I brought my Toyota Highlander in to Toyotech for problems with the rear liftgate. I spoke to Brian…read moreand explained what was happening and he made an appointment for me a couple of day out. When I brought the car back, I left it with him and he told me he would call to let me know what I was looking at. As promised, he called and told me my car was ready as promised. When I arrived I asked Brian how much it was, and I was floored when he gave me a VERY reasonable bill. I can't find any reason to take my cars anywhere else from this point forward. Brian is as honest as he can be, and knows Toyotas inside and out. Great service Brian!

Looking for a reliable mechanic in Johnson City?…read more When my daughter's car broke down in Johnson City, we took it to a chain repair shop, which estimated a lot of repairs at a high cost. Suspecting they were taking advantage of her, we consulted Tommy, our trusted mechanic in Knoxville, who confirmed our doubts. Although we managed to retrieve the car, my daughter still paid a lot for almost nothing. This time - when her car stopped running again - we found Brian. He quickly fixed the car and charged us a fair (and low) cost (based on Tommy's estimation). He was also accommodating, accepting the car after hours, and is someone we trust to not take advantage of those who don't know much about cars. Overall, Brian is a great mechanic who we highly recommend.

Best mechanic in Johnson City !! Jeff has worked on all my vehicles . Everyone is super nice …read more Would refer them to everyone !! Need a honest mechanic Here is the place !!

fast, easy, and affordable! Nicest people you'd ever meet and definitely know their stuff. My…read morefiance and I were broken down in a parking lot and they had us up and running in 15 minutes!!!

Saved the day. I live out of state and my kid had an issue with his car and needed to get to work,…read moreon a Saturday on Memorial Day Weekend. Talked to Christopher, said he could handle the problem. He came right away and literally less than an hour after the phone call the car was fixed and back on the road. He saved the day, great service and more than fair price. Thanks again!

Always get amazing service from Ponder Auto. They're prompt in their communication and are…read moreconsistently reliable. Having a technician speak about repairs without being belittling is a blessing. This is our go to place when we need any automotive work.

Amazing place. Reliable and very knowledgeable people. Highly recommended this place.read more

I FOUND MY MECHANIC!!!!! I needed to find a good and honest place to service my car. Dexter goes…read morefar and beyond that. Quality and value is just the beginning. Could not pick up my car SO, HE BROUGHT IT TO ME. I went by the reviews and they were all I needed to know. This place is awesome. Thank you Dexter

What a great person and got me back on the road thank you for you're service I give him perfect…read morescore , kept his word , came out a fixed my car and he is definitely a asset to our community! Give him a shout

I received high quality professional service with honest and very Fair pricing. I took an older GMC…read morein to see if they could help and I came out not feeling like I'd been lied to and taken advantage of like some shops. They will now be getting all of my business for my other vehicles.

From the owner: "Driven by excellence and a commitment to superior service, our auto repair shop strives to empower…read moredrivers with confidence in their vehicles. With unwavering dedication to quality craftsmanship, transparent communication, and personalized care, we aim to be the trusted partner for all automotive needs. By fostering a culture of innovation, continuous improvement, and community engagement, we aspire to set new standards in the industry, ensuring every journey is safe, reliable, and worry-free"

Ridiculous quote. I had a brake noise. They said they couldn't find it. They quoted me $4500 for…read morea full replacement of my brakes. I ended up using some brake lubricant on my own and it fixed the issue. I saved approx $4480 over their quote. (they do not have good mechanics)

After my son's recent move into the area, I was tasked with finding an and reliable auto repair…read morecompany. I checked into American and Import Auto Repair and was not only impressed with the reviews but also my initial visit. We had two cars that required routine maintenance. The service was performed quickly with an inspection that was comprehensive compared to what we had done before. They pointed out issues that are eventually going to need to be addressed but indicated that could be addressed later. Both vehicles had slow tire air leaks and were repaired for no additional charge. Prices are reasonable and communication by the mechanics is exceptional. Special shout out to Josef and the excellent mechanics that worked on our vehicles.. I would highly recommend this shop to anyone looking for an honest and reliable auto repair shop.

These guys are the best. They are honest and fair and keeps our 2004, 2000, 2011 older cars…read morerepaired and on the road. Highly recommend!

my truck wasn't making any boost and I thought the turbo was bad. since I'm out of town I got…read moreonline and found Josh. gave him a call and he drove an hour to look at the issue. In 10 minutes he found the problem. ended up being a split in the intercooler pipe. so if you're ever in the Bristol TN area and need a mechanic, give Josh a call!

From the owner: Call me today at 276-274-5458 to get your diesel, auto or heavy duty repair read more

I have had two separate occasions when I utilized Mike's Topline…read more The first when I was in college. I went to see my gf in TN in my dads excursion. The fuel pump broke. Mike was able to fix within 3 days, and he gave me a fair price. I am young and I was in a foreign place, normally mechanics would try to rip me off. Mike practiced honest and fair services for me. The second was really recently. My brand new car engine broke. Mike ran some diagnostics, and informed me of the bad news. He immediately looked for a new engine at a nice price , and even knew what to say to the dishonest dealership so they couldn't cheat me out of the warranty. For background: I'm an automotive engineer, and I trust Mike to deliver fair and honest assistance in automotive repair.

Initially I took my vehicle to have front end parts put on my 1990 K1500 and went to have an…read morealignment done at a separate shop. There were some complications with doing the alignment due to the knockouts being left in the upper control arms. I contacted Mike and let him know there was an issue. He ordered the tool needed and told me to bring it back in Monday which was the next business day and he would fix the problem and get me back on the road. Although I originally had an issue which neither of us were aware would be an issue. He did not hesitate to make it right, I can't recommend enough. Thank you very much Mike!