Wow. This was the last place I tried to get my glasses. So glad i found it. Ms. Mel was informative and patient and didnt talk down to me like the rest. She also told me the best way to go to get a great deal which was awesome. I will be back. Love the great service there. Thank you, Deborah R. read more

Wait times are too long. I had an appointment and still waited 3 hours until I could leave.

I transferred there and specifically asked for the BOGO Special. I picked out my frames just to be told mine didn't apply for buy one get one. When I asked which one would I need to get I got the run around and was told it would be another $200 plus dollars after I complained they said they would do it for $118 more dollars. I have called numerous times and spoke to everyone to no avail. One employee even said it's corporate. Still trying to get my other pair of glasses. Never would have transferred there if I had known this. read more

This business needs to be shut down. I was told I could get an eye exam for $25. No one never explained to me that there was NO EYE DOCTOR ON DUTY, that a robot does your eye exam. They don't do no diabetic eye exams, and they lied about taking Medicaid. When I arrived I was quoted $79 for an eye exam only! The devil is a liar and I'll never go back to this facility nor will I recommend someone!!!! A waste of my time!! read more

Stanton Optical - Eyewear & Opticians Near Me - Metairie, Louisiana

1 Star because there is no poo emoji DO NOT GO TO STANTON OPTICAL Stanton Optical is 100% garbage I will say the staff are nice I will say the staff are incompetent I had 3 exams and they NEVER got my prescription correct I WASTED 400 dollars Deceptive Pricing So very disappointed with this experience, they should be out of business as they are a total fraud of a company. I strongly discourage you from getting any eye care through this company. read more

Had a great experience. The older male tech that assisted me was great! I love my new glasses and I can finally see! I paid exactly what I was expecting. The frames are cute and I was able to get my glasses on the same day. The tech did offer upgrades but wasnt too pushy when I declined. Will definitely go back to this particular location in the future. read more

Staff is getting really bad, I wanted to purchase contacts, and a lady with glasses just left me waiting for her for 30 minutes and never came outside, nobody else helped me and just left.. whoever manage this location better get better personal. read more

Worst experience since getting glasses in 7 th grade 5 visits still no glasses today 8 people waiting an 1 employee.1st visit to busy so I made appt for next day.came in an got examined .told them what I wanted an paid cash.6 weeks later 3rd visit wrong glasses.4 th visit tried to tell him wrong glasses.he played dumb an told me to go get the other prescription 5th visit today to busy,had prescription with me.will try a6th time read more

Well on their website it says accepted insurance is TriCare West. That's a lie. They give discounts to customers but won't accept the insurance so you have to end up paying for your exam. We even gave our insurance cards when we first checked in. That should've been the time we were told our insurance wasn't accepted instead they told us after the exam. Complete bullshit especially after wasting two hours waiting for your exam to see a virtual doctor. Do not come here. Now I have to make an appointment somewhere else that accepts the insurance to be able to get what I needed. Waste of time and my money. There was no misunderstanding on my part of insurance covered. It clearly states on your website that you take TriCare West. It is false advertisement and we should not have had to pay for our exams. read more

Stanton Optical - Shows insurance accepted where TriCare is listed - Eyewear & Opticians Near Me - Metairie, Louisiana

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The availability of appointment times was very good and the staff was so super friendly and helpful. Their knowledge about their product was excellent. The prices are amazing and I am very pleased with my purchase. read more

False advertising ! 79$ was a lie! Cost was over 600$ for 2 pairs of glasses! The eye exam was a facetime docor on a screen. My grandson was deceived by this company ! The eye doctor wasn't even physically there! Stanton eye care is not an honest business ! read more

Not honest with their charging or prices. Before you know it, you have a $300 (if you are lucky). I mean the fees are outrageous... they force you to jump through hoops and pull the "20% off" wool over your eyes. Looking over my receipt after the transaction had me just baffled... I don't think I needed or even had half the listed things on the receipt. The workers are nice and personable, but jeez do the try and get one over on you. Go to Americans best or a local optometrist. Same product, same service, way better prices. read more

I brought my granddaughter in for same day glasses bc she broke hers. We had a 9:45 appointment but wasn't seen until 10:15. The woman was not friendly or nice. Quit rude actually. After waiting for the eye exam we were informed that it would take 2 weeks to get the glasses and they were $500.00! It is much cheaper to go to warby barker in mall and they are shipped to you in 7 days! This is bait and switch! read more

Do not go if you want an accurate prescription. It is only telehealth which is not set up well, is rushed, and not an accurate assessment of your vision. Waste of my time! read more

