If I could give them no stars, I would. Went in for manicure.....got talked into getting some powder on my nails but the shorter nails she put fake nails on. Nails with fake nails are so much thicker They are not even and she didnt trim cuticals.....ugh. read more

Star Nails & Spa - Horrible service....as I was talking to my friend, they were talking over us. Louder and louder - Nail Salons Near Me - Raynham, Massachusetts

I have been going to this salon for a few months now. I have had a few different people and left very happy. My last 2 fills were done by Song who is absolutely amazing he takes the time to give me the perfect shape I won't see anyone else now but him :) I have never gotten so many compliments on my nails before he did them. And I love that this place has so many services to offer. besides nails they can take care of all skin care needs as well. I even booked for eyelashes extensions in 2 week when I get my next fill. read more

Star Nails & Spa - Nail Salons Near Me - Raynham, Massachusetts

Horrible ! First of all the lady doing my pedicure nearly ripped my foot off she was so rough. Then I asked for gel mani. I told the male owner that I had acrylic over one my own nails that I wanted taken off . He translated this to another woman who cut my entire nail off! I kept telling her that she was cutting my nail off and pulled my hand away. No apology , they just sent yet a third woman over to finish. Then to add insult to injury , they charged me 2 dollars for the nail they cut off !!! Needless to say , no tip and will not be going back . Also, none of the Speak or understand English So it's very hard to communicate . read more

The main technician, who I assume to be a female owner, is rude, unfriendly, and has zero concern for customer service. Will not return.

I have gone here for a mani/pedi for over 2 years. Everyone has always been very friendly and respectful. They address their regular customers by name, and will occasionally throw me an extra service to thank me for loyal patronage. They always have done a great job and are very reasonably priced. Everything is clean and well organized. I highly recommend them to all my friends and everyone else! read more

my pet peeve with any manicure place is being rude to your customer, by speaking A foreign language when you know your customer does not speak that language while working with them. The full-time I was getting my manicure, The manicurist gave me an attitude like I was wasting her time, and couldn't wait to get me out the door ---- I don't think these people realize that their customers can leave a tip. I left one, to be respectful but not a big one that I could've read more

I did not appreciate the service I received upon entering the establishment. I requested A simple lip and brow wax. She immediately went for the wax without even letting me explain what I wanted to focus on (I'm in the process of growing my eyebrows out to even then out), the woman had a careless demeanor about her, and appeared to, for lack of a better word, give a shit less about what I wanted .... Needless to say I won't be returning. read more

Disgusted to have my friend share her horrible experience at this place. How dare these rude people comment on her WEIGHT???! I'm going to your establishment to feel beautiful- not be told that "you heavy" or "you hungry? Going to eat". Really???! Get some tact. I will make sure I spread the word on your unprofessional and down right RUDE establishment. read more

Went there for a gel manicure, pedi and eyebrow wax. They show you a card with your options for a pedi. I took the next one up b/c it came with a stone massage..NOT! They rub a warm rock on your leg... ONCE! That is not a massage! She never asked me how I wanted my nails shaped, didn't follow the shape they were and the gel manicure literally started peeling off less than 4 hours later. No eye contact from the technician. No words either - almost like she was mute but I know she wasn't b/c she spoke to her co-workers! AWFUL, AWFUL, AWFUL..... So bummed - can'tfind a good nail place around the area at all. read more

Worst manicure ever! I wish I had checked yelp before going here. I brought my niece with me to get manicures. We were ignored when we walked in (whole place was dead silent). When the owner finally acknowledged us and we picked our colors. The girl that did my niece's nails was fine. I ended up with the soup nazi of nail salons! She told me the color I picked was crap and it would chip in a day- and she wouldn't fix it when it chipped! Why offer crappy nail polish that chips in a day?! My nails are uneven, rough, and she didn't even paint my entire nail. A lady came in with 2 elementary school age kids while I was drying, and The nail nazi yelled at them and threw them out! She's scary!!!! DONT GO HERE! One star is generous for this place! read more

Amazing! New owners and staff! Completely renovated and have super great attitudes and good customer service! Would highly recommend.

This is the second time I went to this salon and believe me it is my last. First time the owners was so rude and I said never again, but I got a certificate and heard there was new owners so I figured I would try again. Well had a gel manicure and regular pedicure, which they kept pushing for me to do a more expensive one. The pedicure was $25 and they did nothing but put my feet in water scrub with the stone and put polish on them, my gel manicure started falling off the next day, she put gold sparkles on my nails that I didn't ask for she did it while I was talking to the woman next to me, not only does it look horrible but she CHARGED me for it.I would give them no stars if I could believe me.... I have money left on my certificate but will not be using it. read more

Not even worth a single star. Went for pedicure. Water was cold, when I asked for hot water to be added, the woman gave me crap. Told me it was hot enough and any hotter she would burn her hand. (Again, it was COLD). The man came over and changed the water to a much better temperature and the woman still had something to say. I told her she was not to do my pedicure. She then proceeded to storm off with my nail polish. When time for the tech to put on polish, he could not find it so just took the one of the 10 yr old next to me and said this is fine for you. Oh yes, I won't be back....ever. read more

Will not be back. The Male Owner did my gel nails this past weekend. He cut me and made me bleed while doing my cuticles and didn't even apologize. He just loaded me up with burning anticeptic and carried on. My nails look like I still need a fill, and he put too much on so when i had to peel it off my finger the gel got a "lip" on it, so I'm sure it will be lifting sooner then it should. Never going back. read more

