I can't say enough good things about this company. Responsive, affordable, thorough. We have employed them numerous times in helping us get the smoke smell out of our newly purchased home. Now we have an elderly cat that is losing control of her bladder. If you know anything about cat urine, it feels impossible to get out. Well, they have the magic formula. And at half the price I thought it would be. I only hesitate to post this because I selfishly don't want them to realize how great they are and raise their prices... Thank you Matt and Andrew! read more

I am very disappointed! The stains in our carpets were not too bad, but there were an abundance of them. We have three kids and one on the way, so I compromised with my husband to have our carpets cleaned before the baby arrived instead of re-carpeting. I did a lot of research and read a lot of reviews, so I was expecting the work to be much better based on that information and the photos I saw, but the amount of stains left behind and the overall remaining dinginess makes me regret not going back to Stanley Steamer, who did a much better job six months ago. Granted, the guy, I can't remember his name, who came out was punctual and friendly, but the work was well below what it should have been. Before he left, he sprayed peroxide in the "stubborn" areas, but that treatment will not reveal its efficacy for hours, so I may need to amend part of this review. Nevertheless, the picture of the stairs demonstrate that simple dinginess from normal wear did not even come clean. It's almost like there is no cleaning solution used at all, just hot water. I'm pretty sure my husband could have done a better job with a machine rented from the grocery store. I will definitely have to pay someone else to come and re-do the job or go ahead and replace the carpets. Update: We were contacted by the owner 24 hours after leaving this review with a sincere and concerted effort to make up for the mistakes made. We were thoroughly impressed by his willingness to rectify the problem. In the end, we were satisfied with how everything was handled and would consider giving the company another shot in the future just on the merit of their business practices. If the program would let me, I would give them an overall 3.5 stars to account for the 5 star customer service! read more

Andrew did a phenomenal job on our couch and carpet in our basement...it looks like new carpet installed....I would recommend him over and over for the quality of his work and his communication.. Once again great work and highly recommend read more

Awesome! I have a long history with past carpet cleaning companies who disappoint. Andrew and Dylan were the best ever. We used them for our rental house and our residence. In both cases, we thought we would surely have to replace the carpets because there were so many stains. They got every stain out and the stains stayed out. They are a pleasure to work with and the price was very good. They even came back a few days later to make sure it all worked. I can't recommend them enough - I will use them every time! read more

Looking for a great carpet cleaning company that's honest? Well look no further- Stainbusters is here!!!! Hubby and I were debating back and forth as to whether or not to rip up the carpet in our bedroom and pay $$$ for hard wood flooring or get new carpet installed?! Well I searched yelp to see what options there were and I came across stellar reviews for this gem!! I spoke with Andrew the owner of the company who asked detailed questions over the phone and we conversed for a good 20 minutes and decided to move forward and schedule a appointment- they have wonderfully flexible availability!! Fast forward to the night before where I received a text confirming the window of time they would be over. I pulled up from a gym class just as the van was driving up right on the dot at 11!! Matt- (it's a two man company which is nice!!) introduced himself and we did a walk through and he informed me as well as Andrew had when we spoke on the phone that they will be putting stain removal stuff down for cat pee if they smelled any in areas they were working on and to keep cats off since it might turn their paws pinkish- (my boy cat would be pissed with pink paws) lol but **wouldn't be lethal to their inner system.- *Now would a big corporate company forewarn the customer!! Matt quoted us a price and asked if we wanted the $25 extra for the urine removal work and we agreed.... Matt worked diligently, was super quite, he complemented us a few times on our job of carpet upkeep work over the years and when he was finished less than two hours later he reviewed feedback with us, gave us a bottle of touch up for stains and it was the price he initially quoted us at $205 which was for three large rooms, and a grand staircase. We happily tipped him as well which was optional of course and he asked if we were sure- which I found extremely polite and he didn't assume!! I'm sure the BIG scary giant carpet cleaning companies would not be as thorough with checking in, amazing job, attention to detail, quickness, promptness and politeness!! Way to go Stainbusters!!!! read more

StainBusters Co - Carpet Cleaning Near Me - Herndon, Virginia

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These guys are amazing and exceeded all expectations. They responded to phone call right away, came out the next morning, and finished upstairs and basement in less than two hours. Carpets look like new. Bad stains are gone. Price was reasonable. Cannot recommend them too highly. read more

