Jathan Griffiths is a wonderful therapist he has it all listens, caring knows what he is doing I…read morecouldn't leave a better review outstanding

I strained my shoulder/neck at the gym pretty bad last week. For example, it was even hard to turn…read moremy neck fully while I was driving to check before merging lanes. It was uncomfortable to sleep with my head turned to the left side. I went to see KC at Benchmark Physical Therapy, East Nashville and she really helped! Through some alternative type of acupuncture she did, my muscle was able to relax. After about the first 24 hours of minor soreness, It's felt better since. I would definitely recommend Benchmark Physical Therapy, East!

From the surgery to repair my meniscus to the f/u PT, the care was excellent. Dr Moore and staff…read moreand downstairs PT with Andrew and staff were very profession and friendly. Highly recommend!

What a great group of people! They all work hard and are concerned about everyone they help. They…read morework around my schedule and very helpful. I highly recommended Elite for all injuries. So glad I found them!

Anyone in need of personalized care will find that at Urban. From the office staff--who remember…read moreyour name after the first visit--to the calming atmosphere and the compassionate, hands-on treatment of the therapist, this couldn't have been a better experience for me on a months-long journey to hip recovery. A special shout-out to Meghan Grammer whose patience, insight, and excellent communication got me through a very rough time. This is a busy place, but I always felt as if I had her complete focus. I had the sense that every patient there felt the same way.

All the staff are excellent. They are great and have followed me through rehab for a broken leg,…read morethen knee replacement, and most recently just getting strength back after a bad bout of pneumonia. The office staff are both friendly and responsive.

Extremely disappointed with this practice and, more than anything, deeply disappointed by how the…read morefinancial side of my treatment was handled. I was completely upfront from the beginning that cost was a significant financial restraint for me. I asked multiple times about my insurance coverage, patient responsibility, and what I should expect to pay because I wanted to make an informed decision and make sure I could afford treatment. I could not have been clearer about my concerns. I paid $65 at every visit, genuinely believing I was staying current with what I owed. Then, after my treatment ended, I received a bill for over $600. At no point did I understand that I was accumulating a balance of that size. If I had known I was ultimately paying hundreds of dollars per visit, I absolutely would not have continued treatment. And honestly, the care itself does not justify that cost. The therapist was treating multiple patients at the same time, and I did not receive individual attention for the entirety of every appointment. Maybe that level of care is worth it to someone with a larger healthcare budget, but this was not worth anywhere near $400 per visit to me. What makes this particularly frustrating is that I did exactly what patients are told to do: I asked questions. I communicated my financial limitations. I tried to understand my responsibility. I paid at every visit. And I still ended up blindsided by a bill for more than $600 when treatment was over. This is exactly why young people are afraid to seek medical care. People should not have to choose between getting treatment and potentially being financially blindsided afterward. If someone repeatedly asks you what their care is going to cost because they are worried about affordability, that person deserves clear and honest information. I left this experience feeling deceived, taken advantage of, and completely distrustful of this practice. A healthcare provider should not leave a patient thinking they are responsibly managing their balance, only to reveal a substantial bill after treatment is finished. I would strongly encourage anyone considering treatment here to get every detail of their financial responsibility in writing beforehand. Do not assume that what you are paying at each visit is keeping you current, and do not make the mistake I made of trusting that the billing process has been clearly explained.

Staff was wonderful! They were gentle when they needed to be, encouraging along the way, and had a…read moregreat deal of patience with clients. They remained professional even when they were joking with folks. They were very thorough and demonstrated a genuine kindness to all that came in the front door. Susan E.

