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    Autozone

    3.8 (9 reviews)
    Open 8:00 am - 9:00 pm

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    1 year ago

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    1 year ago

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    3 years ago

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    2 years ago

    Becky was amazing! She diagnosed and replaced my battery with ease! Great place for friendly service.

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    6 years ago

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    10 years ago

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    9 years ago

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    AutoZone

    AutoZone

    3.4
    (10 reviews)

    Yes this location in Friendswood off Parkwood is very helpful anything I've gone in to purchase…read morethey've always help make sure I get the right item.

    This review is based upon multiple visits and is not a one-time experience…read more I stopped in and asked them to use their OBD engine code reader. She brought it out to the truck, plugged it in, and went back inside to plug the device back into their computer to interpret the code. Long story short, the printout she gave me was spot-on perfect (5 stars). I replaced the parts but upon my return, they wouldn't clear the code to make my engine light turn off (deduction of stars). On a subsequent visit, I returned some things I bought. Yes, I lost my receipt. They gave me store credit. It's policy. I get it and agree with it. However, returning two items should not take 30 minutes. It literally took 30 minutes. I'm not exaggerating. Also, he screwed up and ended up having to return the items separately giving me two different merchandise cards. The incompetence was staggering. My wife was waiting in the car and was livid when I got back in the car (more deductions). On yet another visit, I bought some things to use the above mentioned credits. I purchased way more than the $9 in credit I had. I also ordered a Mini Cooper wiper blade for my daughter's car. It wasn't in stock but I pre-paid and was told it would be in the store the next day. I went back two days later only to find out it wasn't available. No one called to tell me it wasn't there. No one called to ask me if they should order it from a different warehouse. I told them to refund my money. Well, since I had used a $9 credit along with my purchase, their system defaults to store credit even though I bought way more than $9 of product. It also forced them to give me store credit for the entire amount of the wiper, not just the original $9. I had my receipt. Now I'm stuck with another merchandise card for $13. This policy is stupid. I fully understand the policy if my original purchase not enough to cover the $13 but it was more than enough. This aggravation is not worth shipping here. I will go back to spend my $13 but that will be my final visit. Bottom line - Gross incompetence of the employees along with some ignorant corporate policies made my multiple experiences miserable. I'll take my business elsewhere.

    Autozone - autopartssupplies - Updated July 2026

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