I like when I come for my appointment I don't have to wait to be seated ....the quality is on point

Always friendly and welcoming. ;-) I appreciate the care they give me. She did a beautiful job on my mult-colored chrome nails! Ready for Spring! ;-) read more

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I've been going to Mimi at Star Nails for well over 10 years! All of the technicians are friendly and provide excellent service. They do WONDERFUL pedicures. I appreciate that they are easy to reach and very accommodating with my schedule and they always honor appointment times. When I arrive for my appt they are already ready for me - it's not as if I am just another walk in and I am asked to wait a long time, like other salons often do. They are also very quick. Plus they have a huge selection of polishes, are current on all the latest trends and techniques, and they always have fun design ideas so I can try cute new things. The best part is that they do QUALITY work, so my nails always last 4-5 weeks at minimum... which I know is not ideal, but my work schedule means I travel a lot and it's hard to get back in, time wise. It's AMAZING and so helpful for my budget, that they last so long. This is a lovely, family owned local business that I am so happy to support! I would recommend them without hesitation to anyone! read more

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Went in two weeks ago to get acrylic nails removed. They just ripped them off. Never have I had my nails ripped off like that, I was in utter shock. I asked while she was ripping them off "you guys actually charge money for this?? I could have ripped them off myself, you're supposed to soak them in acetone!" I'm writing this review because two weeks later they are very sore and I'm unable to pressure on my finger tips. Very upset is an understatement. read more

My wife and I are regular customers and enjoy going there for mani/pedi. Friendly ladies and great service.

Mimi does manage acrylic nails every two weeks. She does exactly what I want, her work impeccable. She is quick but I never feel like she is rushing me. read more

Dropped in for a pedicure yesterday (the 3rd) knowing it was the day before a holiday, and they got my husband and I in quickly and did a great job with our pedicures. Will definitely be going back. Thank you for a great job. read more

Lovely caring crew who take good care of you. They check in with you during their care of you and listen to what your needs are. They all do a great job! read more

They got us in super quick when we called for an appointment! I got a gel pedicure and the woman was so nice! We talked about Labubus and she overall had a good vibe. Would definitely come back again!! read more

Star Salon and Spa - Gel Pedicure - Nail Salons Near Me - Cotati, California

I've come here before and live my nails so I came back but was disappointed. my nails are not painted close to the cuticle at all, it was rushed and sloppy and nails were filed too short after requesting to keep the length. the polish came out bumpy and sloppy on the edges. read more

Star Salon and Spa - nails - Nail Salons Near Me - Cotati, California

They need to improve their customer service. The last time I went, they started working on my nail (I only had to fix ONE broken acrylic) and halfway through getting it done, Mimi walked away and took a 10min break. I was sitting down for 10min with a nail that only needed nail polish. I even went to find the nail polish bottle myself. I was SO close to doing it myself so I decided it would be the last time I ever visit. My nails were constantly breaking when I got them done here as well so you can't say I didn't give them several chances. read more

I really appreciate all the people who work here and especially Minh, the owner. She is hardworking, dedicated and always does a great job with my waxing and manicures. Her mother works here as well. Everyone is very pleasant and seem to really enjoy what they do. The massage chairs are awesome and Minh has put a great deal of effort into seasonally decorating her space. I love the Buddhist altar and personal touches she has added. I see that children are welcome and the environment is welcoming and can be family oriented if you would like to bring in a younger person to get their toes or nails done. The location is conveniently located in the Oliver's shopping center in Cotati. read more

I have been struggling to find a good nail salon around here. I used to like this place but a friend and I came here and her nails were so bad she had to get them fixed the next day, and mine have completely chipped and peeled after less than a week post manicure. Won't be going back read more

Since my original review this salon moved (within the same plaza) and I've tried it again a couple times with success. The last time I went the nail tech was awesome. Incredibly steady hands, very quick and all my nails were perfectly shaped and even with each other. I highly recommend this salon! A complete 180 from my original experience 10 years ago! read more

Star Salon and Spa - Gel nails in dark blue with a hand-painted white tip. - Nail Salons Near Me - Cotati, California

Mimi and the others always do a great job with my nails and pedicure *HIGHLY RECOMMENDED* read more

Star Salon and Spa - Acrylic Nail Tips Set (20) - Nail Salons Near Me - Cotati, California

