This isn't my go-to Starbucks in the area, but I do stop by when it's convenient. Today was one of those days, and it was lovely to get out of the cold and snow for a hot drink. The baristas were very friendly and impressively fast, even while handling a long line of drive-through orders. My only complaint is that the music was a bit too loud to comfortably hold a conversation. Otherwise, the drinks and service were on point. read more

Repeated mistakes with my order especially incorrect milk and poor drink quality are very disappointing this has become a pattern not a one-time issue Please improve consistency and attention to detail as this level of service is not acceptable!!! read more

If I could gI've 0 stars I would . I spend too much money on Starbucks a year . I came in with my 5 year old asked for the code for their restroom lady asked if I'm gonna make a purchase after I said yes still proceeded to say it was for paying customers only . I had already said I would , other locations are not this way . Employee's name was Alicia so rude and clearly not good with customers, and hates her job. read more

The short skinny light skin black girl very helpful I love her energy we need more employees like her. My hot chocolate was definitely delicious read more

People are extremely rude. I visit Starbucks throughout the Metro every day for my Job. I buy my clients coffee and breakfast. I have been to many different Starbucks and have never experienced this issue before. I asked to use the bathroom which I have done on many occasions. Only this time I was told its for paying customers only, was I planning on a purchase. I was but after the way the interaction went down I said never mind I was planning on a purchase but not after the way that was presented and as I walk out the individual all of a sudden had an attitude adjustment and says. Well ok you have a wonderful day. Called the district manager left 2 messages a week apart and never received a call back. When I call the store you think your calling someones house, no greeting or introduction, a simple hello. I had to ask is this Starbucks? Yes how can I help and ask for the corporate number, phone goes quite someone else picks up and says how can I help you. The manager gives me 1-800- Latte. Which is a number for equipment repairs. It makes zero sense, I can come in and use the wifi and never be told to make a purchase, Also have never been told I can't use the bathroom before in any other Starbucks. Good bye Starbucks, Hello Dutch Bros! read more

The girl gave us dirty and sticky cup and lid, we asked to change it, only the lid was changed. That moment when it's just beginning of the day and it's not a good beginning because of such small unpleasant things read more

Starbucks - dirty cup - Coffee & Tea Near Me - Aurora, Colorado

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Everyone is always nice here but the drinks are made incorrectly. Twice this week my drink was made wrong and the second time I couldn't turn around and go back to have it fixed. I tried to call multiple times and their phone is off the hook. It sucks to pay so much for a drink and then it to be terrible. It's like they just mixed milk and coffee for my drink that was supposed to be a white chocolate mocha. No flavor at all! Just going to throw it away. Also often times the coffee they use tastes burnt. read more

I made the mistake of walking into the store instead of going through the drive thru because that line was insane. I waited for a good 10 mins before anyone even acknowledged me. There are 4 people working and one of them was just walking around stocking I think. She finally stopped and came over to assist me. The drive thru is clearly the priority here and the people waiting in the store are left waiting longer than if they would have gone through the drive thru. Go to the Starbucks on Green Valley Ranch Blvd and avoid this one at all costs. read more

Staff was pretty rude, made my drinks wrong. Even after telling them numerous times what I wanted. I see why it has 2 stars

I ordered a matcha with 2 pumps of vanilla and oatmilk, I didn't get any of that. I got 2% milk and it made me stomach really upset cause I can't have 2% milk . I didn't get the pumps of vanilla. It's really frustrating cause I have to deal with someone's mistakes and I didn't get what I ordered. read more

Worst possible Starbucks on the planet! We ordered cold brew for a graduation party weeks in advance got there and they said that they did not provide cold brew in bulk. Total BS. I wouldn't go back to this place if it were the last Starbucks on the planet . Not to be critical, but you'd have to be a real moron to ever shop there. Beware buyers! read more

Open today 5:30am to 6:00 pm...yesssss....I l love this store. Friendly associates and my favorite HOT drinks! read more

