Repaired my tire for free even though I didn't purchase it there. Wonderful customer service. I…read moreknow where to go when I need new tires.

One day, my dashboard suddenly started flashing the brake warning light. I found this shop on Yelp…read morenear my job and gave them a call to see if they could take a look at my car. They checked my car, gave me a quote and provided feedback regarding what the car actually needs. I spoke to my brother and went to another repair shop where they priced it much higher. So the following few days I called back to bring in my car for service. Craig reassured me that the brakes were not issue but other issues would be the issue and make the car unsafe to drive. They were kind enough to lend me a loaner car for the weekend, and to my surprise, I got a call Friday evening that my car was ready for a pick up! The whole team was super friendly, it's a family owned business and it shows. They have me a clear itemized breakdown of everything that needed work, no pressure or upselling and were very accommodating throughout the process. Overall it was a smooth experience, and I look forward to coming back when needed!

Very fast service. Customer friendly touches such as offering bottled water when you arrive. They…read morealso don't push their services, if you don't need it yet, they let you know when its needed versus making the sale. Mechanics and management very friendly as well. I came on a very hot day and they let me stay in their office to stay cool while they worked on my car. As for value, it is a little on the high side but my car is older and has more miles so needs the synthetic oil.

I pulled into this take 5 like normal. Was handed a water bottle and treated with respect like…read morealways. I have been going to take 5's my whole life and usually they are pretty good. Today though, I pulled into the very left stall, next to the oil bins. The tech helping me out was a younger kid. I saw him filling up the oil jug he was going to use to fill my car with oil, but I noticed he was filling it with 0W-20 which my car does not take. I had to stop him and tell him my car takes 5W-30 and he said sorry and switched to the correct oil. Just a gentle reminder to anyone who sees this, always pay attention to your surroundings. I don't even want to go back now and I'm not even sure if this had happened in the past. At the end of the day oil is oil, but if oil changes are the ONE THING y'all do best, I'd better get the right oil put in my car.

I have emailed as requested in your response. It's been a week and I have yet to hear back. Can the…read moreowner please contact me. I emailed again with my phone number. This issue has yet to be resolved. As I've stated, I had no oil leaking issues before I went to Jiffy Lube. I've been back three times. This is not right. $100 for an oil change and now I've got leaking oil that was not an issue prior to this.

Not sure why jiffy lubes have a problem with my car, all they have to do is bolt the under cover…read morewhen they are done with an oil change. This is the second and last jiffy lube I will ever go to they don't deserve 1 star

This place is awesome! They're also cheaper than anyone in the area…read more Took them all of 20 minutes to do my oil change. I'll be coming back for more work soon. They even signed me up to get a $5 rebate. So my oil change ended up only costing me $20.

I was a longtime customer of MasterLube and had been going there for years, but after my last few…read moreoil changes, I have decided to take my business elsewhere. The prices for a routine oil change have increased significantly. My last oil change cost $80 for a small Honda Civic which I found excessive for a basic oil change. What really tipped the scale, however, was something much more concerning. A part/cover was removed from underneath my vehicle without my knowledge or permission. I was never asked for authorization, nor was I informed that anything was going to be removed from my car. When I noticed the part was missing, I went back to ask why it had been removed. I was simply told that the cover was "just hanging off" and that I "didn't really need it," so they took it off. There was no explanation as to why they felt they had the right to remove it, and no apology for doing so without my consent. As a vehicle owner, I expect to be informed and given the opportunity to approve anything beyond the service I specifically requested. Removing a part from someone's vehicle without permission is not acceptable customer service. After being a loyal customer for years, I am extremely disappointed. The combination of the excessive price and, more importantly, altering my vehicle without my permission has completely changed my opinion of this business. I would no longer recommend MasterLube.

They are by far friendly,honest and great mechanics and people. If you are looking for a good…read moreplace to get your car checked out or worked on look no further. Glad I found them and you will have a loyal customer for many years to come. Thanks for all the work and for getting me ready for this upcoming winter.

Honest service and they never tried to sell you anything. Is the best price and best quality…read moreparts. Most noteworthy is they treat women equal to man period. Full respect!!

I had a weekend trip to Peoria, IL (6 hours round) and had the battery light activate on the way…read morehome; I made the call to Roselle Car Care, now Firestone. I dropped off at 10 am the next morning. I explained to Anthony that my 2005 300c was idling somewhat rough and was starting to hear a "whistling" sound with acceleration. Plus, the battery light and few other issues. Well, not good news. After an inspection and code analysis Anthony explained it completely and on a level I understood. Consequently a new alternator, serpentine belt, Napa 75 month battery and an EGR valve was needed. The work was completed by 4 PM and while it always hurts to pay out money for your car, it's a necessary evil. The discounts that Anthony applied were greatly appreciated. I can only imagine what Chrysler would have charged me. I have not posted a review lately but felt compelled to review here. I trust this auto repair as they are fair and professional. They want your return business and treat you with that in mind. I am a repeat customer.

