This review is just for the facial service . I paid $120 and the treatment was nothing like what…read morewas described in the website. I didn't get the guasha and the 24k gold mask. I've had a Thai facial before and they steamed,wash my face and did the décolletage (next, head,upper chest area). This was a 3 day advance booking and I felt like they were not prepared since the typical tools or facial arrangement was not set up. They were really nice and the Thai massage is great here I heard. I was really looking forward to this appointment but ended up disappointed.

Reiki, chiro, traditional massage, rest. nothing was getting rid of the pain that I felt for my…read morepinched nerve. I went in here and literally got my ass kicked by. They are therapists, but I am proud to report. I feel 1000% better. My pain and my shoulder is gone. I said a 90 minute thai massage and leaned into the pain I had and I feel fantastic. I would highly highly recommend. I'll definitely be back.

I love this place already! I've been going to late night med spa next door for awhile and so glad…read morethey opened up this spa. I just had microneedling done by Lizan and it was a great experience. She's so lovely and really makes you feel comfortable there. Can't wait to get more sessions done to achieve my skin goals. Highly recommend checking this place out! Also great prices too!

Quality facial, great price and late hours which is helpful for someone who works. Highly recommend!read more

Incredibly unprofessional and rude. I called to make a last minute appointment and asked if I could…read moredo a 30 or 60 min massage. The woman on the phone's English wasn't great but from what I understood she asked me if I could make it before they close at 9:30. I said I could and at 9:00 the woman started calling me asking where I was. I had parked a block away and said I was walking over to Ashland. She called me a liar because there was "tons of parking" on Ashland and I tried to explain that I didn't park on Ashland because it was a snow route (there was snow on the ground) but she didn't understand me. She just kept saying "I DON'T SEE YOU! You're not here!" before hanging up. There were a few cars on the street, but I was in an hourly zipcar rental and it would've been costly if I got towed. Plus, as you can see in the screenshot, I had time. I saw her lock up and leave as I was crossing the street at the corner. I kept calling and she texted me. "Sorry too late." Which makes zero sense because I wasn't late and she said was willing to take me for a 30 minute or 60 minute massage. If I were late, why not just say that she could only take a 30 minute massage? The whole experience left a bad taste in my mouth and it sucks for them because I would've loved to find a late night massage place as I'm often up late.

Overall: If you want an authentic, no BS massage experience, Ping Spa is the place to be!…read more The good: This place is straight up - Cash only, choppy English speaking, Kenny G playin', and right to the point. And that's totally okay! The women here are very friendly and attentive, and more importantly they get the job done. It was a very relaxing and thorough experience. They also do plenty of walk-ins and are very accommodating time-wise. The not-so-good: As someone else mentioned, they don't ask for target areas. Also, the choppy English can get in the way sometimes, it's hard to take directions when the directions aren't clear. Cash only is a hinderance. Also, my treatment ended probably 5 mins or so early.

Great place. Professional, well trained masseuses. Extremely reasonable pricing and most…read moreimportantly you leave feeling so much better.

The massage itself was absolutely lovely but I was more or less told that the gift certificate I…read morehad wasn't real. My mom purchased it for me quite a few years ago and I found it recently after a move and some decluttering. The woman, who I assume was the manger or owner, acknowledged it was their spas name and phone number but said I wasn't able to use it. The whole reason I booked the appointment was because I had the gift certificate and then upon payment was told I had to pay in full. I even put exactly what the certificate said in my notes when booking the appointment. I still don't know what the real issue was and it felt like I was being accused of doing something I didn't. The whole situation was very uncomfortable and was definitely not the way to keep customers coming back.

First, we called before going and they had openings. The person who greeted us was warm and…read morefriendly and we paid first before the massages. The prices were good, a couples massage for $110. The room was cosy, clean, and the beds were comfortable. The person who was going to massage me walked in, in a short dress (with a corset) long sleeves.. I was confused because the masseuse we had in the past are usually in uniforms. My partners masseuse was in regular clothes pants and a T-shirt. So that was bizarre but we've already paid and I really wanted a massage. I was surprised at how good she was with the massage however I was feeling anxious because of her outfit when she got on top of me to massage my back (I have no issue with this) the only issue I have is that she's in a freaking mini dress on top of me. In addition to her having part of her hair down so some of her hair was touching back and my face.. These are the only complaints I had so I really didn't enjoy myself too much because she got on top of me with a dress no shorts shorts just undies. It was a bizarre and good experience lol I don't think we'll be going back. My partner enjoyed his massage and masseuse!

Made a reservation online for two massages. Arrived to find that apparently the business has…read morechanged ownership and website is old and not managed by new owner. Ended up going to another massage place.

I love this place!!…read more I've tried many massage places in the city, and Olly is by far the best for authentic thai massage. She is truly a master of her craft. The space itself is just a small unassuming room - but it's very cute and cozily decorated. Before each session, she will give you a change of clothes (Thai massage is done over the clothes), and she is always sure to ask about which areas I'd like to focus on. My answer every time is 'My computer neck '. The massage itself is definitely tailored to each individual customer. She doesn't go through the same routine, and makes sure to extra time massage and manipulate every part of my problem areas. If you've never had a Thai massage, I'd say it's a combination of stretching and targeted massage. At times, it's so relaxing that I fall asleep - but other times, it's painful in a good way like a deep tissue massage! At the end of the massage, she gives you a delicious cup of pandan and lemongrass tea. I look forward to this every time! Thank you Olly for great massages and a wonderful experience!

So far had one massage session there, and can't wait to go back. The studio is pleasant and…read morecalming, the mattress had a heated pad on it which was very soothing. The practitioner knows her craft and did a fantastic job. It reminded me of my trip to Thailand and the great massages I got there. The lemongrass tea at the end was delicious, and they even have to-go cups, so I could take the cup with me and continue to enjoy it. Booking my next appointment soon.

This was my first time here and it was amazing! We did not get started right away but maybe about…read more10 min from our scheduled time so the wait wasn't bad. The scalp massage was soo relaxing. They scrubbed down the hair several times and massaged hands and feet as well. Definitely worth every dollar.

I enjoyed my scalp hair treatment massage today. I have a bit of long locs, so I elected for 90…read moremins. The 90 minutes was worth every penny. Scheduling was pretty easy. I called right when they opened, and they were able to fit me in. My therapist was nice and gentle with my scalp. They have a bathroom for customers to use towards the back. They have water if you are thirsty. One thing I did notice, but I did not receive, was the HD scalp examination. I am guessing it could be a language barrier, or the therapist wanted to ensure we had enough time for my treatment.