First they wanted to show up early and when I could not be there early enough for them they…read morecanceled. When they came back the next week I was being asked strange questions like what is in my basement, which made me feel like they were casing the place. The didn't clean stains I asked them to clean so I had to ask them twice and even then they missed spots (there were only 4 areas) The carpet was soaked when they were done and my furniture was just piled on top of each other. They didn't even put the plastic carpet protectors on my dining room table chairs, sofa, chairs end tables. They left dining room chairs on other furniture and left my piano bench on the sofa. When I asked for floor protector they just handed me some and I had to do it myself. They took the nosel off my bathroom sink to put it on their equipment. They put it back on and somehow crammed it on off the thread and it squirts out the sides all over the place. It was a total disaster. I can not even use my bathroom sink now. I hope I can salvage my carpet & the plumber doesn't cost too much. The company saw my review on google and called me. The guy I talked to said he was the owner & the weird questions were related to them trying to up sell. I told the best way of doing this would be just to ask if they could clean any other carpets not asking what was downstairs in my basement. It would of made their intentions clear and not left me the feeling my home was being cased. I explained to him the next day my carpet still was damp in areas, I got what I would call excuses. It was also no longer soft. I let him know other than not having water between my toes after a water extraction I would also expect after a cleaning that my furniture to put back in place with protectors on wooden legs and they at least check the faucet to make sure they got the cap threaded on. He offered to fix it and return my payment to me, if and only if I removed my review. I had planned on taking him up on the offer to get my payment returned in exchange for removing my unsatisfactory review (I was very uncomfortable about them returning). Later that same day I received a text from the guy that said he was the owner telling me to remove my review by 9 am the next morning or he would be contacting his attorney. I have included their text to me in a screen shot below. For me once a company threatens me with more aggravation for giving them the curtesy of a review & exercising my constitutional rights I am done with that company. Below is the condition my furniture was left after I put the protectors on some legs. Picture of areas where the spots that I mentioned earlier. Judge for yourself To those reading this review: It is our 1st amendment right to post how we feel about a service provided. We can also post facts about what occurred. You just can't lie. Please continue to be honest about the service and don't let bullies try to silence you. You need my voice and I need yours. These business owners can use the information to EARN a five star rating or they can be offended over a review. Support your community and rate!

I trusted this company to solve a cleaning problem for me and all they did was make the problem…read moreworse and then blame me. I had an accident that resulted in paint spilling on a chair in the living room. The technician used some solvent and a brush but wasn't able to clean the chair. As I was also having my carpets cleaned, there were floor units in my home. The technician, without my consent or knowledge, decided to use a floor unit on my delicate chair to try to take out the paint and all it did was leave a water mark and worse yet, ruined the fabric. The owner just yelled at me and said it was my fault when I tried to work with him to make this right. NEVER EVER NEVER use this company!!! They are the worst!!!

Fast and friendly service. We had whole house carpet shampooed. He with a team member did a great…read morejob. The rates were reasonable. The reason of taking one star off is that we ourselves had to move the furniture around.

Rather than just give an online estimate, Ricardo came out to our home. He had a light that showed…read morewhere stains were and we had more than we thought (we have a dog)! The estimate was fair and we hired him. He was very thorough, spent quite a few hours cleaning. Our carpet and sectional has never looked better! The only problem we had was that the carbon monoxide alarms went off due to the engine fumes from his truck. He quickly moved the vehicle and the problem was solved. We'll definitely be calling Ricardo for our next cleaning.

Dakota did a miraculous job on my cream couch! He was so personable and an all around wonderful…read moreperson! I'm so thankful

I have waited a long time to find a carpet cleaner that did an outstanding job at a reasonable…read moreprice. The green certified process with little water got the carpet super clean with quick drying time. Dakota arrived when expected and worked efficiently. He was personable, with a great eye for detail, answered all my questions and obviously well versed in his craft. I also had my upholstery done which had never been done before. It looks amazing. I couldn't be more pleased.

