Im honestly appalled I even have to leave a negative review because I've always had a good experience at this place but the service has gone down. It's not everybody be but I've had multiple issues with... if he's not cutting up my fingers, he's jerking my hand and feet around. He got mad the last time because HIS hand messed up the polish. He literally stormed off and went to go smoke. When I checking me out after he suggested the amount I tip him. Today he removed my nails, and did my pedicure. Again he hurt my fingers, he took my hand from the soak bowl and preceded to use his finger nail tips to pry off my nail. I explained I wanted to soak but he just kept popping them off.Long my usual favorite was not in so he had to do my feet as well. He started by asking where I had gotten my pedicure done before. I told him here, why? He just said "hmm" He later stopped in the middle of my pedicure to say " im tired can you hold your feet up" My issue was he was painting them, since when do you hold both feet up while they polish? Ince done painting he put my feet in wax and went to smoke outside. 20minutes later he came back. When checking me out he AGAIN suggested a tip amount smh. I spend atleast $110 every time I get serviced and I should not have to deal with the tech begging for more when he's provided sub par service. I'm not sure I'll come back if it's not Long I would say go somewhere else!!! read more