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Ordered through the app as we left Denver on I-70 early in the morning. Food & drinks were ready in minutes. I wanted extra cream and the barista was quick to help and very nice. The store was clean and inviting. read more

I received terrible customer service here. They were out of half and half, so they said they couldn't make a breve latte. I explained 3 times they could make it with milk and heavy cream. They insisted they would have to charge me for 2 different milk upgrades! (milk isn't an upgrade to a latte by the way!) I clarified, and they insisted, very rudely in fact. I left without ordering. Don't ever go here if you can avoid it. Lazy and rude. read more

The girls that work in the morning are bratty and rude. You would think for a company that's sales dropping like crazy they would coach their staff basic respect of human beings & consumer service. I popped in to use the restroom not contribute to a company sales that uses profits for genocide. From my sales experience, that's a opportunity to make a sale. Bad business shut them self down. read more

8-29-2023 10:20am We had went in to go get 3 drink and they had ended up taking longer on one of our drinks and we asked where it was. Then this female with blonde and black hair, Latina and she was very very disrespectful to me and my family. My little sister went up to ask her where it was being very very very respectful. Then this girl slammed my sisters drink down and said "it's right here! You just have to wait a second" As we waited there for almost 20 mins for this one drink. read more

Alisga gave horrible customer service I see why it has 2stars. She was yelling at us about a wait instead of just saying there is a wait and will be out soon. Hire better people everyone complains about them. read more

): the customer service was so awful... instead of being greeted when we got to the drive thru window, we got silence and just got handed the card reader. Bad attitudes all around from when we ordered and got to the window ): read more

The girl at the from was not friendly. I was not greeted when I got in. I understood because it was 8:17am so I ignored that. What really irritated me was the fact that I got an iced drink and they guy who made it FILLED my whole cup with ice even tho it clearly said light ice on the side of the cup. I had to dig all of the ice out and throw it in the trash. The guy that made my drink was also not calling out names so everyone was confused as to when their drinks were ready. To be completely honest all the employees looked miserable. I will not be coming to this location. read more

If you haven't been to the worst Starbucks in Colorado, please visit this greatly horrible location. They just remodeled this location, but you couldn't tell because it looks unkept. You'll be treated like you're a great burden to them and you're taking time away from them standing there gossiping. I arrived here at 3:40pm because it's the closest one to my house, and I had Rewards to cash out on. I wanted a Protein Box, but there was only one left, the food shelf appeared to be neglected in getting replenished with items. After I grabbed the lovely protein box, I also wanted to order the new Prickly Pear drink, so I went to stand waiting for assistance at the register. There were two other "non-uniformed" ladies behind the counter drinking their tea drinks and gossiping about someone. I patiently waited to have someone take my order. Then another lady walks up, frustratingly with a cup in her hand and just upsetly drops it to the floor, rolls her eyes and says "What can I get you?" I asked, "do you have the Prickly Pear drink?" With an abrupt response, "-we're out." I just got the lonely protein box and walked out. It was a sad Starbucks day for me. Overall, I had just been having the best Starbucks experiences at all the other locations that I have visited, and now this experience would make all the puppies in the world cry! Just a heads up to everyone, don't bother with this location, parking is horrible, the traffic in this area is challenging, and there's a friendlier and welcoming Starbucks about five minutes away! They obviously don't care about much here, so I should've expected service to be poopy, but I gave them another chance....no mas! read more