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I moved back to Sonoma County after being in San Jose for 4 years and was so nervous to try a new nail salon. I had the most fabulous nail tech who I simply adored in SJ. I called Mimi and was thrilled to hear that they offer Gel X. Came in today for a full set and a pedi and they exceeded my every expectation. The nails are immaculate and my pedi was superb and all I can say is these women know how to shape a nail. I will go nowhere else but to Mimi and her incredibly kind team. The vibe in there is so warm and welcoming and they keep the salon incredibly clean and organized. I am someone who is insanely picky about who I see for my nails. I'm shocked that they don't have five stars all the way. If I could give 10 I would. read more

Star Salon and Spa - New set of daggers - Nail Salons Near Me - Cotati, California

Been here 2 times with appointment and still Had to wait 30 to an hour before anyone started. One time asked for 2pm and they said 1:30pm I said ok and still waiting till 2/15pm before anyone started on me. While there several others had appt left. read more

Love MeMe and Mia, they do beautiful work. The others are fabulous too, and the pedicure are amazing!

I've been going to them for at least 17 years and I love them and yes, I would recommend them and tell everybody to go there cause they do an amazing job every time on read more

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Nice and clean salon. The staff was very friendly and made me feel welcomed. They were also using sanitary methods for my pedicure which I highly appreciate. I will be coming back! read more

I was recommended by a loyal customer but the service I received was not very good. I was looking forward to a handmade design by the top nail tech and was given a sticker on my nails. read more

I have been coming here as a loyal customer for over a year. I usually get gel pedicure but have asked them time and time again not to file my toenails (on the top). They use an electric filer to take the nail polish off! They're not supposed to do that. They have reassured me the last few times that they know how to deal with thin nails, yet they keep filing them. Well today, I lost one of my nails which just lifted off! I should have listened to my gut but I trusted that they had the education and experience and that I was just paranoid! I won't be going back! read more

Amazing service and really got to relax and enjoy my self I'll be coming here from now on read more

Star Salon and Spa - Nail Salons Near Me - Cotati, California

I can't recommend this nail salon. I tried them 2x and they're greedy with their prices and cheap with their services. No thanks... $80+ for a basic mani pedi that doesn't last. And you get to hear them talking (prob about you) in Vietnamese the entire hour. No thanks I'll take my business elsewhere where I'm valued and happy to pay premium for a premium service. read more

I have lived in the area for a long time and have never been here before. I'm so glad we finally came and got our nails done. The staff was so kind and accommodating, they were sweet and funny and I got one of the best foot and calf massages I have ever had from a nail salon. First time getting dip powder and I will never get gel again. The owner did my nail dip and was incredible, she took such great care of me. Not sure why they don't have better reviews, I can't wait to come back! read more

Star Salon and Spa - Dip powder - Nail Salons Near Me - Cotati, California

Best nails salon in Sonoma county! Everyone is so kind and easy to talk to. They make you feel very welcomed. Also , their skills and nail art is amazing. Took my mom for first time here and she loves it .! 10/10 recommended to everyone in the area. We got acrylic nails and jelly deluxe pedicure. read more

Star Salon and Spa - Nails art amazing - Nail Salons Near Me - Cotati, California

I like pedicures from here. But Rosie has very messy work & I dont think I'll be coming back after my last visit. Theres no attention to detail or anything, i have different shaped and sized nails. She'll leave color everywhere, toes and hands. I even pointed it out twice last time & she let me leave with color all over! I had to remove myself The edges aren't even neat & she said it was because my nails are short. Even though the last time, with even shorter natural nails, the other tech had no problem making them look nice & neat. I just wont come back anymore. read more

I had a wonderful young lady, that made me feel so great. She had a great smile and was happy to help me with a beautiful pedicure.

