Reliable and Excellent Service for Years!…read more Towne & Country Cleaners has been my go-to spot in Newtown for years, and coming back after living in Alaska, I was so glad to find the same incredible service I've always trusted. I recently needed a suit tailored for an upcoming wedding, and they did an amazing job! The tailoring was quick, and the suit turned out perfect--fit like a dream. It's clear they take pride in their work and value their customers. Whether it's for dry cleaning or alterations, Towne & Country Cleaners always delivers top-notch service with a friendly and professional touch. I couldn't recommend them more!

I just encountered a relatively unpleasant experience with Town & Country, but as the facts are…read moreuncertain, I can only fairly address the circumstances and attitudes confronted by this event. Recently I had a sports coat's lining repaired there. When I returned to pick it up, the work was done well, but there was an ink stain on the front of the coat that had not been present when I brought it in. I brought it back to inquire about it, and of course they denied causing it, and further could not fix it. So, bye-bye jacket. It is possible that there was a pen in a pocket somewhere when I brought it to them, and that the pen leaked while in their possession. I cannot dispute that. However, why wasn't this problem pointed out to me when I picked it up and paid the cost of the repair? It was quite obvious when I finally took it out of the plastic to wear it. Regardless of the time the leak occurred (before, during or after the repair), it was certainly there when they finished their work. It would have been more honorable to point this out to me, rather than have me find it once at home. I am a reasonable guy, and I recognize the ownership of the ink and time of leakage is in doubt. Still, it was visible to me, and likely visible to them before the transaction was completed. But, rather than be upfront about it, and explain it was not their fault and only saw the stain at the conclusion of their work, they chose to not inform me, and make me return to them to talk about it. And, of course, they were defensive and unwilling to see any way they could have handled it differently. Not a good business move, as I cannot continue to use their services in good conscience, and I am writing this review to warn off other people who might encounter a problem in the future. These seem to be nice people, but a bit shortsighted. All they had to do was deal with me directly, and as if they were sorry this happened even without any admission of responsibility, and I would have been unhappy, but satisfied with their deportment. As it was, they failed on the human interaction scale, and lost a customer.

Now $2.49 an item, still the best deal around. Not the fastest service and still not friendly,…read moreDropped of Tuesday, pick up Friday. Still my go to spot.

While the discount price is great, you end up having to buy new dress shirts. I used them for six…read moremonths and eventually every one of my shirt cuff buttons where destroyed. They will replace it but the buttons they have do not match. It might be fine for a Zoom call because no one will notice. It does matter when you are meeting a client in person. If you need men's business shirts cleaned, be prepared to have your buttons damaged.

Upon entering, the staff were very pleasant and professional. They made small talk with each…read morecustomer they attended. I was a third person in there, lol. I enjoyed that touch. I used this business for alterations, it is a bit expensive $50 for blazer $25 for a pair of pants it was worth it. However, I do have to admit that they do excellent work, the seams were detailed and it fit perfectly after they altered it to my size. I will definitely be using them again for alterations, I'm not sure how the cleaners portion prices are, but for now I have found an alteration place nearby.

I received their name from a friend who's used them for years and they did not disappoint me. They…read morealtered pants of my husband's and dry cleaned several items to my satisfaction. I pointed out areas on an items that needed attention and one was redone with pleasure and with no additional charge to see if the stain could come out better. We had success on the 2nd round. Staff is helpful and eager to do timely work at a fair price.

Always great service very efficient and reliable used to go somewhere else and they are so much…read morebetter

Do not use. Their altering services are a disaster. They incorrectly stitched a shirt and sewed in…read morethe wrong zipper into a pair of pants. Tried to get them to repair their work and they refused, wouldn't even reimburse for their poor work quality. I brought the shirt to another tailor in town and they said it was unrepairable because the fabric was glued with fabric glue before being stitched. Shirt is ruined. This used to be my go to cleaner but I think it changed ownership as the pandemic hit. Not the same place - DO NOT USE!

The owners are extremely friendly and I can tell they take great care of my belongings. I have…read morenever gone to another dry cleaner more than I utilize Greenpia. They provide excellent service and are my favorite dry cleaners!

Tried to use them but they had installed a new software system and didn't have it working yet so…read morethey weren't taking new business

This business does quality work and items were ready on time. However, the unforgivable sin is...my…read morehusband dropped off several mens dress shirts to be cleaned and pressed. We noticed that on the inside of each of the shirts our last name was written in PERMANENT marker. NEVER in my life have I seen a dry cleaner write on clothing! I am so baffled as to why they don't use a tag system like EVERY other dry cleaner in America!!! I am utterly shocked that there are not hundreds of poor reviews about this establishment sighting this same complaint. If they change their article identification system to anything other than ruining clothing with permanent marker, I may consider going back because the quality of the work was actually very good.

My wife went here for alterations. The woman was very efficient and fast. Only a few days wait and…read moreeverything fit great. I believe they do same day alterations which could be a huge plus for some in need.

Long time family run business, affordable prices, quality service with a friendly atmosphere…read more Highly recommend!

Very Nice people to so business with. Very accommodating And friendly, did very good job. Fast…read moreservice. Highly recommend they

Great service!!! Kind and so hardworking!…read moreThank you for caring for my clothes. Attention to detail , so good!!! You really got that stain off!

I picked up my dry cleaning and paid the price on the ticket. As I was leaving, I was told the…read moreticket price was wrong. At first they tried to charge me double the price on the ticket but I pushed back. They made me pay an additional $25. I will never be returning and want to warn others.