They just kept saying they were short staffed. I waited in line and then one employee called Arcy…read morecame and moved everyone to a line and I had been waiting the longest but they didn't care. Very disappointed

The first time I saw Barbie looking like she does in the picture, as you see, I made an Advance…read moretowards her. How could I not? It was an auto reaction. Parts of me thought it a bad idea, but those parts were wrong because now she's mine. They weren't particularly nice to us at Advance and we weren't able to find any of the things that Barbie needed. It's not my favourite place by any stretch of the imagination and we were better off at AutoZone down the road in the end. Cheaper and had more to offer in terms of what we actually needed for the lights and wiring in the car.

I bought a new battery 6 months ago and now every week and a half, the battery goes completely…read moredead. My mechanic tested the started and the alternator and told me the battery was the issue. When I came to talk to them, the tested it and told me my battery was fine and tried to sell me a portable jump started as they said the warranty doesn't apply since the battery works. So they just expect customer to deal with faulty parts.

Had a scare with my battery this morning. I was able to get a jump and drive straight to AutoZone…read more I was helped by Ash at this location who was able to test out my battery and educate me on Joe car batteries work. Left happy and helped. Thank you Ash from AutoZone :)

Went there for new batteries on my diesel truck. Had an injury that prevented me from pulling them…read moremyself (normally would-mechanically inclined) but the district manager was in the store and did the swap for me. Great customer service!

From the owner: Whether you're a do-it-yourself mechanic or a professional technician, your local O'Reilly Auto…read moreParts carries the parts, tools, and accessories you need to get your vehicle back on the road. We also provide free store services, including battery, starter, and alternator testing, O'Reilly VeriScan Check Engine light testing, and part installation with purchase of most batteries, wiper blades, and bulbs. Need a specialty tool for a one-time repair? Our Loaner Tool Program lets you borrow what you need with a refundable deposit. Stop by your local O'Reilly Auto Parts store, where our parts professionals are ready to help you find everything you need for your next project.

So, my AC in my car just stopped working. Went today to try and do it yourself it. Bought some…read morerefrigerant, and with the help of Dee, she showed me how to place the meter and whatnot. So started my car, turned it on high and lo and behold, it started working. Compressor kicked on, ac blowing cold. Dee had the magic touch, so she was able to refund my money and fix my AC! Thanks Dee and O'Reilly. You saved the day.

You get exactly what you need for your vehicle at O'Reilly!!…read more I've purchased alternators, cabin air filters, windshield wipers, a tarp, jumper cables, plus more! Walk in and talk to a helpful person at the counter & they will make sure you get the right part for your year and make. They keep track of your purchases by your phone number.

So I have to give a shout out to one of the employees at this location. I always go to this auto…read morezone when I need stuff for my car. My check engine light was on so I went to have them run the code and what came up was the mass air flow sensor so I asked if they had it in stock and they did so I bought the part. Mind you when I walked in I was immediately greeted and Jack helped me. He then told me he could put the part on for me in the parking lot. I told him my son could do it so he really didn't need to. He said it wouldn't be a problem. He explained to me what he was doing and what it would look like when it was bad and literally put it on for me. It was such a kind gesture and in my opinion he went above and beyond and needs some recognition. He left me know that the light would go off after a little bit and it did! Kudos to Jack and his wonderful customer service! He needs a raise!

Becky, the lady at the front was so very helpful. Could not find my oil that I needed. She went…read moreahead and did her magic on the computer and made sure that I had the right oil and was able to get me some windshield wiper fluid as well. She truly is

I would not take my Audi any other place. I have been using this place since 2013. Good work…read more Honest and reliable.

I am picky. Ali satisfies me with his care and attention to the details, of mechanic work and…read moretakes care of my Audi. I recommend Ali and Precision German Auto enthusiastically!

Did an amazing job! Took my vehicle in & out, and taken care of perfectly. Tremendous service and…read morerepaired the damage on vehicle quickly. Extremely professional and excellent quality service.

Excellent service very knowledgeable technicians. fixed my car the same day. Pricing was fair.read more

Yes this location in Friendswood off Parkwood is very helpful anything I've gone in to purchase…read morethey've always help make sure I get the right item.

This review is based upon multiple visits and is not a one-time experience…read more I stopped in and asked them to use their OBD engine code reader. She brought it out to the truck, plugged it in, and went back inside to plug the device back into their computer to interpret the code. Long story short, the printout she gave me was spot-on perfect (5 stars). I replaced the parts but upon my return, they wouldn't clear the code to make my engine light turn off (deduction of stars). On a subsequent visit, I returned some things I bought. Yes, I lost my receipt. They gave me store credit. It's policy. I get it and agree with it. However, returning two items should not take 30 minutes. It literally took 30 minutes. I'm not exaggerating. Also, he screwed up and ended up having to return the items separately giving me two different merchandise cards. The incompetence was staggering. My wife was waiting in the car and was livid when I got back in the car (more deductions). On yet another visit, I bought some things to use the above mentioned credits. I purchased way more than the $9 in credit I had. I also ordered a Mini Cooper wiper blade for my daughter's car. It wasn't in stock but I pre-paid and was told it would be in the store the next day. I went back two days later only to find out it wasn't available. No one called to tell me it wasn't there. No one called to ask me if they should order it from a different warehouse. I told them to refund my money. Well, since I had used a $9 credit along with my purchase, their system defaults to store credit even though I bought way more than $9 of product. It also forced them to give me store credit for the entire amount of the wiper, not just the original $9. I had my receipt. Now I'm stuck with another merchandise card for $13. This policy is stupid. I fully understand the policy if my original purchase not enough to cover the $13 but it was more than enough. This aggravation is not worth shipping here. I will go back to spend my $13 but that will be my final visit. Bottom line - Gross incompetence of the employees along with some ignorant corporate policies made my multiple experiences miserable. I'll take my business elsewhere.