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    Star Cleaners

    2.6 (5 reviews)

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    2 months ago

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    Lapels Dry Cleaning

    Lapels Dry Cleaning

    3.6
    (8 reviews)

    This place was amazing! Tina was fantastic and did a quick turnaround for us! 100% recommend to…read moreeveryone in the local area! Truly a great spot!

    I dropped off a pair of pants at the Bellevue location on 7-27-26. I stated on the service request…read morethat I wanted the seam in the crotch repaired because it was coming undone. I was notified that it was ready for pickup on 7-29-26. I then picked it up and paid on 7-30-26. When I got home I found that the seam had not been repaired. When I contacted the company I spoke with a female. She informed me that the does not do alterations or repairs. She tried to make it sound like it was my mistake. I then rechecked the website (and took a screenshot) and it does say that the company offers "alterations and repairs" as services. When I told her about this, the female on the phone just said that she would contact her boss to have that removed from the website. She then acted like I should just eat the loss of money. I was charged for a service that the website says they perform, but they apparently don't actually do. This may be just a mistake (but not by me), but this looks like false advertising. When I told the female that I expected a refund, she was apparently surprised. She then said that she would talk to her boss and "try" to get someone to call me back. Potential customers should not take them at their word for what services they offer going by what they have on their website. I will not be using them again.

    Star Cleaners - laundryservices - Updated August 2026

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