Pietro did an awesome job on our carpets. He was super quick, professional, and communicative! Also…read morejust a great conversationalist! The price also felt fair. So grateful, thank you so much!

Incredible service and so accommodating. Great quality clean and wonderful communicator!read more

Always thorough and dependable. I've been a customer for decades, whether it's wal to wall, area…read morerugs, or upholsetry .

amazing cleaners - after my dog passed I had my area rugs, couches and fixed rugs cleaned - a…read morewonderful crew picked up and broughtt back figs that needed deep cleaning and repair. my area rugs look new again! the in home cleaning brought life back into my rugs and furniture. Will call again in a heartbeat - whole staff nice and very polite! thank you

Dan did a fantastic job. Everyone at the company was straightforward and never pushy. I believe…read moreyou get what you pay for when it comes to carpet cleaning, and we got an exceptionally good job. Highly recommended!

i booked a carpet cleaning with this co. they sent a disabled man in a docs carpets truck.he left…read morewithout vac up the water and i had to spend 3 days doing it myself. this was my first time using a company as i thought carpet cleaners were gipsies and crooks. my cleaner named dave proved me right

Great service, would recommend and use again! Fast, friendly service at a good price. Carpet looked…read moregreat and Sonny even followed up after the cleaning to make sure I was still happy with how it looked.

Will definitely recommend and use again! Efficient, friendly service for a fair price. Thanks!read more

Robert is a very professional and excellent carpet cleaner. He responded to my first call within a…read morecouple of hours and was extremely helpful. He is a delight to work with. I was helping my son move from a townhouse into a newly purchased house and we were working with a series of quick deadlines. Robert figured out how to accommodate our rigorus schedule. He showed up on time at both locations and did a terrific job. He knew we would need a written receipt for the rental landlord which is not something I had thought about. He is friendly, courteous, meticulous about his work and dedicated to ensuring the customer is happy with the outcome. And the price was really reasonable. And after he was done, I know I had gotten a great deal. I will definitely use him again as our regular cleaner and would highly recommend him.

Robert picked up my call right away and gave me a price over the phone and troubleshooted the…read morelocation and set up with me and he was prepared, made it easy and fast got my carpet cleaned in the same week! Would highly recommend!

I have no words for the interaction I just had Docs of Denver's office manager, Katy. I reached out…read morevia email to get pricing information on upholstery cleaning for my couch. She let me know it was $20-$30 per linear foot. I sent over the exact dimensions of my couch and asked for confirmation that this project would be $260 at $20/ft. She replied and confirmed this pricing an estimate. Fast-forward to today and our cleaner (who was absolutely wonderful and had nothing to do with this) let me know that the project would be $25 per foot and that is the only option offered. Now, this isn't a crazy difference In price, but I feel extremely misled from my email exchanges with Katy about the price. I gave Katy a call while our cleaner was here to clear up any confusion about the price. She didn't answer for 15 minutes. When she did answer, She immediately got defensive over the email exchange sighting that I was being hypothetical about the price for the project. I told her that she confirmed the $20 per foot at $260 and she was not apologetic about the confusion and instead was aggressive with me, saying that I was putting words in her mouth. I asked her if they could do this for $20 per foot as she noted in the email, otherwise I was not gonna move forward. She said that she was gonna look into it, but then completely switched up and told me that she just didn't want to do the project anymore even while the cleaner was there, wasting my time and his. Economically say that I have never had such a bad interaction with a business before nonetheless a local business that I wanted to support. I truly cannot believe 1) the business was willing to mislead me on a price when I felt I was very clear in my email exchange and 2) treated me the way they did on that phone call. I work in marketing, and work with a lot of consumer complaints and questions. Even if you don't agree with the customer, it's important to hear them out, understand where things could've been misinterpreted and offer a solution. The fact that she didn't do any of this and instead attacked me and just cancelled the job while the cleaner was there was absolutely absurd. Again, none of this has to do with the cleaner himself as he was wonderful and tried his best offer resolutions so we could get the job done. My complaint is specifically about the office manager, Katy. I hope that this business can take this seriously and really learn treat their customers with respect. If they reply to this is anything like the reaction over the phone, they're going to be defensive and say that I'm in the wrong. If that's the case, they truly did not learn from this review. Wishing your company the best.

Cat urine on a custom sofa was horrifying. Talked with Katie who made every effort to schedule a…read moreconvenient appointment. She reviewed the issues with cat urine explaining that it, sometimes, takes two visits. She was absolutely correct. The second treatment solved the issue. No more smell in the house or cushion! Thanks Paul for your diligence. It was nice to call a business and actually speak with a person!

Highly recommend Rhino Carpet Cleaning. I was really impressed from start to finish--quick…read moreresponse, great communication, on time, and extremely competitive pricing. Beyond that, they're just great people--helpful, pleasant, professional, and easy to work with. They did an excellent job on the carpets and made the whole process incredibly easy. Great service, great work, great value. I'll absolutely use Rhino Carpet Cleaning again.

Initially I selected Rino Carpet Cleaning because they had a fast response rate, and Aliread the…read morespecs I took time to document for the job. We scheduled an appt for the cleaning. I was pleased to see automated text messages confirmed the job and described what to expect. Rino does a great job of blending multiple communication modes seamlessly (Yelp, person's cell, automated text number). This is a rare skill that should not be underestimated. Unfortunate there was an emergency and I had to cancel the job in the middle of the night before the service (see my review on drywall lol). Then the emergency was taken care of sooner than expected, so I contacted Rino again. We rescheduled service for the following day. An arrival window was provided; they arrived promptly. Ali did a walkthrough and we showed him a couple of stains. They began the service. There was a team of two, Ali and Ivan. Ali performed the stain treatment (stains came out!) and Ivan the all-over carpet cleaning. Both were friendly and professional. I will certainly hire them again.

Fast response. Provided a quote over the phone with photos and removed and installed carpet in one…read morebedroom in a matter of days. Very professional installation. They even came back to fix a minor issue the next day. Great service and vale for the price.

Excellent job. They came out right away to provide a quote and once contracted, came out on time…read moreand did the full installation. Pricing was competitive and I definitely will be using their services again in the future.