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    Stanley Steemer

    3.4 (5 reviews)
    Open • Open 24 hours

    Services - Stanley Steemer

    Carpet cleaning

    Damage restoration

    Air duct cleaning

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    10 months ago

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    2 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    Fresh Air Corp - The Fresh Air Corp Air Duct Cleaning Truck Fleet.

    Fresh Air Corp

    (24 reviews)

    Southeast

    Very good experience, and Veteran discount! Pam in the…read moreoffice was very friendly and helpful!

    First, I'm very happy with the actual vent cleaning service I received at my property, and office…read morestaff interaction was fine. I have a specific issue that I think any future customer should be aware of before agreeing to services. If you're going to use their services - and again, I was happy with the actual service - I strongly recommend you pay by cash or check. I had chosen to pay via credit card. Their credit card handling is ... not great. I expected the technician to use some kind of processor like a square reader, but the solution at the time was to call over to their office and read out my phone # and CVV to their office staff who would process the payment. That's not a great solution and borders on unacceptable in 2026. The office staff was not answering the phone at the time that my service was completed, so the technician told me that the office staff would reach out to me the next day, which from my perspective, no big deal. Ultimately I got in touch with the office staff and paid, via reading out my card # and cvv over the phone. Again, not great. A link to a payment website would do a lot to alleviate concerns. During this call I mentioned using an onsite reader or payment website as being far preferable to reading out a card # over the phone. Here's where things start to go very wrong. Later I spoke with the owner of the company who opened the phone call in an extremely aggressive manner, claiming that I had been mean to his staff and practically yelled at me because I was unwilling to pay by credit card. I was in fact at every point during this willing to pay by credit card. I do not want to get into a he said/they said re: whether or not I was mean to the office staff there. I definitely did unreservedly apologize on the phone to the owner for any negativity in my interaction with his staff. Whether or not I was actually mean is not important to the next point, and this is the important bit: The owner told me that "If I was so uncomfortable reading my card out over the phone, I could've written down my card # and given it to his guy". Now this, this is huuugely unacceptable. Anyone familiar with the standards around credit card number storage and transmission (PCI-DSS) should know that this is a big red flag. There are specific rules for storing credit card #s, and writing it down on an invoice and throwing it on the passenger seat while you drive to the next location is definitely NOT on the ok list. I really hope that the owner was just throwing out random ideas and that this doesn't reflect a common business practice. Certainly the technician did not offer this solution, as well he shouldn't given how problematic this is. I would also emphasize that practically by definition, this company doesn't just have your card # and cvv, they also have your full address (assuming you live at the location you got service at) and likely full legal name, so this is quite a bit worse than a company storing just your credit card #. Anyway, I myself will not be using their services again due to my extremely negative interaction with the owner. If you choose to use their service, please PLEASE use a check or cash, or at least verify that their card handling processes have improved since my date of service (March 2026).

    Five Star Home Services

    Five Star Home Services

    (39 reviews)

    Dallas did my annual furnace inspection. He was very professional and personable. He recommended a…read morevent cleaning and when I asked, he recommended Stanley Steemer. He checked my electrical box and it is setup for a surge protector. Dallas was very knowledgeable. I liked that. Morgan Condo

    I had an emergency gas leak that required a gas line repair, and it was honestly one of the…read morescariest and most nerve-wracking situations I've dealt with especially since it happened in the middle of freezing temperatures in January here in Ohio. We were without gas, heat, and warm water for the entire weekend, which made an already stressful situation even more frustrating and time-consuming. From the moment I called Five Star Home Services, I was met with urgency and care. The employee I spoke with over the phone immediately understood the seriousness of the situation and pushed me to the front of the line to ensure a technician arrived as quickly as possible. That alone brought a huge sense of relief during a very overwhelming moment. Austin arrived and was absolutely exceptional. He calmly assessed the situation, clearly explained my options, and worked diligently throughout the entire day to try to remedy the issue. When he realized the repair couldn't be fully completed on his own, he didn't hesitate to call for backup so additional help arrived to assist, and together they fully resolved the problem. As a single woman dealing with a major home repair, I was admittedly concerned about the possibility of being taken advantage of. That was absolutely not the case here. Everyone I interacted with was knowledgeable, sincere, and genuinely focused on finding the best and most appropriate solution and not the most expensive one. Austin remained professional, patient, and empathetic throughout the entire process, which made a stressful situation far more manageable. I highly recommend Five Star Home Services and would strongly encourage others to use their services. This team showed urgency, integrity, and true professionalism when it mattered most

    Campbell Restoration

    Campbell Restoration

    (15 reviews)

    I recently experienced an accidental garage fire that damaged my siding, a small portion of my…read moreroof, fencing, plants, a downspout, connecting PVC drain pipes, and other areas around my home. A fire can be a very frightening experience when you think about the potential consequences, including the possibility of serious injury or loss of life. Campbell Restoration was recommended to me for the repairs. I also took the time to research the company and read the many positive reviews from other customers. I'm happy to say that I can now add my own positive experience to those reviews. From the beginning, Campbell Restoration was professional, responsive, and easy to work with. The team did a great job addressing the damage and restoring my property. They were knowledgeable, courteous, and committed to making sure the work was done properly. I'm very pleased with the results and grateful for the work Campbell Restoration did to help restore my home after the fire. Based on my experience, I would be happy to recommend Campbell Restoration to others who may need restoration or repair services.

    We were connected to Campbell Restoration by USAA when we had some flooding in our home. They did…read moresuch a good job working with us on the restoration that we partnered with them to do some additional renovations. On the restoration side, Aarion was so responsive, helpful, and thoughtful. On the construction side, we were delighted to work with Rob, Nolan, and their crew. Our new kitchen is gorgeous, and the craftsmanship is top notch. Their hard work and customer service focus made what would have otherwise been a terrible experience into a great one. We hope we never have another house disaster, but we would definitely be delighted to work with this group again.

    Stanley Steemer - carpet_cleaning - Updated October 2026

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