We thought we would try Star Nails one more time. First of all, walk in's are welcome. However, they are also taken care of first, even if arriving only 5 minutes before the one with an appointment arrives. Overall rude treatment was a problem. I was even "hung up on" when calling to see if it was ok to schedule a time to have gel polish removed. Not listening to what we're saying is also a problem. They also yell back and forth to each other in their native language, obviously angry at one of us. Rough treatment to the point of my friend needing to say, " You don't have to be mean to me." Maybe it was just a bad day, we all have them, however, we are done. read more