Quick service & Jeremy knew just what I had done wrong & fixed it immediately!…read more Thank you, Jeremy!!! Julie Pelletier

The two young men on West Housatonic St are the BEST! They always go above and beyond to help you…read morewith all your phone needs.Even being out of state they have helped me with paying my bill, they will do whatever it takes to make sure you are completely satisfied.I highly recommend them for all your electronic devices.Great Job !

What an amazing experience! Found the number in the local Shoppers Guide and called. He was inside…read morethe door within 45 minutes. Had a cable box and a Smart TV and installed them myself. They never played nice together. Shilling came and made everything work!

on time. polite ,respectful of floor. cleaned up all packaging .very through explanations…read more allowed/ encouraged buyer to ask questions.

I spilled coffee on my laptop key board, brought it in to the guys expecting that it was fried…read morecouldn't be repaired. Received a call within a day as they had it up and running added all the upgrades. Reasonable cost. I would highly recommend them for all you computer needs.

I am an old woman who has lots of issues with computers and IT. Unfortunately, PC Guyz had little…read morepatience with me. I was willing to pay and I know that the things I don't know about computer tech must be hillarious to some folks but I am in this world and need help. He was patient for the first few times. Then the door was locked on me.

Very helpful staff via telephone. I had no problems at all. Smooth fast and excellent work. Very…read moregood quality level of work. A polite person helped me

should be a zero. Mail delivered to the wrong people, arriving damaged, says packages delivered and…read morenot delivered for days later or not delivered. Rude customer service from some employers. If you make a complaint they will try to make you pick up your own mail instead of fixing the problem. I keep receiving my neighbors. They say there is no other complaints but when I've had to go down I've seen others complaining of similar problems. One man was very upset saying it's been months since he'd received his mail and wanted to know where it was.

Came in to get a new quick charger cable for my iPhone 12. Staff was knowledgeable and friendly,…read moreand FAST - in and out in 5 minutes. These guys have also given me several battery changes over the years (I'm a rideshare driver and it drains my battery fast) and they always do great work.

The only thing I dislike about Berkshire Wireless Repair is that they are very expensive. They…read morewanted $250 for my cracked iPhone 6s screen to be replaced which I felt was outrageous. I found that you can get your iPhone fixed for at least $100 less if you just go to an actual Apple Store. That way it won't even break your warranty and you're getting it fixed by the actual company you got it from. The staff is very kind any time I have had to talk to them and answered all of my questions when I had any.

I needed some document printing services with a short deadline to allow me to participate in a Zoom…read moretraining event with colleagues at a non-profit in NJ. I looked around the Internet and was surprised to find Lenox Print and Mercantile just a mile from our rented house. I zipped over there, and in literally 10 minutes, Mike pulled the PDF files off my thumb drive and printed my copies. What a guy! Thanks Mike!

What a great find while walking around beautiful Lenox, MA! Quaint little shop across from The…read moreHeritage Inn, full of local art and interesting gifts. They also have a full-service print shop for copies, business cards and office supplies. The owners (Carlene and Mike) were so friendly (as is everyone in Lenox!) and they took the time to answer all my questions and share stories about the artists and craftsmen whose wares occupy the shop. Definitely worth a visit when in town!

I'm a freelance writer whose livelihood depends on my laptop. The Computer Bug guru, hereafter The…read moreComputer Saint, scraped me off the floor when I brought in my laptop with a display screen that had flipped out, gently took my laptop from my desperate clutches, sent me on my way with a much needed reassuring word, and called me a couple hours later with the welcome news that he had fixed it. My nightmare was over. The whole experience was great: efficient, affordable, successful outcome, and most of all, encouraging during a nightmare. Thanks, Steve. Recommend!

We had a iPhone emergency when weekend traveling (it fell in the mud) and used Yelp to find our…read morerescue. The guy was really really attentive, careful and patient in saving our phone. Price was perfectly perfect for all the time he spent - and did I say he did it right there and then for us? This shop is in an odd converted building but we did figure out how to get to it. A top notch shop tucked away.

I went to Zane to replace the screen on my HP laptop after it fell out of my backpack. He replaced…read morethe screen but was unable to get the yellowish tint out of the new screen. He put in a second screen, replaced the video cable from the display to the motherboard twice and when he couldn't get the yellowish tint out he took a loss on the job by giving me a break on the price and gave me back my laptop. Super honest repair guy and an ethical person. I've been ripped off by Sears and General Electric for house repairs and the one man computer repair shop is the most honest dude out there. Folks should support honest small business folks.

I have used this place for many years they are extremely fair in price and knowledgeable with all…read moremy IT needs