The staff was great. I didn't have all the information regarding my vision insurance and the staff was able to look it up and clear up any confusion i had. The exam was quick and easy and the service was stellar. I had lots of questions regarding my first eyeglass prescription and left feeling very informed and confident in my decision to have the eye exam that resulted in the necessary prescription. Prior to the appointment i was using 1.25 readers that eventually would have made my vision worse. Thanks to everyone at Stanton Optical for the help! read more

The best . My experience was unbelievable. The staff is amazing and is on point . The lady Miss Bliss and the manager Mel .. wow they really are very helpful . I will always remain a loyal customer to this place bc they are experienced and are very helpful to make sure you are taken care of . Each person waiting were all greeted with a warm hello and how can we help you. They multi task and work as team . Great great experience again . Thanks guys . I really appreciate it . read more

A great place and the staff was nice. I think they could definitely be a bit more organized but it seemed like they just felt understaffed maybe. They were all so genuine and nice though! The glasses selection wasn't very diverse but they had some cute ones still. A great exam super high tech and interesting that the person that does your exam is video called in and controls the machines remotely. Super cool! Overall, great place and nice people and affordable prices. read more

I had the most wonderful experience here. I was seeing quickly, no wait time, and the staff was incredibly friendly. Bliss was amazing, she answered all my questions, was knowledgeable, made recommendations based on my needs, I couldn't imagine a better experience. read more

Vision, accurate testing, prescription and proper glasses are very important. Sales manager Bliss Fejka at the Stanton Optical location on Veyerans Blvd. Metairie, LA store 0150 could not have more helpful. She has the rare combination of being professional, efficient, patient, personable and knowledgeable, while being highly accurate. The remote vision test was not rushed or hurried. This is very important in an accurate eye exam. These compliments extend to the associates, store management and Stanton Optical itself in having such talent in their stores. Hopefully, Stanton has a protocol for recognizing such high levels of customer service. This store is worthy of such recognition. I highly recommend this store. The customer care and concern were exceptional. read more

if I could pick ZERO I would!! rude staff (male employee) who will insist you selected a dark purple rim with black arms for sunglasses frame when the ONLY frame I looked at and selected was solid black! the male employee informed me that it would take another 2 weeks to receive the frames that I selected (which was incorrectly shipped to the store and then after asking to cancel order, my prescription frames I selected suddenly appeared -- even though the only frames in the store are display frames! eye exam is by zoom with an eye doctor that isn't located in the state of Louisiana but is licensed in Louisiana. I looked up doctor's info and found he has active medical license and also PAST disciplinary action (Google search turned up 36 pages related to disciplinary action in the State of Florida where eye measurements for refraction were taken before Lasik surgery but on day of the lasik surgery, that physician set the laser used in the lasik surgery to wrong measurements. STAY AWAY!!!! read more

Outstanding service. Professional. Courteous. My boyfriend had exceptional service with Mel(lakeside store on Veterans in Metairie). She resolved an issue and when i needed glasses, i went to her. She is patient and honest. Worked with me to ensure i received the very best price while maximizing my insurance benefits. I will be going back for my prescription sunglasses. Highly recommend this woman. read more

I brought my own frames, which were checked by the technician and new lenses were installed. I paid out of pocket for every penny of this transaction. $95 for an eye exam and an additional $241 for the lenses. 3 months later the lenses are both cracking where the hinges are. I called and was told "because I didn't purchase an extended warranty, the lenses were not covered. I would have to pay full price for new lenses." The glasses were never dropped, chipped or anything. What kind of scam is that?! I already paid nearly $250 for lenses once, and they cracked because of POOR CRAFTSMANSHIP!! This isn't a user issue, but a craftsman issue. I'm not going to continue to pay hundreds for lenses for someone's carelessness. This isn't my first pair of glasses and these frames have had multiple prescriptions placed with no issue. Avoid this place. They don't stand behind their work and their professionalism is just a black hole for money. If they cared about their customers they would stand behind their product and make things right. NOT THIS PLACE. Find another place that will treat you well and stand behind their work. read more

El mejor lugar para hacer tus lentelentes. Atención personalizada y alta calidad. Muchísimas gracias! Ahhh y si de precios hablamos son lo mejor ! read more

I went in today to get my nosepad adjusted on my glasses, as it was loose. Luis (hope I'm spelling it right) did a fantastic job replacing it, and did a thorough deep clean of my frames, which needed it. He was cheerful, professional, and very much customer oriented. Stanton has my business forever, and I will recommend them to many people. read more

The staff here is excellent. I had my 7 year old son and 13 year old daughter to get eye exams. The staff was patient with me and my kids. Mr. Ortiz was very informative with eyeglasses selection that will be most beneficial for their age and durability for my son. When it is time for my exam I will go here. read more

