Everything about this spa is wonderful, ranging from the entire staff to the quality of treatment…read moreprovided. The venue is adorable as well and you instantly feel at peace. I am from NYC and travel to Chicago often for work - I was so impressed with this place that I have become a member here. The price point for the membership and the perks are much more reasonable than what I have experienced lately. Definitely worth it!

I had such an amazing self care day at milk and honey by myself. Like others have mentioned, you…read morehave to the ring the door to be let in and then either take the stairs or elevators to the 2nd floor. It's a beautiful setup with a clean and relaxing ambience. I love their steamed showers. Their lounge area had little snacks and plenty of couches to chill on before/after your treatments. I booked a massage followed by a facial. My massage experience was just ok. However, I loved my facial experience. They use high end skincare products such as skinceuticals and osea. My facial oat was very gentle and knowledgeable and gave me great skin care advice afterwards. My face felt so clean afterwards and I was absolutely glowing. I felt so loose and relaxed after my visit here. I will definitely be coming back!

You'll love AIRE if you want a relaxing place to soothe your mind, body, and senses. The location…read moreis near the West Loop, and has valet parking, but you could find street parking nearby. There are a variety of services to choose from, but the various baths of different temperatures and salt engage the senses like no other. It's co-ed, and you can move between baths at your leisure. There's even a semi-outdoor waterfall bath. The variety is wonderful. There's a salt shower area that you could rub salt on yourself which feels wonderful. I really enjoyed the sauna which had an aromatherapy component to it and a cold plunge inside. I didn't think I could do it, but the hot temps made it easier to get into the cold water. Service here is splendid, and reservations need to be made so that over-crowding doesn't happen. This makes the experience of coming here much more enjoyable. You can really unwind, relax, and come out of this feeling refreshed.

Not so bad... Pretty Chic. I like it…read more They take you back. Guys and girl separate. You each have your own locker rooms. They give you direction and off you go. There is staff around so if you have any questions, that can be answered. The locker rooms are clean. There are a couple private changing rooms and, of course, cuz it is separate from the men, you can choose to change in the open. You change into your bathing suit and they provide a robe. Within this locker room, there are showers available and there is also an area provided to get ready AFTER the services are complete. It has hair dryers and spray deodorant and I think lotions. They do provide "wet slippers". They fit like no show socks so there's no need for any kind of flip flop type shoe to protect your feet. I have no review for the men's locker room cuz... Well. I'm not a man. BUT my husband had no complaints. When ready, you meet your partner and go to the "bath" area. They have all kinds of hot tubs and steams rooms and cold plunges and just yeah. It's pretty cool. You hang your robe and in you go. There is also a juice bar and the juices are delicious. Again, there is plenty of staff to assist with any questions you may have. If you booked a massage, and, of course, why not? They will let you know when it's time. You go upstairs and get the best massage of your life. I had a female masseuse and my husband had a male one. Once done, back into the locker room to get ready for the rest of your day/evening. It was a pleasant experience. It was also quite pricey. This was gifted to me and my man. Not sure if we would have extra funds to splurge within our own budget. This is downtown Chicago. Parking is NOT provided. Although they do offer valet.

I was hoping to discover a new Pain Stop…read more (http://www.yelp.com/biz/the-pain-stop-massage-therapy-chicago) For all intents and purposes, T-Pro has the makings of Pain Stop. It's a small, family-run, affordable massage practice. I was dreaming of the wonderful experience I would have at this hidden (and newly opened) massage spot in the West Loop and how I could "discover it" and tell the world! I was delighted at the spontaneous nature of our appointment. I was ready to be impressed, despite knowing it was going to be "no-frills." Sometimes I just like a massage to be nitty gritty, a bit painful, sans stones and robes and all the extras. See again: Pain Stop. I was not impressed. And then, I was very sad. I called ahead a few hours, just to make sure they could take us. They seemed confused when I called, but given the language barrier...we pressed forward and figured it would be fine. We arrived at our appointment time, were shown to a room and that's where things went downhill. 1. Boyfriend was given the regular massage table, I was given a "stand-in" used as a backup. This had a hole for the face (instead of the standard face cradle) and my cheekbones were in massive pain the entire time she pressed on my back, head, neck or shoulders....smashing my face in. It was covered with a paper towel that was scratchy. Not relaxing. 2. It was cold in the room, coupled with peppermint lotion. Not relaxing. 3. Halfway through the massage, my boyfriend's massage therapist (a girl) had an appointment arrive. She left!? Then the dude came in and finished his massage. Said dude also answered his cell phone during the massage (which rang loudly) and was bickering with his wife in undetermined language all through massage. Not relaxing. 4. We were never asked to give our preferences, asked anything about the pending massage, communicated with at all. 5. We had to pay BEFORE the massage. Hmm. What? I held the tip for after, and rightfully so. 6. My massage was...boring. Not pain reducing. Not relaxing. Not anything. Lotion rubbing. I can do that at home. It's only $60/hour (grand opening special), but even at this price I'd say it is not worth it. Unfortunately they do not have it together here, and the massage quality is lacking. I can forgive a few missteps if the massage is killer, but alas this place is lagging behind on many fronts. The woman is very friendly and I do think they mean well...so let's hope they can remedy some of the above. Sorry friends, I wished to bring you a new spot to relax and enjoy on the cheap...but this one is a flop. T-NO. *street parking free/easy.