I used Bock's for the first time this year. Last year, I had Stanley Steamer come out and they…read moreleft so much sticky gunk all over my carpet that it was dirty almost immediately after they left. Never again!! This year, I searched for someone with great reviews. I saw lots of rave reviews on Google. So I thought I'd give them a try. Those reviews ended up being well deserved! They showed up on time, were so very nice and respectful, reasonably priced and the best part of all--my carpet. Oh my!! I actually started tearing up because it is beautiful again. It's a light taupe and I've been so embarrassed about the spots all year. From the day last year when Stanley cleaned it, it was matted and never looked clean after they were done. The difference is amazing--it looks like new again! They even reminded me several times that my socks would be damp (not wet) and to be careful walking on my kitchen floor. I'm older and definitely don't need a fall. So that reminder was appreciated. Anyway, they just earned a new repeat customer. Highly recommend this company.

I was very impressed with this carpet cleaning company. They were recommended by Carpet corner,…read morewhere we purchased our carpet, and I later found out that my cousin has used them previously. Christian and Martin did a great job in preparing our rooms for the cleaning. They were knowledgeable, friendly, and answered my many questions. It's been two days now, and I am very pleased with the results. I would highly recommend them. I also asked them to clean the tile grout in one of our bathrooms and also our sofa. Everything looks great.

Do NOT trust them. I scheduled my move-out clean over 2 months ago and they cancelled on me the day…read morebefore, offering no explanation other than low staff. They are unreliable and unprofessional and they potentially screwed me and all of my roommates out of getting our security deposit back, as our landlords require proof of a professional cleaner.

Lily has been cleaning our home on a regular basis for more than two months and doing an excellent…read morejob! I appreciate the extra help, the cost is reasonable, and she is pleasant and on time for weekly cleaning.

Great experience! I had The Maids come today for the first time and a deep clean of my home. I…read morewatched as they wiped down EVERYTHING....from the stainless salt and pepper mills, to large pictures, cabinets and backslashes, blinds and sills. My shower before The Maids was hideous..now it looks brand new and all of my bathrooms sparkle. They were very thorough and a supervisor came and inspected which was nice. I really felt like I could trust them in my home and we are going to look at plans to have them back on a regular basis. This working lady says A+++ all the way! Follow up: I saw a negative review from a year ago on Yelp where they only got one star, she felt like cost wasn't explained, room was skipped...that was NOT our experience at all. My husband called to set this cleaning up and told me "Honey, you are going to like them..I was so impressed on the phone, she explained how they charge the first time (by the hour and it is $175)....so we absolutely knew going in this was going to not be necessarily cheap. But I feel like for the work they did..all the stuff I HATE to do, it was worth it. You get what you pay for.

Way too costly!! Other than that, my overall experience was pretty good! Can't recommend this…read morecompany based on cost, but thanks for the quote. Sue

I requested that my wooden fence be stained and sealed. Hadl Services quoted me the best price so I…read morehired them. I'm glad that I did. They did a very good job at an economical price.

Extremely dissatisfied with service received!! We had a rental home in which a two year tenant has…read morejust moved out. Due to our busy work schedule we decided to hire someone to clean the carpeting. They also offered professional home cleaning so we thought we'd try that as well. My husband spoke with someone from the company who stated they had cleaned and deodorized the carpet. A few days later when two ladies were to come back out and clean the residence, my husband decided to pop in on them. He found one in each bathroom cleaning. Not even a full week afterwards, I visited the residence with a potential renter and was very embarrassed. The home was NOT deodorized; in fact, there was a horrid smell lingering in the air. The two ladies had spent 4.5 hours cleaning the empty house of 3 bedrooms and two baths. Dead flys remained in the window sills. Some windows had not been cleaned. Cobwebs still remained in numerous areas. Floors were only lightly mopped, not scrubbed which left food, mud, etc on the floor. Fixtures were not wiped down, nor were the appliances leaving remnant dirt and food splatter. I could go on but I'm sure you get the picture. Normally, it would take only myself two hours to clean this house. They had a four hour minimum. For 4.5 hours of two ladies time, I expected near perfection and a clean smelling home. Especially at a cost of $450. Never again!! I can hire someone local looking to make a few extra dollars who would do a better job. Save your money and look elsewhere for professional cleaning.

Service Master was AMAZING!! They were excellent to work with and took care of us when a plumbing…read morecompany flooded our kitchen and living room. They made sure we didn't receive a bill and assured us they would work with the plumbing company. Their office staff and technicians all deserve a 5 STAR rating for how well they took care of a new customer! If I need your services again, you definitely have my business!