I was in the area to run a half marathon that started and ended over at the Civic Center across the street. I stopped in here to get my usual morning pre-race coffee. I placed my order for a grande flat white before going inside to wait for my drink. The dining room area was kept clean. The staff here was very nicely and friendly. I was able to eat my breakfast and relax a bit before heading over to the race. read more

See all

I love that Starbucks started serving matcha. I love to grab a drink and than grab popcorn at target and shop til I drop. read more

Busy Starbucks in the High Desert. I was visiting the area and starving, so I got in the drive-through line for my lunch order. I placed my order on the app; it took the staff a minute to find my order in the queue, but once they did, they confirmed it politely. My drink and lunch sandwich were perfectly prepared and tasty. Overall, a great experience for a hungry traveler. read more

The staff here is mostly nice. Although drinks at the pick up area get stolen all the time by the same locals. And it seems like they always throw hot sandwiches in the bag. Making such a mess or causing all the cheese to be in the bag instead of on the sandwich. read more

Starbucks - Sandwiches always get thrown into the bag. - Coffee & Tea Near Me - Apple Valley, California

Cashier was nice but the Katie with the two toned hair was being passive aggressive. As I and my sister and brother in law were waiting to ask for a cup of ice water she acted as though she was so busy making bland drinks that she couldn't help us. No shade about the drinks they were bland. It's one thing to give bad drinks and then you also give bad customer service, you can only pick one. I'd rather you make bomb drinks to silence my insolence instead of doing both pick a struggle Starbucks. Do better. read more

yall i got a venti starbies with my gift card bc i don't go otherwise for good reason now. i got the drink with no ice BUT THEY SAID THIS IS IT WITH NO ICE LMAO. no, i didn't drink any of it lmao. just continue making ur coffee at home lol. k im back just thought i'd show yall the drink with *full* ice and protein powder bc y'all..... im sure your manager told you to make it like this so im not mad at yall (just your management) but this is crazy. read more

Starbucks - Coffee & Tea Near Me - Apple Valley, California

See all

This is the worse Starbucks ever. I have tried so many times. I have given the benefit of the doubt. And they always disapppoint. I can count on it! 5 people are always too busy to acknowledge and serve a walk-in. All hands are on deck cleaning and serving the drive thru. It always takes a long time to get served. My order is always simple. No special training needed. A slice of banana nut or pumpkin loaf, not warmed, not unwrapped, and put it in a bag. They always drop the ball on one part of the request. I'm actually afraid to order coffee. So, I'm going to go to Bear Valley Rd/Apple Valley Road to The Grind. And make a special trip. Simply because I deserve better than Starbucks can provide. read more

The worst location in the area. I use to work here, at this exact location like 6 years ago. I know the struggles of being a partner, I know sh*t happens and customers can really suck. I go here often bc it's so close to where I reside.. so this review isn't based off one experience But these people at this location consistently suck, constantly running out of half of the store. Literally the slowest baristas ever. If you have impatient kids in the back seat do not go here for your Starbuck fix, you'll be waiting awhile. Not even joking I've sat in the drive thru for 30 minutes before here. Really looking forward to a new and improved Starbucks on this side of town one day. The store manager at this location needs to really step it up. read more

They didn't have my bacon gouda in stock I'm gonna crash out Would come back tho Usually it's really good but they didn't have my food like how tf do you run out bro read more

just got my drink and it was a complicated order (secret menu) and Peyton took my order with the best customer service I've had in awhile. Thanks girl!! Peyton is at the Starbucks location in Victorville on Palmdale and the 15 frwy read more

Starbucks - Java chip frappe Extra Java chips Extra chocolate And other additions - Coffee & Tea Near Me - Apple Valley, California

Service is poor here. You would think that they would be happier to see and greet customers. The only one nice at this store is the manager. read more

I would like to thank the Starbucks at 12218 Apple Valley Rd, Apple Valley CA 92308 for their excellent customer service. My server's name was "Savy". She and her fellow crew members did a fantastic job today. Savy not only took my order, she also helped me look up the ingredients in food items to make sure that the items I wanted didn't have allergens that I am allergic to. Savy and her crew members were kind and cheerful. They helped make my morning Merry and Bright. You guys are now my favorite Starbucks in all of Apple Valley. Thank you for your excellent service. From Debra Bonapart read more