I would have loved to try this place and get that 30-minute deep tissue I'd suddenly had an urge…read morefor, but I was turned away at the door. The reason? "We don't work on females." I must have looked pretty confused just standing there at the front desk with a dumbfounded look on my face, because one of the two women (with her mouth full of food!) said a little more to elaborate: "It's because of the license." Okay... I've been an IL state licensed massage therapist for six years, and no such gender restriction exists. I'm sure their male clients enjoy their services, if you know what I mean. Meanwhile, I'll be reporting them to the Department of Professional Regulation.

Top notch service Very friendly, I'm treated as if we've…read moreknown each other since forever

I tried to call the location to see what are the rates for deep tissue massage and all she did…read morewhoever works there was I'll text you the address and hung up on me. If that's the quality of customer comes first I definitely do not recommend this place.

It was seriously the most relaxing and most efficient massage service I have experienced…read more Anna, my masseuse gave a mid to strong foot massage.  But the best was that it wasn't limited to just the feet.  She stretched our legs, back, arms and thighs.  It was amazing.  The facility was clean and the masseuse was strong and did an awesome job

Horrible massage they don't know how to give massages. They kept trying to make me get more minutes…read morefor more money during my massage and the lady was talking really loud on the phone during my massage and kept going in and out of the room do not go here.

Listen. A-mazing! I spent basically the entire day here. 80 min Vichy scrub. 80 min Body wrap. 110…read moreminute massage. Sole revival. Manicure. You must go. Like frfr. I made an appointment for the end of the month for a hydrafacial and The Grand which is the body scrub and body wrap. When I tell you my skin was like SILK. Honey. Do it.

3.5: 4/5 for customer service and location. 3/5 for service options and facility. Inside the hotel…read moreis very pretty, but overall the facilities are not competitive with The Peninsula or other spas in the area. Also the service list is pretty limited, for example there are no oxygen facials or upgrades that other spas in the area offer. Overall, it was a very nice experience and would be even better with more options and upgraded facility.

Had no intention of going here and still don't. Avoid this place at all costs. Just read the other…read morereviews. Out of curiosity, I called to see what the workers were like. Had to wait for an English speaker to pickup the phone because the first girl only spoke Chinese. The one girl who spoke English couldn't speak fluently. Super rude on the phone when I asked basic questions about what kind of massages they have. Wouldn't even spell out their website so I could check it out from there. What kind of massage is "relaxing" massage? That could mean anything. They just hung up on me.

Front desk staff is very rude , the lady demanded I leave a tip before service , I paid with a…read moredebit card before service , she became angry because I didn't leave the tip portion blank. She was hostile , I was in so much pain I needed the massage . I asked if someone else could do the massage and not her because I didn't feel comfortable with her . She assured me someone else would do it . I went in to the room undressed and laid face down on the table the massage therapist came in and I began to tell her how rude the front desk lady was , it turned out it was her . I was upset to say the least . This was my second time visiting this place , the first time I was serviced by ena, the service was amazing , I only go back when ena is available .

This place was lovely! All of the staff were brilliant, and I came out feeling wonderful. I would…read moremost certaintly recommend you visit this fantastic establishment! 10 / 10

The massage was okay, however quite painful at times as she did not always use oils. She also had…read morelong fingernails that sometimes dug into my skin which wasn't great. I will say the place overall feels pretty scammy. They make you pay AND tip before the service even happens, and are pretty rude and pushy about it. For example, before the service I requested she charge $95 on my card ($80 massage + $15 tip) and she told me tip needs to be $20. She didn't back down when I tried to fight it, so I let it go because I didn't want to get bad service. Then, she tried to charge $105 without telling me, and when I saw her typing that in the machine and questioned her she told me it covered the credit card transaction fee (and then decreased it to $103). I understand needing to charge beforehand so people don't just dip out after, however I would prefer tipping after the service so I can choose an appropriate amount? Wild. On top of all that, there was somebody else's hair on the massage table when I laid down and a giant spider on the wall... overall would not recommend this place even though it's cheaper than others in the area.