I went to Elements Of Style in Sykesville originally, but when I moved to Frederick, I was…read moredelighted to find out that they had a second salon there. Brooklyn/Brooke is wonderful! Everyone else seems terrific, too. Cannot recommend enough.

First of all, let's be clear about how committed I am to Taylor and how well she treats my brows…read morelol. I literally drive from D.C. to Frederick because I don't trust anyone else lol - she is that good for me! When you've found a good thing right? Let's get into the shop. The shop is fairly new to Frederick - located in The Village at Wormans Mill. It share a strip with a few other cute shops like the corner ice cream shoppe, a bakery, and a very tasty Mexican restaurant called Plaza Mexico. So head over, get your hair done, wax that unibrow, and grab some some food.

I left this salon being happy beyond words. My hair was Gorgeous! I told Latoya the look I wanted…read moreon the phone a couple of days before my appointment. She was very accommodating in scheduling my appointment since my schedule can be quite hectic. She gave me the exact look I wanted. Check out Best Kept Secrets Salon in Frederick, MD. http://Styleseat.com/latoyadorsey2

I am writing to express my deep disappointment regarding a recent experience I had Best Kept…read moreSecrets Salon on Rosemont Avenue, which fell far below the standard of professionalism and service that their pricing suggests. Prior to my appointment, I communicated my desired hairstyle and even provided a reference photo. Based on this, I was quoted a premium price--an amount I was prepared to pay under the assumption that I would be receiving a service reflective of professional standards and products. However, upon arrival, I was met with several concerning issues. There was only one stylist on duty, and she not even close to finish with her customer. I waited 90 minutes for her to finish. Before my hair was washed, I inquired about the products that would be used, as I am particular about maintaining my hair with professional-grade items. To my surprise, the stylist presented products I had never heard of, and when I voiced my concern, the other stylist (who arrived 45 minutes late for her appointment) openly laughed. My stylist then offered to use Mane and Tail or Head & Shoulders and questioned my objection to them being labeled as professional products. I began to feel apprehensive about the trajectory of the appointment. The situation further deteriorated when the stylist washed my hair using cold water, struggling to get the temperature to a comfortable level. Still, I remained patient. After shampooing, we returned to her station where she prepared to blow-dry my hair. I asked why, as I had clearly requested "flat twists" and shared a photo during the booking process. She responded that she did not know how to do that style. The other stylist, who had booked the appointment, expressed surprise and admitted she assumed her colleague had the necessary skills. What followed was an awkward silence as my wet hair remained untouched. To make matters worse, my stylist then left the salon--without informing me--to purchase food for her child, leaving me alone in the chair. Not knowing when she would return, I began detangling my hair myself. I asked the other stylist for a wet brush; she appeared unfamiliar with the term and later informed me none were available. When I requested sectioning clips, none could be found. I ultimately had to use dusty rubber bands from a shelf to section and detangle my own hair. I informed the remaining stylist that I would be leaving once my original stylist returned. I offered to pay for the shampoo service. She contacted the salon owner, who arrived ten minutes later--still before my stylist returned. I explained the situation, only to be met with a smug "Okay, have a nice day" in response. This experience was not only disappointing, it was deeply unprofessional. Charging high-end salon prices while using subpar products and providing disorganized, dismissive service is unacceptable. I left feeling disrespected, frustrated, and inconvenienced. Clients deserve transparency, respect, and professionalism--especially when paying premium prices. African American women with natural hair often face significant challenges when seeking high-quality hair care services. It is not uncommon to travel long distances and pay premium prices to find stylists who are knowledgeable and respectful of their hair texture. This ongoing struggle highlights a broader need for more inclusive and professional hair care options within Frederick county.

It's the worst Hair Salon I ever been overpriced. They don't even do a good job and they look at…read moreyou like they have an attitude. Trust me you do not wanna go here if you're not Dominican,. I don't know if the lady is the owner, but her face looks mad the 2 times I have been there.

I got a blow out from this place. I have black natural hair that was previously dyed. 2 weeks later…read moreand my hair still smells burnt and I lost my curls. Don't go if you have natural hair

Coming from a guy who rarely likes a haircut I get, Brandon from Jagger James absolutely blew me…read moreaway! Right as I walked in, I felt like a VIP guest. He didn't simply cut my hair, but provided an entire experience, and customized my cut specifically for my head shape and desired look. From now on, I won't let anyone touch my hair except Brandon! I highly recommendt!

I'm very disappointed in the customer service here, to the point that I will not use them again…read more Here's what happened: my friend and I had been having our hair cuts done for a few years by Brittany at another salon. She's very good and I was happy to see her thrive even though she decided to move to JJ salon. We followed her there even though I had qualms about the salon after seeing the pompous and self-congratulatory look of the website. The prices are considerably higher than what we were used to paying but still, we knew we would get good cuts and dyes from Brittany. My friend missed an appointment - her fault, she agrees. She called four minutes away from the salon at her next appointment to apologize and say she was on her way. The receptionist said she would have to make another appontment but before that my friend would have to pay $260.00 to reimburse the salon for two missed appointments. Let me say that again, she was four minutes away and they wanted $260.00 before they would deign to see her. This is ridiculous. The salon is not in LA or NY - not even DC. If they can get over themselves and correct their bad customer treatment I would go back. As it is, I'll miss Brittany's good cuts but I won't indulge that kind of bad behavior.

I'm completely satisfied with their services! They are very polite and professional and my hair…read morealways looks fantastic when I'm done. David and his wife are wonderful people that I highly recommend whether it's a cut, color and style or a manicure or pedicure. Nowhere in the Frederick area will you find their quality and reasonable pricing guaranteed to be a positive experience!

I wanted my long hair gone with something more manageable and David was great at suggesting what…read morewould not only look good on me, but work for my lifestyle and desire of low to no maintenance. It is perfect! He does a great cut!! I will be back for certain!!!

Libi is a hair magician -- plain and simple. From the moment I sat in her chair, there was an…read moreinstant connection. She just knew exactly what my hair needed. She used the Keratin Complex Express blowout on me, and let me tell you... even in the thick Maryland humidity and being outside all day, there was ZERO frizz. That's magic. She gave me the best shampoo of my life, didn't miss a spot (even got that tricky lower back section), and when I left her chair, every single piece of hair was perfectly in place. I live in Baltimore, but honestly, I would drive hours to see her -- she's that amazing and talented. If you're looking for someone who truly gets it and makes your hair dreams come true, Libi's your girl.

I have gone to Avenue West for many years and found them friendly, capable and fine price. My wife…read moregot excellent service also.

My family and I have been coming to Martha's hair salon…read moresince they had their location in the mall which has been almost 20 years. We have always been content with the services they provide!

Terrible experience for my wife hair cut highlights.worst part was with Martha who's the owner.read more

My salon closed and I needed a new stylist. I found Theresa here! She listened to me and went…read morebeyond my expectations. The foil highlights came out great and she set up a plan for future styling needs. They are reasonably priced, no frills and adhered to COVID guidelines successfully.

It had been. While since I got my hair done. I was a bit nervous getting highlights as I have had…read moresome pretty bad ones. Jessica did an amazing job and the highlights and cut. She listened to what I wanted and made suggestions on how not to make me look a hot mess. I have gotten so many compliments on my hair and will definitely be going back to Jessica for my future hair needs.