This location has to be the worst Starbucks within the area, especially the night shift. I was driving by and my kids decided they wanted a cake pop last minute. I didn't realize the time until I arrived to the drive thru 7 minutes before closing. As soon as the lady got on the intercom she gasped and sounded very very annoyed that we pulled up and reminded me that they are closing at 9pm. Normally try to avoid this Starbucks because of how the staff is but definitely won't be coming back. read more

This location is great. I would love to shout out barista Danny for his great customer service he is a national treasure. He always has a great attitude and seems like he really loves connecting with customers. I will be coming back to this location because they are fast and nice. Thanks Starbucks read more

Just got ripped off by star bucks again. Yup I bought a venti extra hot drink and almost the entire upper half was froth. So I guess I paid $7 for a small drink. F star bucks read more

Very unprofessional and horrible customer service. Had me waiting for 15 minutes for my tea and hot chocolate. After 2 other customers received the order before I did, finally I had to ask because it's dead empty and and order just sitting there never called my name and employees just staring at me. Felt like an idiot... I will never give them my business again... read more

They take way too long . I've been in the drive thru for atleast an hour I'm so mad I went here I should've just stayed home

So today as I went to Starbucks because I wanted a pumpkin spice latte one of the lady's treated me rude and ugly, her name was joeanna or something like that, my mother who drove me there asked for a drink carrier, the lady rolled her eyes and said "here" with a rude tone and attitude, my mom also asked for straws because the lady didn't give us any, she also ignored us and when she opened the window my mother told her that she didn't have to give her attitude, the lady then said "I'm not giving attitude" with a very rude tone. I feel like she should be talked to. read more

Starbucks - The lady that was rude. - Coffee & Tea Near Me - Apple Valley, California

See all

What a lovely little Starbucks. Clean. Friendly. Of course, good coffee. The perfect stop for a morning coffee before a Saturday morning soccer game. read more

I'm really trying to be patient with you guys , but it never fails that I'm here waiting for my drinks over 45 minutes , you guys are always so nice and I do appreciate that, maybe you need a better system to get the drinks out in the order they were placed ! This has already happened to me once before at this store. Not happy at all read more

Starbucks - Decided to try the mocha cloud macchiato After egg settles ..... - Coffee & Tea Near Me - Apple Valley, California

Customer service needs to improve, my family loves Starbucks and we order at least 4 drinks and it seems they get very busy but they seem to forget that it was there customer service that separated them from everyone else. That's what made them the best. They need to bring that back, please. read more

Great Starbucks! We came here twice while traveling and staying in Apple Valley. The staff was very friendly both visits and the store was well kept. The drive thru stayed busy each time we visited and they kept things moving. I'd come here again to get my caffeine and sugar drink! read more

Starbucks - a coffee shop with workers working in the background - Coffee & Tea Near Me - Apple Valley, California

See all

Came in twice in one day, both times the workers seemed like they were not wanting to be there or unsure what exactly was going on both drinks were not to Starbucks standard and were lacking a full drinks worth. read more

Short & sweet review since I went through the drive-thru. I drove through around peak lunch time. There were only a few cars in front of me. Definitely a smaller line than usual. My drink was made well and the cutie gal who helped me at the window was friendly and quick. I'm more of a drive-thru kinda gal for the quickness and this location did not disappoint. read more

Starbucks - Basic grande iced Carmel macchiato in a venti cup extra ice. Per usual. - Coffee & Tea Near Me - Apple Valley, California

The customer service at this location was subpar. The barista got our order wrong in multiple ways. Asked for oatmilk in a drink for people that were lactose intolerant. Was given whole milk, made the ones who drank it have stomach aches. They also missed one drink that we ordered. The cashier did not repeat our order or ask any clarifying questions and when we were confused at the pick up counter, no one asked about what was wrong. read more

This location is the closest to me, but it is one of the worst locations in Apple Valley. Maybe even the high desert. I was a previous partner years ago, and their service and quality...total crap. The workers are extremely slow and tend to have horrible attitudes anytime you go. They close unexpectedly. Their drinks don't come out good. I've been served a cup of iced soy milk without espresso shot and still was question like i was stupid. I guess that's what happens when you focus on politics instead of making a good cup of coffee and focusing on customer service. They also charge for every little thing that isn't done at other locations read more

This store is always closed on the inside, with a super long line for the drive thru... making it very inconvenient for people like me who don't have 45 mins to wait in before work. read more

The line here is a pain but it's Starbucks so what else do you expect. It's a stop when heading down the hill and that's a bout it.