I went here to get a liquid gel fill. After briefly waiting 15 minutes the owner had called me over and started working on my nails. I noticed right away as I sat down he never changed the paper towel from the previous customer due to a glob of gel and remains of someone else's nail on it. During the process the owner was very rough with my fingers pulling and twisting them making me have to move my body and not able to sit comfortably. At one point he was so rough the tool hit my cuticle and made me bleed as I pulled away in pain he pulled me back smacked my hand and told me to relax. I was aggravated but because of the time constraints I couldn't up and leave and find another establishment. I paid for my service he didn't even offer the change back and said have a nice day. Less then 12 hours later ALL TEN nails cracked from one side nail to other and two were chipped at tops. I had called asking for a reimbursement and the man over phone had told me to come in it would be no problem. I walked in with my 10 year old son and explained i was the person over the phone and showed them my nails. Three employees came over and looked at my nails. They spoke in their native language among each other and the woman employee said they weren't responsible it was my own fault. I had begged to differ and stated it was less then 12 hours and I would like to get my money back. She then grabbed me by my wrist pulling me towards a CUSTOMER to ask for an opinion. I then pulled my hand away telling her to not grab me like that. I stated how unprofessional that was and all I wanted was my money back, as I was promised over the phone. A young man working there said he was the only one that spoke English and the owner told him to tell me I wasn't getting my money back and to leave. As I walked out they thought it would be funny to shout "Have a nice day". For now on I will be checking Yelp for all my business needs cause it appears I wasn't the only one mistreated. read more

This is my second review of Star nails. The first time was a decent experience when an older gentleman did my nails. This time, apparently I was "allowed the privilege" of having my nails done by the older woman that has been mentioned here previously. She is a nasty, rude old woman. She burned my cuticles with the drill about 7 times , kept pulling my hands and speaking to me by waving her hand at me. There wasn't a Thank you when cashing out or tipping. I will NEVER be back here again. read more

This business has a new owner. Quality service, new staff and updated equipment. 100% better than it was.

I went here to get my nails done for prom and I was appalled at the treatment I received. Although my nails came out decent, I was insulted directly about my weight more then once and when a women fell walking in, the employees all laughed and made no moves to help her. I have been to many other salons who are cheaper, do an amazing job and treat their customers with respect and dignity. I do not reccomend Star Nails & Spa. read more

Was there on May 1, 2016. Worst pedicure ever. The woman couldn't get through fast enough. Paid $25 and when I asked why the massage was so quick (literally 35 seconds on each leg) I was told I had to pay more if I wanted more. RUDE RUDE RUDE PEOPLE! zERO CUSTOMER SERVICE SKILLS!! Everyone starting speaking in another language, language and mocking, and I knew it was about me. Will never return and you shouldn't either. Lots of other very good establishments around. Paid my bill and left without tipping. She didn't deserve one at all!! read more

This place does not even deserve the one star that I must put on this review. I live in the area and I have visited this place about 4 times and out of desperation rather then an actually desire to do business with this place. The first time I visited I only needed to fix a nail quickly which was fine. The other time was for eyebrows, which I did not like how they did it, but I just need to look human again. NEVER EVER get the eyelash extensions here. The day I got it down, I paid $75 and as soon as I opened the door to exit the salon, lashes were falling right off of my eyelids. I decided today to give this place ONE LAST CHANCE. I typically got to the nail shop down the street in which do AMAZING nails that last. However, it being a week day and snowing I did not want to deal with parking so I came to this horrible place. Can we say NOT FRIENDLY!? Not only this after picking my color and sitting down I asked two times for a cut down. I liked the length the woman named MICHELLE had. So I said " I like yours the length and shape". She looked at me for a good minute and said " mine are short". I said yes, I would like them short. MICHELLE got all offended as if I insulted her and very aggressively cut my nails down all the way to the skin which hers were not that short. I then stated I would like the acrylic to be a little thinner so that it looks natural. She mumbled something and said I needed a new set. This has nothing to do with filling the nail as I have done this for years upon years When she was complete which mind you there was no conversation, no interest no emotion the entire time I was getting my nails done. Pure silence. So finally it was time for my eyebrows. It has taken me at least 5 years to grow out my eyes brows nice and thick in which I only get them shaped up. Not only did she do this very rough and painfully she made my eyebrows so thin I look foolish!!! Then when I asked her if she was putting baby oil on my eyebrows she mumbled and I told her I was allergic and she proceeded! I was so upset I did not want anything to do with her again I paid, grabbed my things and walked out. NEVER EVER EVER GO TO THIS PLACE. read more

I will NEVER go back here again. I went on a Friday during work to get a gel manicure and I had the gentleman in the back. He didn't ask me if I wanted my nails cut down or which shape. He coughed and some spit went on my hand (disgusting). He literally did my nails in 15 minutes. I told him I have oily nails, so he could dry them out and he completely ignored me. Literally almost every single nail lifted this weekend, so I peeled them off and went back there today (Tuesday) 4 days after having them done to show them and the lady was completely rude and raising her voice at me-basically calling me a liar and saying there is nothing she could do because I didn't call. I even kept 2 nails to show her them. She said I should've called right away....I told her I don't live in Raynham I just work here and that is why I am here today because I want them fixed or my money back. After arguing with her for 10 minutes, she said she would fix my nails. I told her at this point I don't want her to after the hard time she just gave me. She told me there are no refunds and it says it on their pamphlet and gift certificate. Of course in between she was speaking her language to the other 2 workers. I explained to her he never told me this and I wouldn't see that considering I didn't get either of those things and regardless it is a gel manicure and should last about 2 weeks! I even showed her my bank statement to prove I was there because she kept saying "I don't know you!" Luckily, there was a woman in there with her child getting a pedicure and was sticking up for me telling her to stop raising her voice at me and to just refund me my money. She said she's just a worker and to come back in 2 hours when the owner is there. Once again I will waste more of my time to go there just to get my money back. read more