I had a pretty good experience with storage pro. Used a 7x10 unit to store some furniture for about…read more3 months. The unit was clean and felt safe. Customer service over the phone is also available during business hours and very helpful. Only feedback would be that sometimes even during access hours the store seems to be inaccessible for periods of 20-30 minutes. This could be improved. Also since I didn't really need to access my unit this only affected me during move in and move out but increasing the access hours window overall would be nice.

Shannel is polite, professional, and courteous! Very clean facility. She had a couple people in…read morefront of me and made sure to acknowledge me and let me know she'd be right with me. I love that they have moving boxes, packing tape, everything you need!

I've been meaning to write my review for Attic Self Storage for about 2 weeks now. I may be wrong,…read morebut I think I was present when a nasty client/customer was there (L.A. in the reviews). She was there with a male helper and was so obnoxious. Definitely a self-entitled one. She was saying how she was an important figure, but didn't act like it. Was asking for the guys behind the window to move mountains to cater to her. They maintained professionalism and composure for sure. Give them so much credit for that. Anyhow onto my review of this business, They are very friendy and professional. They were very helpful and answered all of my questions. This place is clean, well lit and very accommodating to my needs. Thanks Rob for all your help!! Thank you.

Friendly service efficient and willing to Accomodate our special needs. Clean, secureread more

This is the best storage space I've ever rented from, or even seen. The entire team is always…read moresupportive and hospitable. Alex was always there whenever I needed anything. Thank you SOMA Self Storage!

This is a professional organization and clean and well lit storage area. The areas are clean the…read morebuilding is very secure and they offer free Dollie's onsite and you cns out a deposit down to use a moving van .they were price contrive specialist on a 1 year contact.

Best services I've received from any company! They carefully packaged every single item and were…read moreextremely helpful and knowledgeable about their business. I highly recommend them!

I will never ever ever work with Clutter again. Their pricing model is very dishonest and…read moremisleading. They'll put limited information on the website and even in the pricing quote and change it later verbally. They sell an easy, streamlined process online but it's very different in person. With the standard package, you're led to believe that you can pack your items and they'll move them. Instead, I was told EVERYTHING, every single thing (even floor lamps) had to be put in a box (and they won't take the light bulbs). Having packed to my own standards, I used all my packing supplies already. I then had to upgrade to the next tier so that they could use their own packing supplies to put my free-standing items in their boxes. Then, when I was ready to have my items delivered I purchased the premium package which included reassembly; only to be told that reassembly, surpriseeee, actually somehow is not included. I was pushed to their claims department for the discrepancy. I also asked where this information was stated on the website. No direct response. I will not be dealing with them internally; I will be going straight to the BBB.

Nicole answered all of my questions related to the facility, unit, prices, and move-in date. She…read morealso sent me a video of the actual unit I ended up signing for, and managed to get me a discount. I really appreciated how friendly and professional her service was - this was my first time needing a storage facility, and she made the process so incredibly smooth! Thank you Nicole!

So thankful for Nicole! She immediately advises us when our…read morecargo arrives so we can handle fast storage. She is the BEST asset at Arco Storage, So. SF.

Such professionalism! Left my telephone behind after…read morevisiting my locker. They secured my telephone and contacted me via others. Above and beyond...5 Star Service

Is there a way to give zero stars because that would be awesome. City Storage of SF are a bunch of…read morelazy crooks that never follow through on what they say. I noticed THREE months ago they raised my rent by almost 20% despite me never missing a payment or even paying late. Called the office and the employee there said I'd been bumped up, where I was now paying 18% OVER market value, despite having been there almost a year. I've called them three times and stopped by three times and the answer is always the same, "All billing issues have to go through corporate, but I've sent our manager there an email and she'll get back to you tomorrow." 88 days later? NOT ONE SINGLE PERSON has called, emailed, sent a carrier pigeon, nothing. That's nothing to say of the super restrictive hours they keep when you're able to access YOUR own unit. Totally ridiculous, this is nothing but a corporate cash grab spot and as long as your payment clears they'll provide ZERO level of customer service. If you're looking for storage options in SF you're better off anywhere else. Literally, just leave your stuff in the street.

Hello, I wanted to give public storage on 2nd Street in Ca…read morea five star here at public storage the customer service is great the storage rooms are very clean the staff is very kind and courteous and very helpful. when I first rented my storage there was a young man named Brandon very helpful I will rent here anytime.

These people not only jack up their initial prices on a monthly basis they then promised to prorate…read morethe 2 days we used the unit and then sent us a full months bill. Called multiple times to sort this out with no luck then received a letter from a Collection Company less than a month after leaving 28 days earlier. Would never use this company or believe a word they say they are a total scam!

Thanks so much for the seamless move-in experience Fort Knox , I really appreciate the good rates…read moreand the helpfulness of your staff!

I highly recommend Fort Knox Self Storage! The facility is well-maintained and secure. The staff is…read morevery accommodating and helped me find the perfect storage unit. Overall, a great experience!

A BAD LOCATION FOR STORAGE. I rented a storage for my…read more1-bedroom with Stuf Storage in SF FIDI location. Their service was good but the building location & management itself is AWFUL. I had to have a brief argument with the security of the building because they initially refused to let me move out my belongings on a weekend, that I had to talk with the property manager for a permission, which is ridiculous because u telling me i can't move my stuff out anytime I want? and I was told to move my stuff carefully to avoid damaging the building's floor. I am so confused because if that was a concern, the building should not have been used for a storage facility? As someone with experiences moving across cities and using various storage facilities, DO NOT USE THIS LOCATION if you want the flexibility to move out your belongings comfortably at any time. I have never have this kind of problem using storage until I used Stuf Storage at 115 Sansome St.

Great experience. This place was much more affordable than other self storage facilities and in a…read morebetter location. They gave me a free lock, tote bag, and renters insurance is included. 2 thumbs up.

Wonderful experience here! Affordable parking, rate did not change since I signed 2 years ago…read more Safe, no issues with security. I have to recognize Alberto who was always so friendly and helpful, he is someone who will truly go the extra mile to help customers. DeeDee who I corresponded with over email was most helpful, always promptly responsive and made sure I was a happy customer during the ending of my lease! Will 100% recommend this company to family and friends thanks to DeeDee and Alberto.

The office staff is so helpful! We moved out of San Francisco during the great COVID migration. We…read morestored our stuff in a shipping container and left for months. We are so happy to come back and find our stuff safe and sound. We also had movers come and pick up our stuff, which the front desk came to rescue when we had the wrong key for one of our locks (we were neurotic with multiple locks). Really grateful we found City View Storage