Stay Away! I thought twice today about updating my review. It's all about quality. This is exactly…read morewhy, I myself read reviews and leave reviews. I'd like to know that the establishments, especially the "mom and pop" places I invest my time and hard and money into, are quality. Well this place needs major quality control. Especially in its customer service and sales. #mortified I no longer live in the area but gladly can tell you that you are better off going to GoodYear Suburban Auto (off Lake Street a few blocks away). Or Route 64 Auto in Villa Park. Hell Even a jiffy lube isn't too far from this terrible shop. Unbelievable. I've never had a shop employee text me to bring work into their shop, more than once, that should of been my first red flag. Why are they so desperate for work? I had work done March 2019, about 1 year ago, in that year I have had the same initial repair corrected due once by them (under warranty) due to low quality parts used. Not to mention after I had them take care of the repairs, I had a different shop quote me significantly less. You can presume how frustrating it was to find out "Anthonys great prices and discounts", were a farce. That's what you get for not doing your research first... Now this is the 3'rd time the same problem is acting up. I called March 12, pre warranty expiration and bringing the car back to *this* shop, is not an option for many reasons. The "customer service" aka Anthony could value from investing into 'communications' classes. Me Being under pressure with needing my car fixed soon it's stressful, customer service position, we deal with clients on a spectrum of emotions. I get that... I've been on both ends. As customer sales/service, you've got to have tact and be composed. I couldn't believe I had to mediate the call and remind him, I'm the customer and he is customer service ...that he should be finding a way to keep business... not argue with the customer. Also, he should not be in a mechanic shop. At all. Not even a car sales man. This job just doesn't fit him at all. I had once called post the initial repair asking which wheel bearing had been fixed, to which he told me it was "non-specific". Another red flag. Go anywhere else. I'm fed up with the low quality part with over priced costs, expensive, on top of the excruciatingly bad customer service.

These guys are top notch. This is my 2nd visit and the friendly professional staff is consistent…read moreand on brand. The uniforms are cool and they work very efficiently. All my records are in the system. The printouts are crisp, clean, and easy to understand. I highly recommend Valvoline on Wise Rd. See my man, Luigi!

Tony was great! got my car quick and easy, no hassle, staff was very friendly and helpful and more…read morethen willing to do multiple test drives and look at to the vehicles highly recommend

Hated leaving my super trustworthy mechanic/body shop in Oak Park (Danny at Suburban Auto) but Car…read moreDoctor Jr has definitely taken their place. Over the last four and a half years I've brought in four different cars including family members cars and all have been handled with premium care. Jeff and Jim have always been overly communicative, never do any work that they don't talk to you and get your approval first, and their team does great work. The pricing is very fair. They will even give a new car a full inspection and give you honest feedback. We had a family member buy a car from Carvana that had some issues that were covered under warranty. CD Jr dealt with the third party completely and updated us every step of the way. If you want your car worked on by honest mechanics who won't talk down to you (a complaint my wife certainly and justifiably has) and treat you with respect, go to Jeff and the gang.

I have a Honda Odyssey and the middle jump seat was missing the anchor where the seat belt attaches…read moreto the seat. Car Doctor Jr was able to fit me in the same day I brought the seat in and installed the anchor at a great price! I highly recommend Jeff and Car Doctor Jr!

I noticed that whenever you apply the brakes on my moms Toyota Camry, the car seems to "shudder"…read morefor lack of a technical term. I consulted Yelp as I often do to look for a reliable and recommended provider of service. Saturday morning I called and spoke to Mark and I explained what was happening. He asked me a couple of questions and told me what he thought was the problem and an approximate cost to repair. I said I would be there Monday morning. I arrived Monday morning and they drove my car around a tiny bit to see what was happening. I received a call a few minutes later and they told me what needed to be done (front brake pads and rotors) and the cost (which was what I was told on Saturday). It's so nice to find a trustworthy automotive repair shop. Mark and his team did everything they said needed to be done at the price quoted. I highly recommend Roselle Service Center for any automotive repair needs!

Mark can work on his honesty. He quoted me a price on the phone so i sent the customer over, and…read morehe then changed the price for them completely taking advantage of them!!! I called him to ask why he charged more than what he said and he got very defensive saying that he had to work alot more than what he thought and that its 150 and hour because he has a certified shop. Well this is not the same quote he gave me when i first spoke to him. I would have never sent anybody over to him and will never do that mistake again. It was a simple fix and he turned it into a big job i guess so he can over charge i Dont recommend this place to anybody.

Miguel was a great help and making sure that my car was in tiptop shape for the crazy winter we've…read morehad this year.

They tried to scam and rip my son off! He had a small screw in the center of the tread on my tire…read moreand just needed a plug and they said it couldn't be repaired and had to buy new tire! I brought it somewhere else and they plugged it with no problems.