not clean, printer not easy to use, u need credit card(no apple pay). computers are expensive $.49 per minute not enough time to even login or do anything! then you need to send the email and the Wi-Fi very poor reception! You can actually wait an hour if the line is long, each customer's question and needs take up too much of the staff time for the next customer. read more

Staples - so sad Staples sells chairs but would want you to sit in this and pay $.49 per minute for the computer. We won't even mention the carpet. - Printing Services Near Me - Linden, New Jersey

Staples is a convience when it comes to printing and getting large supplies for work. I didn't interact with anyone today, just went right to the printing machine to print some papers for work. Everything seemed put together despite all the craziness that has been happening lately. I guess people really don't have a need to go to Staples. I printed a few things and the price for color print isn't bad considering. I was in and out with no issues. read more

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Since I was in the office yesterday, I came by this place to buy and refill my ink for my printer at home. Since they are part of retail stores in this massive shopping mall, parking is not an issue. However since COVID back in March, I noticed that the inks to some of the printers especially Epson were scarce no matter which Staples one has gone. I walked in and the store was clean where directional arrows were marked on the floor as social distancing is enforced here. Luckily I managed to find what I came for which a staff wanted to check if I had everything what I was looking for. The check-out was quick and I opted to have my receipt sent via email to save a tree. read more

Customer service is not recognized here. It's unfortunate that this location is so close to home, yet when I come here they're always super slow or the service is substandard like today. Their process to have something printed from your phone is horrible, now I have to drive to the FedEx store in south Plainfield, where I know the process won't give me a headache & the customer service is stellar. read more

Staples - Printing Services Near Me - Linden, New Jersey

at the time i was there, was pretty empty. Stand around and BS time i believe it was. Generally looking around for some iPhone 5 cases , but none were available according to the guy standing there. it was pretty neat, nothing outrageous going about. only thing is that no one asked me if i needed anything so thats an egh in my book read more

I went to this location to have an opera score printed out. Jason was very patient and helpful. I appreciate it.

Worst experience ever! Jessica the "team supervisor" rude and unprofessional! Time for some customer service training. I left the store for another location. I was a quick $200 sale and she independently lost the sale. Most of the staff treated a work environment like a "hang out". Get to work maybe the GM needs to come into the store after 5pm what a joke. read more

Staples - No one works! Let's just hang out! - Printing Services Near Me - Linden, New Jersey

I took my laptop to the Staples "experts" and they kept it for a week only to tell me they ran a diagnosis which dropped midway, meaning the computer was over heating and to just get a new laptop. I was told the diagnosis would be perform but I was told it would only take 1-2 days. A week later am calling until the tech answers and he says to me that he is over worked. He has to take the computers, run diagnostics, and help on the floor; in his words "I don't have time to do this quicker am over worked". This staples is completely understaffed and it's not the 1st time am told they don't have time to perform what should be a simple task. Do not leave your laptop at the easy center at this staples. read more

Big, spacious, huge chair department. I came in for that exactly, but the one chair I had my eyes on was wheeled off in another woman's cart. Sigh. I had to go all the way to Iselin for the one I wanted. However, the staff at Staples helped me every step of the way and convinced me to go with my gut rather than settling on a less attractive model. What pals. This location is in the middle of a big shopping center so if you can't find your stuff here, move on to Target, Home Depot, Dollar Store, or maybe even Marshalls. The world is your oyster! read more

This place is terrible on customer service. Stood around at the copy machine having issues for maybe 30 minutes and not one employee stopped by to assist or even noticed i was there. read more

Place looks nice but customer service is nowhere to be found. There's plenty of people waiting around for help and I had several people come to me for help and I don't even have the staples polo on! The lady who worked with me was friendly but seeing several other workers just sitting around whole I wait got under my skin. read more

Staples - Three employees standing around while everyone in the printing area waits for service or doesn't get help. - Printing Services Near Me - Linden, New Jersey

This is my favorite Staples store. The selection is excellent and Jason and German in the Copy Services are the best. Jason always goes above and beyond with any order that I have placed. I highly recommend this Staples store. Ask for Jason or German. read more

I've been to this copy and print center in the past and my experiences haven't been too good, as far as customer service goes....So I was sorta dreading having to go today to print out music for a rehearsal later and it happens to be the closest to home. However, that apprehension was turned completely around when I was greeted instantly by a gentleman- I think I read the name "Martrel" on his badge. He was very kind and helpful and even came back to check on me during my process. Thank you, Staples, for your new employees and the customer service today. Appreciate it. read more

Sales people are friendly but clueless. I needed a printer and asked for help. Their "trained professional" read the card on the front of each printer just like I would have. Eventually sent me home with the wrong printer. He told me it was wireless. After hours trying to get my laptop to recognize it I found out it was not WiFi capable. Not to mention, my first 2 choices were not in stock. read more

Someone needs to call corporate on these people or I may have to do it myself. I have called this location numerous times and just like everyone else I said there's very little customer service and their lack of. I was just there half an hour ago there was no one around the store was not busy I decided to call to see if my items were ready and no one had answered the phone . can someone or manager Please be aware and do something about this?!!? read more

Feels like I'm walking into a "wake" and it shows in the employees faces. Sale items are never I'm stock. "Bait and switch" at its finest.

Worst experience ever!  The Manger is rude and unprofessional!  Time for some customer service training.  I left the store for another location.  I spend lot of money in staples every location I go have very nice and friendly worker but this staples location in Linden NJ have very rude manger and when I call to complaint he hang up and me and I call back and I told him he have no class and staples corporate. office should send him for customer service training or send him home for good. Most of the staff treated a work environment like a "hang out". Get to work maybe the General Mangers needs to come into the store and see by them self. read more

I have to say thank you to German for an excellent customer service. He turned my bad experience to better one. The Staples copy and print staffs who handled my project, in the beginning, did not take it very seriously. One hundred and nine wedding menus were printed incorrectly twice. The third time was a success, thanks to German! He made sure the menus were printed correctly and did an excellent job cutting them. The bride was very pleased with her wedding menus. Staples in Linden need more employees like German. read more

As many others have commented, customer service stinks. I needed a "computer chair." I found the chair/desk area. I located a salesperson. He was talking to, who I assumed, was another customer. He dismissed me with a wave over to the chairs. Long and the short of it, I didn't know how many rows of chairs were on the floor. There were other chairs available for 1/2 the price. I went back to the original salesperson, listened to the "customer's" conversation, and realized he was just shooting the breeze. He wouldn't rise from his portly posterior. Another salesperson helped, and she wasn't much better. This place is fine for buying printer refills, paper, anything you can find on your own. Otherwise, beware! read more

Worst experience ever! The Manger is rude and unprofessional! Time for some customer service training. I left the store for another location. I spend lot of money in staples every location I go have very nice and friendly worker but this staples location in Linden NJ have very rude manger and when I call to complaint he hang up and me and I call back and I told him he have no class and staples corporate. office should send him for customer service training or send him home for good. Most of the staff treated a work environment like a "hang out". Get to work maybe the General Mangers needs to come into the store and see by them self. read more