I would not recommend this physical therapy office based on my experience…read more I had an initial evaluation scheduled weeks in advance and made significant efforts to ensure I could attend. In fact, I chose not to travel out of town that weekend specifically because I did not want to miss this appointment. I also completed all intake forms and paperwork online ahead of time to make the process as smooth as possible. Unfortunately, there was a major accident on the highway during my 40-minute drive to the office. As soon as I realized I would be delayed, I called the office twice, but no one answered. I left a voicemail explaining the situation and letting them know I was still on my way. I finally received a callback when I was only two minutes away from the office. I informed the front desk that I was pulling into the parking lot. When I arrived, approximately 20 minutes into my one-hour appointment, I was told that my therapist, Grant Mullins, would not be able to see me because an entire hour was required for the initial assessment. What made this especially frustrating was the complete lack of flexibility, empathy, or effort to find a solution. Grant was present and watched the conversation taking place at the front desk from one of the treatment stations, yet never approached me to discuss the situation personally. There were no patients with him at the time, as the appointment slot had been reserved for me. Rather than attempting a shortened evaluation, discussing next steps, or even acknowledging the inconvenience, I was simply turned away after driving 40 minutes to get there. I understand that schedules matter and that policies exist. However, exceptional patient care requires communication, professionalism, and basic courtesy. After making every reasonable effort to notify the office of my delay, completing all paperwork in advance, and arriving ready for my appointment, I expected far better treatment. Instead, I left feeling ignored, disrespected, and as though my time had no value. I don't know if race has anything to do with it, but it's an all white office in Tennessee, and I am black. Based on this experience, I cannot recommend this practice and will be seeking care elsewhere.

I needed PT after a surprise diagnosis and unplanned surgery which, combined with weeks of…read moremandatory rest, had me feeling twice my middle-age. I could barely even hold my 3-year-old daughter! I chose Beyond simply because it's close to my office, and I'm so glad I did. Javier and his entire staff (shout out to Concilia, Romany, and Grant!) prioritized deep understanding of my condition and goals, and tailored the perfect plan to guide my recovery. Combining patient, focused visits and a detailed home exercise regimen, they kept me both challenged and encouraged. And it worked! I'm once again lifting and tossing my baby girl with ease, and overall feeling better than I have in years. My course of treatment at Beyond PT was an incredible experience--feeling less pain and greater strength every single day. I wish I could just keep going, but, you know, economics. Yet as I leave, not only have I accomplished my rehabilitation goals, but I have a toolbox of stretches and exercises that will keep me feeling better and stranger as long as I choose to keep using them. I highly recommend Beyond Physical Therapy at Berry Farms!

Dr. Garg was straightforward and honest. He also was able fit me in for a consultation and MRI on…read moremy right knee in one day. I eventually discovered that my ACL was torn and MCL was partially torn. We talked through surgery and physical therapy options and I had clear next steps and an appointment with a surgeon within two days of contacting Dr. Garg's office. I recommend Dr. Garg to anyone looking for someone solid.

After three months of experiencing pain in my wrist and visiting another orthopedic doctor, I…read morefinally went to Dr. Garg and was pleasantly surprised by the doctor's professionalism and courtesy. A treatment plan was very clearly explained to me and was very accommodating. For the course of my PT, the doctor has been in constant communication with my PT specialist outside of this clinic. Although it was not easy to schedule an appointment with Dr. Garg, but I can definitely recommend him as the best sport medicine physician.

Excellence in healthcare and orthopedic surgery is only the beginning. The absolute best in…read morebedside manner and provision of education so I can assure the best outcome after my procedures.

Dr. Garside performed total knee replacements on both of my knees. I am now pain free and able to…read moredo everything I could before I developed arthritis in my knees. Both his staff and the hospital staff were very professional and friendly. Both procedures went very smoothly. Pain management was excellent. I experienced very little pain or discomfort.

I fell and broke my collarbone last week. I had an appointment with Dr Arthur on Monday and he did…read moresurgery on Tuesday. The care I received from the doctor part and the surgery center was amazing. I've never seen such a group of competent, compassionate and capable medical group. Even the lady at the volunteer desk offered to help me when I expressed a need to go to the restroom since my arm was in a sling. She reflected the culture of the entire staff. I have never felt more cared for than at this medical facility. The facility is only a few years old and very clean. If you are in need of any type of care done at this facility, I highly recommend them.

He took care of me. He was nice and thorough. Couldn't ask for better care. His support staff were…read moregreat as well