could wait 8 or 9 minutes while he could serve me something (which he did not explain what). I said refund my order. He did apologize but I did waste 10 minutes of my life. Over the past 8-9 years I have noticed this is a constant at Starbucks stores, or it was when I went in daily - that after two-ish pm the dark roast option is no longer offered, only Pike (unsure of the exact name, or the reasoning). My experience with Starbucks is that service is hit or miss. Quality of coffee varies, probably due to unsatisfactory quality control somewhere along the line. The only barista that really understood the importance of the customer and who provided quality service was Janet at the Basking Ridge store, but I haven't been there since before the onset of the paindemic. read more

This Starbucks runs like a well oiled machine... The staff is friendly and they move a steady stream of customers through the ordering process quickly and efficiently..., seriously these people aren't messing around!!! The interior at this locations is comfortable and expansive so there is plenty of room to work or hang. The other thing I like is there are plenty of electrical outlets. A couple minor negatives are the music is too loud and there is no outdoor seating. On a nice day it is great to sit outside. This will be my go to place when I'm in the area! read more

I would give this place 0 stars if I could. I ordered through the mobile order, food and beverage. Sat down, food was ready, asked about my coffee, they said not yet. I proceeded to eat my food, ran into a friend, and then went back to check on coffee. The barista rolled her eyes and said , the order's not here. I showed her my food order had 1 of 2, and she walked away to make me the same food item again. I said, um, no, I'm merely showing you that it was on your order (1 of 2). Some other round blonde woman showed up, and practically yelled, I called your order, it is there. Me: it's not here. she rolls her eyes, and said we called your order. Me: um, it's not here someone must have taken it. Again takes them 5 minutes to re-make it (no apology for their tone and rudeness.) I asked her for a voucher for a new drink. she reluctantly gave me one, which was worth only $4 (my drink cost me $6). At this point, I had to leave. I'm going to stop going to this starbucks, which is a shame, it's right around the corner from my house. AVOID AVOID AVOID. All the staff here should also be fired. I am actually going to complain to starbucks corporate. The staff (and manager, assuming the blonde gal was the manager) are beyond rude and ridiculous. IF this continues, Starbucks stock is going to fall like a rock! read more

Love this Starbucks. Spacious, nice service, has a little bar thing you can hang out at while waiting, and comfy arm chairs for the lucky few. It's the Starbucks you expect and more. read more

My drink was up to the high standard of quality I have come to expect from Starbucks. This review comes from a need to express my disappointment with the service I received. The associate standing at the cash register made me wait a good minute, as I stood in front of him, before taking my order, because he was texting. Look, I understand you have a personal life. Anyone (myself included) who has worked in a customer service position has used their phone on the floor. But you do not ever do it in front of a customer, and you especially do not keep them waiting to do so. It was a minor inconvenience, but as someone who has worked in customer/client facing roles since reaching the legal age to work, I was genuinely rubbed the wrong way by this experience. read more

So dirty. The place couldn't be slower yet it took barista 10 minutes to make my latte. Where is management. Starbucks clearly invested a lot of money in updated the inside. Should invest in a broom. read more

This Starbucks used to be good and we have been regular patrons. They are now ignoring the mobile orders. The first time that I stood at the bar for 1/2 hr I thought it was a fluke. Then I overheard the barista instruct the employees to ignore the mobile orders because they are busy. It happened again days later and when we finally got the order it was wrong. They weren't even busy. We had to wait an additional 10 minutes while they casually socialized with customers and finally fixed the order. Seems like a great opportunity for a new coffee shop to come on the scene... Pete's, Kean, Alta... Months later...we started coming here again & it was ok a few times (morning hours)but today (during the afternoon) they are standing around socializing with one another. We were the only customers waiting for drinks. When our drinks finally arrived they were completely wrong. We ordered 3 London Fogs, 1 with coconut milk & 2 with soy milk. None of them had tea, just ice, water & milk. They tasted horrible! We asked them to correct them & the young male barista just kept arguing with us. I overheard a larger high school aged barista saying that she doesn't care. She kept turning her back to us, whispering to her coworkers making us extremely uncomfortable. They all kept turning around & looking at us. This is the worst customer service I have ever witnessed! We won't be back! read more

Store is busy but the staff are friendly and the place is clean. My drink was made well and promptly. Highly recommend this shop.

