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    Ask the Community - Staples

    CPR Cell Phone Repair Sioux Falls South

    CPR Cell Phone Repair Sioux Falls South

    (4 reviews)

    Here working from out of town, downloaded a virus, my first one. Started freaking found these guys…read morethey were super friendly, got it it fixed quickly at a fair price.

    Cedar Falls iowa , CPR. At first was excited my phone was fixed and working again. Screen and…read morebattery replaced. THEN , IT HAPPENED. Not much after it stopped working , took it back. They fixed it again saying the battery came disconnected. Ok , fixed. Then it kept coming disconnected several times after , now ive had this phone for years been dropped from short and long distance several times never broke the screen nor did the "BATTERY" EVER come loose or "DISCONNECTED" , yet some how the battery keeps disconnecting WITHOUT being dropped. So i told them if you have to SUPERGLUE the battery in i dont want it to "DISCONNECT" ever again from the SLIGHTEST movement. Non the less this was the like 5th time in for the same exact issue they said it was good this time and next time id be charged i said ok hope y'all SUPERGLUED it they said they got it good this time. Ok. Lone behold ONE HOUR after the Daumn thing went again when just picking it up out of my council!!!! REALLY??? Had to go buy a new one that i couldnt afford being on FIXED income after paying over $100 to "fix/replace" battery and screen that at SLIGHTEST touch goes dead. Was willing to give highest rating at first for fast repair and glad to have my phone back with great service till the same issue kept reoccurring over n over. Now i give a NEGATIVE 5* and will get service done elsewhere. Hope others have better service than i got at CPR in Cedar Falls, iowa.

    Batteries Plus

    Batteries Plus

    (6 reviews)

    I needed a pair of new batteries for my camper. They had exactly what I needed. They unloaded the…read moreold ones from the back of my pickup and loaded the new ones back up for me. I mentioned that I liked the battery strap that they were using for loading the batteries and they gave me one for free. Service was great and they are friendly.

    I am a strong believer in "you get what you pay for". However the store itself is fine and you can…read moretake a lightbulb or battery in and the staff will be able to find exactly what you want. However I'm going to review their phone fixing services. I went in on a Saturday, I made an appointment for 12:30 but I ended up in town earlier, almost an hour earlier, so I showed up. They were happy to assist me earlier. All I needed was my phone screen repaired. Nothing extreme, probably the most basic repair they do. They were among the cheaper I found which is why I choose this place and not somewhere else. So I was waiting around for my phone to be fixed, I dont know my way around town so I just waited in the store. It took about an hour, which is what they told me it would be. When it was done, I paid, asked about the warranty, and left, I was happy, my phone looked nice. Everything was perfect! Then, when I got to my car, I noticed the problems. I first noticed that the home button was very wiggly and I could move it around. The other thing is that the fingerprint reader on the home button didn't work. Ok so I took it back into the store and was like what's up with this.. and here's when it gets to be unpleasant. First they took off the plastic covering and was like you have to take this off (there was no covering on the home button, so it should have not been a problem). Then I showed them it still didn't work, and then the guy try's to show me how to add a finger print to my unlock setting, (which I already tried ). So I played along and showed him it still didn't work. Then they start telling me that the button isn't wiggly, so I showed them. Then the guy goes, well you broke your phone, this is what happens when you brake you're phone. So I remind him that these issues were not present when I brought the phone into be fixed. Then, he proceeded to tell me "well you shouldn't expect a new phone after you brake it". That annoyed me, so I replied "I wasn't expecting a new phone by any means, I was expecting to get my screen fixed, not have something else brake due to fixing that". Then he goes "didn't anybody tell you this could happen". So I told him "they asked me if my phone was backed up to the cloud, they didn't tell me that another a different external part was in risk of becoming broken". Then the guy goes well that's just how it is. There was other rude things said by the guy as well, and he never took it back to the repair guy to even be looked at, he turned on that button thing that you can put on your screen if the home button doesn't work and told me to use that. Which is not even remotely close to the problem that I was having. So in conclusion, don't go here unless you want them to fix one thing just to break another and make you feel like it's your fault. I wish I would have just paid the $50 extra to get it fixed somewhere else and have higher quality results.

    Next2New Wireless

    Next2New Wireless

    (2 reviews)

    Went in store for something else while killing time, and they sold me a glass phone screen…read moreprotector that had a warranty to back it. Had to have screen protector replaced in a matter of months and then the next screen protector didn't last even quite as long. Which the glass from the protector coming off cut me and dropped phone, which shattered phone screen. Store employee only said that I'm insured only for so many (2-3) replacement screens, and not for damages. Had store owner call me and say the same condescending thing, when it was a faulty product if not applied right for it to not last as long as it did for either amount of time. I said that they should at least fixed the phone and the owner said that they see no reason why they should bc it is not their problem anymore. Who says that right away without hearing everything right out the gate?!?

    Well, first of all, I went in for a battery replacement on my iPhone XS. It got replaced and I was…read moreupsold on a screen protector. I got it, of course, to help support their business. I was told about a battery message warning me the phone wouldn't recognize the non-Apple battery and the message would go away... eventually. Well. I still can't check my battery health and the message is still on my phone. I've been trying to contact Will, I'm assuming the owner, and was told a short time after contacting him that we'd figure out what the problem was and get it taken care of. Every text I've sent has been ignored and my matter still hasn't been resolved. And the very reason I replaced the battery in the first place is still happening, only worse - an overheating phone. Be careful doing business with these guys. I got burned.

    Staples - shipping_centers - Updated May 2026

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