1. STAR Physical Therapy

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Nashville, TN

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STAR Physical Therapy

5.0 (1 review)
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3 months ago

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CareNow

CareNow

3.1(55 reviews)
2.7 mi

Came here with my wife when she was sick after going to the Little Clinic in Kroger, which had a 2…read morehour wait. Walked in at 10:05am, and only 1 other person was in the lobby waiting. Receptionist wasn't necessarily over the top friendly, but she was nowhere near as rude as the other reviews have stated (unless, that is, it's a different receptionist). Had to fill out a new patient form since we've never been here which took about 8 minutes. After filling out the paperwork and then checking out insurance, we still had to pay a $75 co-pay BEFORE seeing the doctor, which is actually pretty standard for a lot of these walk in clinics. After turning paperwork in, we were called back in only 4 minutes. A nurse was with us right away to get my wife's symptoms and all the other information they needed. She left the room after about 10 minutes, and the doctor joined us just 2 minutes later. Both the nurse and doctor were extremely friendly and professional, and the doctor had us out of the room with an antibiotic prescribed in 7 minutes. Overall, from check-in to leaving, we were here for 33 minutes. Pretty amazing timing for a walk in clinic. The facility is super clean and accommodating, and they have wifi in the waiting room if you want to use it while waiting. Everybody has different experiences while going places, but this is one that baffled me compared to the other reviews on here. Everyone else has painted this place out to be absolutely horrible, and it's actually the best, quickest walk in clinic we've ever been too. I hope others in the future have the same experience we had!

I came to this location because my usual location (Urgent Team-Donelson) was already closed. My son…read morehad been experiencing pain when swallowing and had a stubborn fever since the night before. When I arrived, the front desk attendant was clearly ready to clock out and was rude -- short answers, disinterested in being helpful, and had an attitude. I didn't catch her name, but she has glasses, a few freckles, a few tattoos on her arms, and long brown hair. I asked if they had any walk-in appointments available and she said yes (begrudgingly). As she asked for my insurance information, she was irritated and short the entire time. I started by explaining that our family recently joined my husband's insurance plan and I wasn't sure if it was active yet, so I was planning to pay out-of-pocket. She proceeded to take the insurance information anyway, and whenever there was a minor "oh, let me correct that," her irritation increased. Eventually, she said my new insurance (Blue Cross Blue Shield) was showing as "ineligible." I asked, "Is this out-of-network?" and she said, "No, we're in network, it's just saying ineligible..." And that was it. By that point, I didn't want my child going in to see any provider there out of concern that they too would be rude, unwelcoming, and irritated. I didn't even bother revisiting the "pay out-of-pocket" tidbit -- and neither did she because, well... she was ready to clock out apparently. As expected, going to a different location really does make a difference, and I won't be returning here. Not even if my other spot is closed. I'd rather try a new location than come back here. Two things going forward: 1. When people are in pain, how you behave and welcome them has an impact -- especially children. 2. Don't accept walk-ins after a certain time if you don't welcome them or want them there, especially if it means you'll be upset about it. That doesn't even make sense.

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Results Physiotherapy Hermitage, Tennessee - South

Results Physiotherapy Hermitage, Tennessee - South

4.4(5 reviews)
1.8 mi

I did not have a favorable experience. My initial evaluation visit was good I liked the therapist…read moreand the plan. When I arrived for my second visit I was treated by a Physical Therapy Assistant. He had me do a number of exercises that were new to me. As soon as I left I started getting terrible neck pain I never had neck pain before! The pain was terrible for an entire week. When I looked at the schedule I was very surprised to see that the 12 visits that were scheduled for me had me seeing 4 different clinicians. I wish that I had noticed that on day 1. I cancelled the rest of my appointments citing the terrible pain and not feeling comfortable with 4 different clinicians.

Results physiotherapy is the place to go when you are suffering from joint pain. My doctor referred…read moreme there because I was experiencing severe shoulder pain. My Therapist Nic is one of the most caring and professional person and physical therapy. His hands on treatment and range of motion treatments are so effective. Nic is very attentive to all his patients, making sure we are doing them correctly. I am so please with the care that I received from Nic. He got me better and stronger in only few weeks. YES!!! I recommend everyone who are experiencing aching joints and poor range of motion to go and see Nic at RESULTS PHYSIOTHERAPY ON CENTRAL PIKE IN HERMITAGE. YOU WILL NOT REGRET IT!!! Thank you Nic for working so hard to restoring me back to good health. May God bless all your endeavors.

STAR Physical Therapy - physicaltherapy - Updated October 2026

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