I am extremely satisfied with my recent experience with Stanton Optical. I am not particularly sold on the eye "exam" but I have also worked in eye care and I understand that this was an exam strictly to determine my current prescription-and that was exactly how it was presented. It just concerns me for some that may not understand the difference. Mel assisted me through the process and she helped me to pick out the correct size frames for my prescription as well as for my face. When I picked up my glasses I was beyond happy that I could see so clearly and that they fit me perfectly. I rarely write reviews, but Stanton optical is well deserving of 5 stars!! read more

Just had a great experience at Stanton Optical/Metairie, yesterday (10/19/22). After going to four other places, I found GREAT CUSTOMER SERVICE with Bliss (and with Luis, while Bliss was out for lunch!). It seems customer service is a thing of the past, but Bliss was really there for me: caring, listening to my needs, helping with frame selection, lens information, cost information. I had just about given up, but I am so happy I didn't! I don't write many reviews, but I am delighted to write this one. I hope Stanton Optical knows what a treasure they have in Bliss. Thank you, Bliss, Stanton and Google, for the ability to share this experience! read more

The doctor was 1) not on location and 2) spoke very poor English. I had questions for the doctor that the staff could not answer. When I asked to talk to the doctor again they could not help me. I'm my opinion, this is not a very customer friendly office. read more

Had a wonderful experience getting contact lenses and glasses! Very upfront about the cost and options available. No surprise fees or anything. I made my appointment at 12 in the afternoon and they had availabilities at 12:30 which was super convenient. Everything was quick and easy. Special shout out to Bliss for adjusting my old crappy glasses and replacing the nose pads! Bliss and the whole team were kind and professional! As a physician it's great to see such patient centered care. read more

From the moment i walked in the door, when Louis greeted me w a warm welcome to the time i left and Louis said see u next week, i was left extremely satisfied! I have not been able to see this good in three years! My contacts are pretty perfect and Louis and his coworkers took great care of me! From now on, all my eye care is in Stantons hands. I trust them! Thank you for your genuine service! I am a happy customer! read more

My eyeglasses from a previous visit to a competitors facility never seemed right. My experience was so bad I didn't want to go back, and decided to try contacts instead at Stanton Optical. I was greeted and helped as soon as I stepped foot in the door. The in-office music wasn't half bad, and that made the short wait time enjoyable. Everyone I interacted with here were professional. The prescription from their competitor was way off, which is why I really couldn't see with the eyeglasses, but with Stanton Optical I was given the correct prescription and contacts that are extremely comfortable to wear. read more

The employees are amazing. Very helpful and kind. Great selection of frames. Good prices on lenses too. I'll definitely be back!

I paid a significant amount of money for an order that's been delayed multiple times. At this point it just feels like this place stole my money. If you plan to get glasses from this place, don't expect them to arrive ANY time soon. read more

I was very impressed with the staff and the process. Upon arriving I was informed by the doctor that my insurance (Medicaid) would not cover my exam or glasses. I was immediately and visually disappointed. He then informed me that I still had affordable options and that he would do his best to ensure I would get glasses if I wanted to move forward. I did! The exam always makes me nervous but he remained very professional and understanding. The teledoc appointment was actually very cool and efficient! After getting my prescription my doctor helped me to choose frames that I could afford. After explaining that the pressure in my eyes he referred me to a eye doctor that was in my network. I was so grateful for him. All together my exam, my frames, and my lens were only $114! I'm used to paying more than this WITH my insurance. I was very happy with the experience. If you are considering Stanton for your exam and glasses I encourage you to give it a try! read more

Outstanding device from all staff. I lost my glasses while here on vacation. They did everything they could to help me. So caring.

The service and personnel was professional, courteous and the friendly. I will definitely continue to use Stanton Optical.

This is is my second visit to this location and once again over an hour and a half wait. This is by far the WORST place ever. Second visit today took two hours. No eye doctors in office, everything is virtual. This place is a joke - waste of time and waste of money. First visit my prescription was in correct I was told to wait 5 days and come back. I make an appointment and I'm still waiting yet two hours with an incorrect prescription. Staff lies and says everything will be done in 15 minutes, just a complete waste of time. read more

Great service, knowledgeable staff! They were super helpful and made sure I got the most out of my insurance plan while still finding what worked for me. Appointment was at 10:15 and I was out of there by 11:15 read more

Worst place ever! No one Evers answers the phone. I've been waiting days for someone to call me back and no one has reached back out to me. I asked to speak to the manager and the guy at the from was extremely rude. I would never waste my time here. read more

The service was excellent and the employees were very helpful. Everyone was nice and pleasant. They also sanitized everything before I used it and after. I would recommend going here read more