These people that work in this store are lazy They don't help at all Unlike the other locations If…read moreyou need your engine light or battery checked they will make up an excuse to not do it I try to avoid this location They have horrible customer service Thankfully there's an O'Reilly's across the street

Kevin was awesome! He helped me choose the right battery and installed it quickly. Super nice,…read morehelpful, and fast--great customer service!

I am a 65 year old single lady who badly needed help, so I stopped in O'Reilly's Auto Parts on…read moreScarsdale Blvd. and explained to they young man at the counter that I came out of Food Town and my battery was dead and a very kind homeless man helped me with a jump. The man found another person who kindly used her vehicle to jump my car! I was so grateful. Down the street was O'Reilly's Auto Parts so I left my car running and ran in to get a new battery and installed "I told him it was a 2013 Ford Fusion 6 cylinder just a regular car. He said, " I would have to have my engine restarted are all my electrical system would have to be restarted. He had a bad attitude. I drove down the street to Auto Zone on Scarsdale Blvd. turns out my Ford Fusion is just a regular car and thank God they put in a new battery everyone was professional. I stopped in O'Reilly's and told the young man he shrugged his shoulders and walked off. I will never return!!! Angela

I have always shopped here until today. I will not have a child assistant manager (Christian) talk…read morerude to me about a faulty battery bought here less than 3 months ago. After a few choice words I was told to leave it with them and come back in 2 hours to see if they could charge it. Well it didn't charge and I got the replacement I should have received in the first place. I suppose I should have gone to auto zone

Went into O'Riellys knowing I needed brake pads and rotors but was clueless as to which brands I…read moreshould get. Eric answered all my questions and offered great recommendations. He even offered to help bring the parts to my car! This isn't the closest location to my house but I'll make the drive for the customer service, every auto store should have someone like Eric!

This place is always short staffed, I think at most they have 2 employees. Which is probably fine…read morefor most of the day, but it's exactly when you need something quick that they are both tied up with a situation that's going to take awhile. But it's okay, because sometimes you are that person that needs the extra attention. The employees here are very helpful and actually know their stuff. I come here for all my quick auto needs.

They just kept saying they were short staffed. I waited in line and then one employee called Arcy…read morecame and moved everyone to a line and I had been waiting the longest but they didn't care. Very disappointed

The first time I saw Barbie looking like she does in the picture, as you see, I made an Advance…read moretowards her. How could I not? It was an auto reaction. Parts of me thought it a bad idea, but those parts were wrong because now she's mine. They weren't particularly nice to us at Advance and we weren't able to find any of the things that Barbie needed. It's not my favourite place by any stretch of the imagination and we were better off at AutoZone down the road in the end. Cheaper and had more to offer in terms of what we actually needed for the lights and wiring in the car.

Nick and the team were more helpful than I anticipated. They didn't have what I came for but Nick…read morewasn't going to let me leave empty handed. He quickly walked me through an alternative solution and had me on my way. He was knowledgeable and accommodating. Hate to say it but I've come to expect average to below average service from auto parts stores. Not here. Great job O'Reilly! -Joe

If I could more than 5 stars I absolutely would! Beyond excellent service from this location! I…read morecame in needing to purchase a break light and asked if they could put it in for me. Although we had some trouble getting it open Tab, Miguel, and Jared went ABOVE AND BEYOND to help me. Even though it began to rain they didn't stop! Another young lady came out and kindly handed me an umbrella as well, unfortunately I wasn't able to get her name. But, this is an amazing location! Thank you guys so much for all your hard work and dedication!

this is the worst place to buy a cart, I bought my cart the last year and when I went for the…read moreMaintance they told me that the warranty that I paid when I got the car is expired last year. I went to talk with the finance department and an old man told me that yes my warranty expired after 7 year (my car is 2018) and maybe the finance guy ( Arabic man) that filled all the paperwork made a mistake but they charge me for that warrantee, he said that he would tried to helped me to extended and give me a call in the next 2 days but there's almost one week and he did not contact to me so I went to the finance office again and he wasn't there so I talked to another guy and he super chill just told me paid for other warranty but they need to inspect the car first. they are not professional and their ethic is not there, the finance people did not anything about what they are selling.

the other day,I tried to apply to buy a new car,the sales person told me the interest is 7…read more%,Wow...this is crazy nobody in today economy will charge that amount.I do have an excell ent credit history,this is absurd...Adios Kia..

Go elsewhere! They…read more( Georgetown location) have a New 2022 Travel Lite Rove Lite 14FD advertisement on their site for $14,999, after showing me 2 other Rove Lites, they showed me the one advertised. They said it is sold as is - dent, no fender on one side, seating/storage construction falling apart inside, other small tear and noted it came that way from the manufacturer. The salesperson said they would hook it all up to make sure everything works properly, wash it, give me a tutorial, etc AFTER I'm approved for financing. Then they said my car was not capable of towing it ( it weighs 1676 lbs, I have an SUV with a tow capacity of 2,000 lbs), my bumper is too low, and that the Rove Lite isn't actually for sale, it needs to go back to the manufacturer. It's a 2022, so it's been there for how long? And it's advertised on the site? And the salesperson told me it was available to purchase? The "manager" said oh yea it keeps coming up on our site for "inventory purposes"- right! Try the old bait and switch game. Not a nice experience, I would go elsewhere!

Bought a 27' tournament fishing boat with twin engines!! Poor scheduling, lack of communication,…read morehad boat for almost 3 months and still didn't fix everything after I pulled up to take it home. I can't go on significantly. Let's see how they respond to two major items not being fixed after months .... And told everything is fixed. Nope. This has gone on for close to a year I'll send a new review in a week.

Why does this location still exist??? The service has always been horrible…read more Left my merchandise and went straight to Auto Zone (Pearland) where the service was exceptional!

Sexist people who don't want to help you at all, just want you to leave their store. They'll pull…read moreout any stop they can just to rip you off of their warranty. Also, sexist comments and jokes by every male worker I've encountered. Got an AC compressor under warranty, it inevitably broke because of the poor quality, and when I tried to return it, they said the warranty only works if you had gotten the "complete AC repair package"; meanwhile, they don't even sell the other parts for my car because it's 30 years old. By the way, no one offered me that "package" when I purchased it.

Hats Off to BMW of Clear Lake taking care of me. I was visiting from Louisiana and busted one of my…read moretires on my X2.. They were able to get me in Monday after incident without an appointment, and a tire was ordered and came in on that very .same day. They communicated with the dealership where I purchased my car in Baton Rouge and the additional tire and rim insurance that was validated and credited. my vehicle was picked up and transported to their dealership from app 4 miles away free of charge, and tire insurance was validated And the work was completed free of charge. Thanks Luis Morales for assisting And all the workers who were so welcoming and helpful.

I will not return to Advantage BMW of Clear Lake. My repair charges increased after I informed the…read moredealership that I had warranty coverage, which left me questioning whether the pricing was adjusted because a warranty company was paying a substantial portion. The final invoice showed $2,192.12 in charges, a $1,542.34 warranty adjustment and $744.92 due from me, but it did not clearly explain how the warranty payment was applied to each repair. The dealership also did not provide the customary vehicle cleaning after service. I expected transparent pricing, a clear itemization and better customer care from a BMW dealership. This experience left me disappointed and distrustful.