Aside from the none existent "Please," and "Thanks you's," at this location, my drink were always made well and I had no issue. But when 12 baristas screw up a PAINFULLY BASIC Green Tea Honey Matcha with 3 honeys into an unfinished-crappy-brown-watery drink... Well? We got a problem, honey. What's worse than ordering your drink and having your order wrong? The fact that if I DID ORDER a regular coffee, I would've gotten ill from it, because literally it was watery, coffee was not fully stirred and very slimy. I cared enough to delay having my Matcha at 10:11am, which was painful, I went around 4pm when the day was almost over.. To have my drink messed up TWICE from the the baristas, brought the attention to Gabby, (Supposedly that's her name, she wasn't wearing any name tags, said she was a manager lol. With NO NAMETAG.) whom was disputing the difference between Green Honey Mocha and Green Tea Honey Matcha. They both have the word, "Green," what the heck!? Even If I said Green Mocha, it's still a hot green tea drink. We automatically know it's not brown haha. She was not apologetic, but offered the standard remake or refund. I wanted my drink and literally she didn't even say thank you/you're welcome. just shut her window like it was personal and left. I circled around a second time and I realized she must've knew my order was messed up because oh of no where, she actually pulls out the actual Green Tea Matcha with 3 honeys from her side, without telling her baristas to make it. This is how I knew she didn't wanna fully acknowledge that there is no difference between mocha and a Hot Matcha. They're both hot drinks and it doesn't take a genius to know the backstage error to this. Really, this bites! read more

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Really had to wait 15 minutes for a regular coffee - very disappointed !!!! Yelp wants a bigger review - bad bad bad bad

The reviews of this Starbucks are pretty horrible, so I was anxious pulling into the drive-thru after having lunch at Chili's across the street. I had been traveling all morning, arrived at DEN and ate, and really needed some coffee so didn't feel like going elsewhere. I was pleasantly surprised; no issues with a car full of complicated orders, tasted great, was made quickly, on our way. Can't speak to the inside conditions but felt compelled to write the review given the plethora of negative reviews; perhaps they've improved from ~2017-2018 read more

Taylor and Kasey (or Casey) were absolutely awesome (they deserved recognition). Kasey talked to me about the drinks, and was very polite. My drink was very delicious, I believe Taylor made it. The shop was quiet and peaceful. I'm not sure if that's how it regularly is, but I loved the atmosphere. Great service great drinks will be back! read more

I found out the hard way, why this place has bad reviews, came in the store, two people behind me got their order first, waited 15 min for two simple teas, and still got water sprayed on my face while putting my two teas in a cup holder - and didn't even get an apology, instead got laughed at. Such a shame. read more

Girl with pink hair /Latina extremely rude at drive thru window. Both barista one pink hair Latina and one other woman poured drink lazily whereas there was leaking. During covid they were handling my drink unsanitized and it grossed me the fuck out. Barista with pink hair sounded rudely aggravated and bitchy. read more

Me and my wife went to lunch together at Chipotle next door and afterwards she wanted coffee so we stopped by to grab a drink and we're greeted by a very rude and inconsiderate employee who seemed like us being there ruined his whole day.... Later finding out he was just getting off and instead of helping us before he left he had us stand there for 10 minutes until a larger gentleman helped us, very nice guy. To top it off after our drink was ordered the same employee who was rude to us ordered a drink AFTER us.... So we ended up waiting another 15 minutes for one coffee and because the employee wanted to make her friends drink first and skip my wife's. Safe to say the worst and most time consuming coffee stop ever. read more

Extremely slow service & the staff seems to be out of it. I asked for one extra sweet and the guy didn't even listen to me, he gave me both drinks & when i asked which one was extra sweet he said I didn't ask for one extra sweet :/ This branch really needs to re-train the staff & pick up the pace. read more

This Starbucks wasn't the best experience I've ever had. Seems like it just isn't being managed very well. First thing I noticed is the trash can by the door was completely full and overflowing-bad first impression. Once inside I wanted to use the restroom real quick before ordering but there were 4 people waiting in line. Apparently only 1 restroom was in operation, so I just got in line to order. I picked up a 'protein box' for lunch which has 2 boiled eggs, apple slices, some bread, cheese and grapes, then ordered a simple Tall coffee - black with nothing added. The person taking orders was barely paying attention and never said 2 words besides the total price. After paying I waited, and waited and waited for them to get my coffee. While waiting for my 'complex' order of 1 Tall black coffee, I noticed the seating area was cramped, noisy, and not very inviting. The tables, floor, and glass could all use a good cleaning. I finally had to go back to the cashier to ask where my coffee was, and apparently they had run out of the Coffee of the Day and didn't notice the pot was empty until I placed my order. I ended up spending almost 20 minutes getting a very simple order. Won't stop by here again! read more

