Hello; Having this as my first solo move, it was a good…read moreexperience for me with the 2 workers who are dedicated to their work and very patient with me. I could not have asked for a better team to load my furniture at my Arthur apartment and unload into my storage in Ottawa. It was good to have the same team to serve in this way. Thank you so much for your commitment to serve with excellence. Satisfied Louisa

Good guys, arrived on time and didn't dawdle. I got tired just watching how hard they worked. Five…read morestars.

I used Ninja Movers back in 2019 for a move and had a great experience, so when it was time to move…read moreagain, this time from a condo to a townhouse, I decided to use them again based on that positive experience. Unfortunately, this move was very disappointing, especially considering how happy I was with them the first time. The biggest issue was the wardrobe boxes. The move included two wardrobe boxes, and I had also specifically requested a third one because I had a lot of clothing and other items that needed to be moved carefully. However, about three hours into the move, the movers told me that they had not brought any wardrobe boxes at all. I had to leave the move, drive to Home Depot myself, and purchase boxes so we could continue. I ended up spending approximately $120 out of pocket for boxes that should have been provided as part of the service. This was particularly frustrating because the request had been made in advance and the boxes were part of what was agreed upon. The move was initially quoted at 5 hours but ended up taking 7 hours, I had to pay $400 more. Part of the delay was because the movers did not bring the proper tools to disassemble some of the furniture, despite the fact that I had sent pictures beforehand. They had to borrow my tools, which I didn't mind, but they left them all over the place. The travel time was also much longer than expected. The two locations are approximately a 30-minute drive apart, but it took them about 1 hour and 23 minutes to get to the new location. This contributed to the additional labour time and cost, meaning I ultimately paid for two extra hours. At the new place, the furniture was not properly unwrapped or set up. Much of it was simply left wrapped in the protective film, scattered the garbage in the rooms. I understand that moving can be unpredictable and that not every move will go perfectly. However, given my excellent experience with Ninja Movers in 2019, I specifically chose them again because I trusted their service. This time, I ended up paying approximately $120 for boxes that should have been provided, paying for two additional hours of labour, and dealing with several issues that could have been avoided with better preparation. It's unfortunate because I genuinely wanted to have the same positive experience I had in 2019, but this move fell well short of that standard.

These guys helped move us into our new place in December. Very accurate with their quote, service…read moreand delivery. It was a long day and everyone was losing patience at the end, but they did a good job and also disassembled the bed.

When my son hired this moving company, I honestly didn't know what to expect. As a ceramic artist…read morewho makes one-of-a-kind pieces (like the ones in my photos), I was very nervous about how my work would hold up during the move. Even though the experience was pleasant overall, I still wasn't sure what I'd find once I started opening the bins and boxes. Well, I couldn't be happier -- they must have treated my work like delicate eggs! Everything was handled with care and respect. There were no chips, no cracks, and every single piece arrived intact -- even the most fragile ones. I'll definitely be using them again and highly recommend them to anyone who needs movers who truly understand the meaning of "handle with care."

Had the pleasure of using the team on two different occasions. Both times, Tony and his staff were…read moretimely and efficient. Lovely to work with and had an overall great experience. Would absolutely recommend.

I hired Enbee Movers to load up a cargo van that I was driving myself from Toronto to Montreal. I…read moregot a very reasonable rate for the 3-hour minimum. It took me a bit of effort to get a written quote, but overall David and Kharis were very easy to work with. I supplied furniture pads and a dolly, and I packed all my own boxes. I needed the movers to stretch-wrap the furniture and load the van. The movers Chansa and Danny called to let me know they would be a few minutes late for the 9am start time because of traffic, which was considerate. They loaded everything expertly in under 2 hours and even accommodated my request to keep the rear view mirror unobstructed (yes I know you use only the side mirrors to drive, but it was only my 2nd time driving a cargo van and I was antsy). The goods were packed securely through the long 6-hour drive, no damage at all. The guys were professional, friendly, and helpful. I would definitely hire them again.