I love these guys so much. They're so nice. They always do such a nice job on my nails and toes. Alan is my go to tech, he is so funny and nice. He's always honest with me when it comes to what will look good and some of my odd requests. It's a really nice and relaxing atmosphere. I also love the jelly pedicure. I come back every two weeks for a fill, and I'll add a pedicure every month or so. read more

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My friend and I came in to get gel manicures and pedicures, Rosie and Lisa took care of us and they did such a good job! We both love how our nails came out and they were so friendly and thorough with their work. Definitely going to return and I am so happy with the money I spent! read more

Star Salon and Spa - Nail Salons Near Me - Cotati, California

I had my nails done here, and I was charged $60.00 for gel, and $20.00 for 4 butterflies! I showed them a picture of what I wanted, one of their own pictures off the website, they didn't even come close! 2 days after one of nails came off! 4 days later another one came off, then 10 days later 2 more came off. My nails don't usually come off until 3-4 weeks. I would not recommend this salon. read more

They have an excellent work ethics and very professional in dealings with their customers.The outcome of their work are really great. Loan did my manicure and pedicure and I'm way satisfied with it .That's why I keep coming every month to this salon . All the employees are friendly , welcoming and they make sure that you're comfortable and relax with them. read more

Bi is the best girl, a lovely girl. Absolutely Love ! been going to her and talent she has and the whole experience is awesome! highly recommend. read more

Star Salon and Spa - best pedicure ever. - Nail Salons Near Me - Cotati, California

I used to come here all the time, because it was my favorite, reasonably priced nail salon that delivered good quality service. However, after this last experience, I will never be back, and I will never send anyone there ever again. First; I paid twice what they normally charge me for a gel mani and pedi. 12 hours into having my 90.00 service, two of my nails chipped. I was unhappy with the service as the chair they sat me in was broken, and they refused to believe me. They did not move me to another chair. They just told me to wait and see if it worked in 40 minutes "once the cycle timed out". The woman doing my mani was really unhappy about the length of my nails. She complained bitterly about it, called my nails "a disgrace" and made me feel bad because my nails were too short for a French manicure by her standards. If she wasn't up for the job, she should have passed me onto someone who could do it. I would have happily waited. I know my nails are short. I'm a full time mom and I work with my hands. This has never been an issue before. Her constant complaints throughout my service ruined my experience. Then when I left, they overcharged me, and asked if I had ever been there before. I was insulted, because I've had several conversations with the owner about our kids and she said she didn't recognize me. This is the only place I've gone to for my nails for the past 6 years. I've sent dozens of people here. I was again, insulted. I got on a plane the next day to Europe, and was fuming because 12 hours in, two nails were chipped and I couldn't get them fixed. Go elsewhere. Their quality, customer service and service has gone downhill. read more

Star Salon and Spa - Less than 12 hours after my overpriced, shoddy manicure- and two nails chipped. - Nail Salons Near Me - Cotati, California

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lady did a horrible job. I went in for a pedicure and not only did she cut me multiple times but I had told her not to cut my nails and she literally cut half my nail and left nail polish all over my skin. Also kept pressuring me to get a manicure after I had told her multiple times I didn't want one. read more

The lady was nice who did my gel nails but it's been a week and half and it looks like it's ready to start peeling off, especially at the top by my cuticle. When I run my fingers through my hair it gets stuck cause the gel is slightly lifted. Also she didn't massage my hands or feet, maybe that's not part of the basic package? Wouldn't go back :/ read more

Since day one, I've been unimpressed with this salon, but they are close to my house so I continue to try to give them second, third, fourth chances. The first three times I did not get exactly what I had asked for but when it is hard to communicate you just kind of walk out when the job is done. Made an appointment only to sit there while there was clearly not enough people to do the services. It would appear that they just sat down to walk-ins, right at the time of our appointment only to try to push us back as far as possible with no communication as to what was going on. Not a single person said it's gonna be this much longer, or this is why this is taking that long, or we are working on getting you seated. None. I found the experience completely unprofessional with a complete lack of respect for the customers time. When you make an appointment, that is when services is supposed to start not when they finish up with the people they just accepted right in front of you so they could make a couple extra bucks. read more

I had a great gel manicure at this salon! staff was both friendly and professional. salon was clean. when there was an issue with the polish I chose, they were willing to work with me on a different selection. they added the polish at no additional charge. my nails look good! price was very affordable--much less than I usually pay at nail salons in Sonoma County. the place I used to go for years was overcharging me and the owner was becoming very rude. I'm happy to have found Star Salon and plan to return for my next mani & pedi. read more

Excellent service. Friendly Mimi always greets people, and gets you in as soon as she can. I have been coming here for 5 years and love the pedicures I always get. Great location next to Oliver's in Cotati. You can call for an appointment or just walk in. Highly recommend! Great manicures, too! read more

Cute salon, clean, modern with good facilities. service was decent. Quality was good. The staff were very sweet and attentive