Ordered a Iced Venti Non Fat Stirred Caramel Macchiato with light milk and extra ice. Girl puts the Vanilla on the bottom, fills the cups with milk puts the ice in, puts the shots in then squeezes the caramel on top then MIXES everything together. Tastes GROSS. read more

Everytime i come here my drink it always made wrong, i work at a starbucks myself and so i know how my drink is supposed to be made and how it's meant to taste. However it's always wrong, it's like they don't even read the stickers and just make what they want to make. read more

I dont know why I keep coming back to this Starbucks. I have never gotten anything right the first time. It is on my way home from grocery store. Today, I didnt get coffee drink. How bad could they make a very berry hibiscus iced drink? Well, it was lukewarm, no ice and i had to go have them remake it. 3 people gave me dirty looks and asked what the problem was........... read more

The employees are helpful, very friendly and always polite. BUT, there are always flies in this Starbucks, and not just every now and then but every time I come in. It sucks trying to study while having flies landing on you. Not just that, but it's like every time I sit down I have to ask them to turn off their safe's beeping. It's constant and annoying as **** and will go for hours it seems until you say something. read more

Coffee is great!!! The people are kind and charismatic and one of the girls has great hair!! My only problem is that there are a bunch of ugly chairs that are uncomfortable to sit on and my butt likes comfortable chairs when I'm studying or crying of exhaustion!!! There are some nice sofa seats but they're all full up and they're all together in the corner. Idk it creates a not comfy atmosphere and I'm gonna fight everybody who thinks it does!!! read more

Starbucks - How dare u chairs!! - Coffee & Tea Near Me - Aurora, Colorado

It's a pretty typical Starbucks location. Good coffee, nice selections of extras, and hot breakfast on top of their typical muffins and breads. This location also has a convenient drive through. It always goes faster than going inside as they cater to the people in cars a little faster under the general assumption that they're in the drive through for a reason, which I can respect. If you're a frequenter, rack up your purchases on rechargeable gift card that you've registered to yourself. This eventually gets you free coffee and some extra perks. read more

Stopped here as it was close to the hotel and despite the poor reviews I had a good experience. My order was quick and correct.

Bitttttcccchhhhh, let me tell you! this dill pickle we call a barista was so slow and was disrespectful. it took them 20-25 mins to give us our 3.... i repeat 3 drink order. instead of making our drinks she took a break to drink a glass of apple juice right in front of us. once she decided she wanted to start making our drinks she LITERALLY walked across the 2 meter 'kitchen' she took another 10-15 mins huffing and puffing because that was too long of a distance for her. i honestly should've never paid. i hope undercover boss shows up here because everyone is getting fired. Also, let me put you on, this one guy also working that night was supposed to be making one of my drink....... i repeat 1, he was sitting listening to music and wasnt making the drink, when i got the FRAPPUCCINO, it wasn't blended with ice and it had no whipped cream. NO ONE EVER COME HERE *unless they get fired* read more

Your morning drive thru lady, Cece, (that's what her apron said, she's the older lady that works there) has a horrible tone and attitude when taking orders and also when you get around to the window to pay. This is every time she is there when I am, so it's not an isolated incident. She really needs to fix her tone with customers. Horrible way to start a morning. read more

Unsure of why they are closed at 9:30 when Starbucks.com says they are open until 10:30. Annoying for people who get off work late.

Bad service today and employee Tonya on drive thru was rude and curt with her whole customer service I went inside to talk to the manager on duty Kate who was even worse. What was suppose to be a great mother-daughter date turned bad and it was upsetting. I still for the drink for her because I didn't want her to be punished due to an employee and managers bad service. I will never go their again. read more