Starbuck lovers beware. I have had it with the Bernardsville Starbucks. The only redeeming attribute is it's close to my home, and that's the only reason they get 2 stars. I am, however, willing to drive elsewhere. In a nutshell, the staff is completely anti-customer service and the coffee is just mediocre. First off, there is virtually no opportunity to ask any questions or make a request about your order because the employees are so busy chatting among each other and just out right ignoring all customers. And don't dare request that anything be refilled from the milk and sugar bar because the baristas will again blatantly ignore you while the ice in your drink melts! Unfortunately this specific issue is not particular to this Starbucks in my area. The baristas at the Riverwalk Starbucks in Basking Ridge also ignore customers. I can't tell you the number of times I've had to bring the empty half and half container up to the counter and have stood there with it in my hand, and have been ignored for way too long. The redeeming quality of Riverwalk is that the coffee at that location is better than any other Starbucks I've been to. My family spends a lot of money at Starbucks. In excess of $250 a month...clearly way too much. I am sick and tired of doing their job for them by tending to there fixing bar which, by the way, is filthy 90% of the time. I don't need to be best friends with the Starbucks employees, but I would think that being attentive to any customer in their store would be a priority. read more

i come to this starbucks every day. i usually do mobile orders and it always takes much longer than it says it will on the app. i get an iced london fog latte and they make it different every time. usually the employees are chatting and making different drinks to try while one barista is working on orders. when i ask them to remake a drink it always seems to be an issue and the barista will often tell me i'm wrong and that the drink is exactly the way it's supposed to be. they're super passive aggressive once i tell them they're wrong. some days the employees are ok but lately it seems like they hire just anyone. read more

Today something wonderful happened at Starbucks in Bernardsville. So Mindy our golden has been sick for a while and she is dying (We may have to put her down). I was very distarted and accidentally ordered my starbucks order to the Bedminster store. Well after waiting a while for the order I realized my error and ordered to the right starbucks. The employees were nice and fast with my order. I told the lady who was making my drink about how I accidentally ordered to the wrong store and she went above and beyond. She refunded my order and I was very grateful as I was not expecting that. I did not ask her what her name was but I believe that she and person making my drinks are amazing, sweet, and very on top of things. I believe that we need more kind things like this in the world. For me I will be much more careful about placing my drink order. :) Thank you Starbucks for amazing employees that went above and beyond in a time of personal sadness. read more

Often times when I go to this Starbucks, they don't fill my drink all the way. Why am I paying full price when I'm not getting a full drink? Also I normally order some sort of peach tea lemonade and on multiple occasions they gave me plain peach tea. No lemonade in it at all. I never know what I'm going to get from this place. read more

SO LOUD!!! that includes the tweens AND staff behind counter. no longer a quiet place to read or do homework. is there anyway to enforce basic common courtesy like speaking in a normal tone, cleaning up after yourself, and returning chairs to where you found them? coffee couldn't compensate for the atmosphere. read more

This is the best local Starbucks for killing some time and enjoying your drink. It's always crowded, but they have lots of seating space, and a huge parking lot. Unlike the Riverwalk location, you can actually find a spot to relax without getting jostled by folks waiting on line. They may not always get the drinks right, but life is about adventure, right? read more

Rude baristas!! The chestnut praline latte was only 75% full, and they refused to admit they made the drink like that and accused me of drinking it. When they unwillingly made the drink and slammed it down to made sure we see it's full and threw the lid at me. This is the worst Starbucks service we got! read more

Janet, Brad, and the team here work hard to create a positive customer experience - more than I can say for most Starbucks locations. It's spacious and comfortable, but I recommend avoiding the late afternoon. Once school lets out for the day, the place is mobbed with teenagers. read more

Considering this is in a pre-existing location it is pretty spacious. Went here on a Sunday afternoon and it was pretty quiet-can imagine this is no tty cease before rush hour/work school. read more

Very nice Starbucks that makes my favorite iced Caramel macchiato just right.