GREAT SERVICE FOR A VERY GOOD PRICE!!! I'm so glad I found…read moreEnbee Movers! I needed movers last minute and David managed to find me 2 guys and 1 truck for the specific time I needed. He charged me a very good price (comparing to all other moving companies I called). He even agreed to help me pick up my wardrobe on the way (with a very reasonable charge). The 2 guys he sent, Augustus and Koji, were so kind, polite and friendly. They showed up on time and did their job very effectively. My previous apartment was on the second floor with very steep outdoor staircase and the place I moved to is a corner unit with a bit of a walk from the elevator. I was already prepared to pay extra time but they managed to pull everything off, including the pick up, in exactly 3 hours. I was so pleased with their efficiency and dedication to give the best service possible. All my stuff were handled with care. No damages, no irresponsible mistakes. I couldn't have asked for a better team to handle my move! So so so so happy!!! :)

Furniture moved to Muskoka Island, I have used Protrans 3 times this summer to move heavy furniture…read moreto our island in Muskoka, they quote you a price up front and don't change it. The delivery people are fantastic they want you to be happy with the job. They will assemble and take away all packaging(for a reasonable charge). pick ups have been on time and they call when half hour away. I wish more businesses were like them

Terrible service. Broke the drywall on stairs after being late 1 hr in the 2-5pm window. One of…read morethem stank like alcohol really bad. And no masks on EVERYTIME I checked on them Did not complete assembly of my king size bed even though they were here 2.5 hrs! They had to return with another group a week later, leaving me and my gf to sleep on mattress on floor with a half built bed staring at us. My graces this was a terrible service. On the phone with office people barely speak English and were rude to my gf. They tried to double charge for the assembly even though was not completed first time and the next crew had to go to hardware store to buy bolts as the first crew stripped them all!? How the hell they broke the bolts without building the bed fully I'll never know And the guys they sent the second time damaged my bedroom floor! Now supposedly someone will come from them to fix these damages. I wish the store didn't deal with these idiots. I doubt they will send a professional. I should have saved the money and time to build my own bed. Never buying from that furniture store again, ever!

Marlene and Marco were a pleasure to deal with! They gave us great alternatives on short notice…read morewith fair prices. Thanks for the good job guys.

WORST EXPERIENCE EVER!! 1. Lazy and slow workers-…read morecomplained the whole time 2. They asked me to buy them food after 3 hours of service (I have moved plenty of times and I always buy the movers a nice dinner but these guys asked after 3 hours and lots of complaining of how hungry they were with no breakfast or dinner) 3. They asked me to "do a beer store run before 9" as they will be at my house past then and they always have beers after their move) 4. I paid them until 11:30pm and at 10:30pm they refused to move anymore items into my house and told me they are leaving everything in the garage 5. I didn't see the 2 guys moving stuff into the house so I walked to the truck to see what was going on only to find one guy sitting/swinging on my patio swing set in the truck talking to the other guy (which I have a picture of) 6. I moved 10 mins away and to and from the houses the driver drove at 30 km/h in a 70 km/h zone making the trip time 20 mins. 7. They were rude!!! 8. The worst part is when I called to talk to their boss about the service i was getting, their boss picked up for them and not the customer. How sad. 9. Left their food garbage and tape garbage everywhere (i.e., street, driveway, garage etc) 10. Said they will be happy as long as they get a big tip The list goes on, I had to move with only 2 weeks notice and no movers were available on my day of move except for these guys- wonder why! 1. George, nick, and another guy with the nick name "woods" I believe.

We were planning 2 moves as we sold our house and our son was going to move into his own place and…read moremy wife and I into a new home. We got 3 quotes for both moves and Bronte Movers were the lowest price...so we went with them. Their process was good, the crews were professional and courteous and the moves went smoothly.

Company is a scam artist. Owner Chris is fraudulent and doesn't care. I signed the bill of lading…read moreat the end of the move where both parties agree to a price to be charged for the job. I was charged hundreds of dollars more. I called asking why I was charged more than what was signed off on and they said they have the right to charge up to 10% more. Now they will not return the excess funds they charged me, which is essentially stealing. I have reported this to the police. Avoid this company at all costs. They will underestimate and over-charge after the work is done.