Not a Veteran friendly establishment! I am so disappointed with my visit at this location. On Vetrans Day, I walked in the storewith my buddy along with his kids and to my disbelief I was turned down for a courtesy cup of coffee as per the Manager's instructions they are not honoring our Veterans this year! Joseph Castro US Army, 1SG(Ret) read more

Makes the drinks so good but takes a ridiculously long time. The Starbucks on bear valley is so much faster if you're in a rush but this line is never short and the drive through usually takes about 15 minutes. The inside is very clean and nice but I wish they didn't take their sweet time at the drive through. The baristas stick their heads out the windows and chat like there's not 10 people behind the car getting their drink. read more

Love this location! Everyone is very friendly and my orders always come out correct. These are filler words because my review is too short and I have nothing to add. Nate was awesome! Very nice guy read more

Been coming here YEARS, we spend a lot of money here and other Starbucks. My friends and I on the patio Friday late after noon and there's homeless crack heads going in and out of the store, a homeless looking couple smoking pot and DEALING it from the patio 3 feet from us the entire time. The shift lead "Joanna" (?) with her faded blue hair went out for her break and as she came out STARED my friend down with an evil look for no reason and then she sat right next to the drive through and vaped. Went inside when she was done then came back out and RUDELY told my friend no vaping, he has to be 20 or 30 feet or whatever it was from the store. The sign says from patio as well, here is her vaping AFTER she started this NOT 20 FEET AWAY. Says something to harass the professional working paying people enjoying their time there that aren't bothering ANYONE but dosent have the balls to say anything to the crack heads or pot smoking drug dealers. Great Job Joanna... read more

Starbucks - the entrance of a starbucks coffee shop - Coffee & Tea Near Me - Apple Valley, California

Delicious coffee and pastries as usual. My husband pointed out how great the service is for a random Starbucks in the middle of nowhere and I totally agree. We went this morning on our way home from Big Bear and it was a fast and pleasant experience. read more

Silly us... we did a Mobil order and sent it to the wrong store!!!they were so nice and helpful! They made our drink very fast and they taste great! read more

See all

For some reason this Starbucks always closes early. It's annoying because they don't update the hours they work. It's 6pm and they're closed on a Monday? Websites says they should be open until 10pm. read more

Love the baristas at this Starbucks! They are always cheerful and friendly. They may not always have what I want but they ALWAYS make my drink perfect and it's not any easy drink. read more

Have been feeling cheated by Starbucks the last few visits now. I didn't know hot coffee was only to be filled half way to the rim of the cup. The last two hot coffees I received have been only half full which is disappointing because I have spent over $5 for both of those drinks... read more

The slowest and rudest staff at any Starbucks I have gone through and I go through hundreds of Starbucks. One time I had a glitch with my rewards card and it did deduct it from my card but the witch at the window claimed it didn't and she needed to recharge my card at which point I absolutely refused showed her that it did deduct the amount of my card and ever since whenever I go through and she is at the window she is a total witch every time. Plus the drinks are never well prepared they don't know how to properly do a quad caramel macchiato read more

Tooli , Ashley Ferg , Ryan, Aubrey , Dominic , Erin, Kevin . Awesome awesome Crew!! Excellent customer service!! By far ! , Clean Facilities Clean location Super friendly staff , extremely welcoming ! Definitely coming back to this location! read more

Starbucks - Coffee & Tea Near Me - Apple Valley, California

Wow what an amazing Starbucks, just one in and got a great cuppa coffee she even put cream in it for me. And didn't overfill it till it's spilling out, that's kind of amazing since most overfill. Pleasant staff that was very very attentive, you can't ask for anything more read more

Starbucks - Coffee & Tea Near Me - Apple Valley, California