1. Stairworks

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Telford, PA

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Stairworks

3.0 (2 reviews)
Open • Open 24 hours

Services - Stairworks

Deck construction

Deck repair

Deck replacement

Stairworks Photos

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2 years ago

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Sequoia Supply

Sequoia Supply

(5 reviews)

The absolute worst customer service ever! Furniture is not cheap, you would expect customer service…read moreto be tip top! Cant get a call back for delivery. Attempted 9 times to get someone on the phone with no success. All voicemail boxes are full. When someone does pickup you get left on hold and no one ever returns to the line... or the phone just rings and rings until you can no longer stand it. I can go on and on. Just awful! Beware! Go elsewhere! Wish I could give this a negative 5 stars!

Great selection of product, but customer service sucks! Ordered $5000 worth of Zuri decking, took…read more50% deposit at time of order. Told me 2-3 weeks before it came in and they would call to schedule delivery. 3 weeks comes, and they call to schedule delivery and get balance of payment. Pay them in full..... 2 days before delivery, they call to say 2 of the boards are wrong and they need to get them replaced....we will call you and let you know when they are here. 1.5 weeks later after hearing from no one, I called to find out what's going on. Tell me the boards are there, but delivery won't be for another 2 weeks, which means 2+ weeks in reality. Nope, not gonna happen. I was already on the schedule, you pushed me back because of an issue on your end, you are paid in full, find a way to get it here sooner. Get a call back saying they can't give me any more info because they don't "really" know what's going on with my order. Sooooo, in reality, you never had it to begin with, but you wanted to be paid in full....now I see how this is going. Refund me 100%, I'll go buy it someplace else, even if it means waiting longer and spending more money......just for principal. Fool me once.....never a chance to fool me a second time.

MasterCraft Kitchen & Bath

MasterCraft Kitchen & Bath

(6 reviews)

I hired Master Craft Kitchen and Bath for a new bathroom, and unfortunately the experience didn't…read moremeet expectations. One of the biggest issues was a lack of attention to detail, which showed up in several areas of the work. Communication was also a challenge--I was often unclear who was actually managing the project. The work itself wasn't terrible, but it didn't reflect the level of professionalism or attention to detail I was expecting.

It took over 4 weeks to do a rip out and replace on my 2 bathrooms. No showers or tubs were…read morereplaced. The master bath was the flooring and installation of 2 vanities, 2 tall cabinets and tearing out of the old shower and put in sheet rock and 3 shelves. I had 2 outlets moved and 2 new ones installed. That alone took an entire day. The second bath was just a vanity, flooring and a toilet. it was a very small bath. they also ordered and charged me for 4 boxes of flooring tiles when less than two boxes were needed. They said they had a minimum amount they had to order. I work so I wasn't there. My neighbors said the spent 75% of the day outside smoking or on the phone. I hired my own painter who also does renovations. He spent 2 days fixing every MC messed up. It took a full gallon of paint for the master bath because 4 coats were required to cover whatever they used to patch. They were sloppy with the caulking and silicone so there are visible areas that cannot be painted. I paid MasterCraft $28,000 and another $2500 to fix their mistakes. Beware.

Stairworks - buildingsupplies - Updated October 2026

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