Two weeks ago I paid StainBusters 210$, somehow saving me 1500$. They did such an amazing job on my living room carpet, we've decided we don't need to replace it quite as urgently as we had thought. Seriously. That's how good these guys are. They got the stuff that 'Stanley' didn't even want to try. StainBuster's customer service is fantastic. It's a small, two-guy operation and the person answering the phone, owns the truck. We were able to get on the schedule very quickly and he called the night beforehand to confirm. He texted me when he got to the house early (early?! who does that?!) the day-off and asked if we were ready to go. Heck yes, we were! 90mn later, my house looked like Lainey Boggs after her makeover montage. There was no nickel and diming. There were smiles and lots of helpful hints. There were no complaints or attitude problems. There was honestly about the condition of a rug and what their truck would be able to do for it. Unsatisfied with their ability to get our rug clean (darn doxies!), they refused to charge us for the attempt. Andrew got pretty passionate about carpet and carpet cleaning at one point and apologized for it. Whatever. This is a guy who owns his own business, is passionate about what he does, and is realizing some (well deserved) success. Do you know how rare that is? I bet there are 5k guys in suits working for the Man in Loudoun alone who are jealous of Andrew's enthusiasm for his job. The job cost me - literally - less than 25% of what 'Stanley' had charged us 9mo prior. We look forward to getting on StainBuster's regular rotation a couple times of year. No exaggeration: could not be happier with their work and their professionalism. read more

Talk about consistency. Andrew and his company act consistently professional and get consistently great reviews. Prompt call back -- ditto Friendly discussion of task -- ditto Clear estimate over phone -- ditto Quick scheduling -- ditto On time arrival -- ditto Confirmation of estimate -- ditto Didn't try to upsell -- ditto Awesome job -- ditto No hidden gottchas -- ditto Goes above and beyond -- super dittos Leaves a happy customer -- mega dittos Nothing bad to say. All good. Worked really hard to work wonders on seriously nasty carpeted steps and some very challenging room carpets. Thank you Andrew. Awesome! read more

I am 110% impressed. I was looking for someone to clean our sectional sofa, ottoman, and dining room chairs. I don't have pets or children, so they weren't in bad shape - they just needed to be freshened up a bit. Thus, I didn't want to spend an arm and a leg. I shopped around a bit. I found a very wide range of prices from various places, which surprised me. One place wanted $27 per linear foot of the couch, equaling nearly $400!!! OUCH! When I told the rep from that company (can't recall the name now) that most other places I'd contacted were offering FAR less prices, she snidely remarked, "well, I hope they do a good job." In the end I went with Andrew and his team at StainBusters. They had the most fair price, had (have) an incredible Yelp reputation, and was the most personable to contact. Being a small-business owner myself, I value the small-business, personal feel. While they were here, they were very informative, kind, and I love that Andrew is an admitted "perfectionist"! It means he took great care in doing a great job. He even revisited a water stain on one of the chairs after he'd cleaned everything else to give it one last try. Even though there was a hiccup in scheduling due to an emergency cleaning that they had to tend to, the way it was handled was outstanding. Andrew was very courteous of our schedule, professional, and apologetic. I am going to recommend these guys to everyone I know! Thanks again, Andrew (and Freddy!)! read more

Friendly and provide great service. Will hire agin when needed. Gave a good breakdown of how the cleaning process works.

These guys are the real deal - high quality work for a reasonable price. We moved out of a 4 level townhome, with pets, and the carpet had stains on it from the previous tenants. I contacted StainBusters via email to ask some questions and got an immediate response from Andrew and was able to get all of my questions answered and scheduled an appointment with ease. The service was excellent. They got ALL of the stains out of the carpets including pet urine and mystery stains that had been there for years. The carpets looked 10x better than when we moved in. I've recommended this company to several of my friends and colleagues and will continue to use them with my new house. read more

Out carpets had some pretty stubborn stains that we couldn't get out, and I couldn't be much happier with the work Stainbusters did when they came to our house. Matt was courteous, professional, and did a great job with our carpets. I was also home with a toddler and dog with no wife backup, and Matt was very careful to work with me to ensure the family was safe from chemicals during the appointment. Stainbusters is a small operation and the owners really take pride in their work. It's great to know that my business is supporting local entrepreneurs. 5 Stars - would recommend to anyone in the NOVA area! read more

First, let me say that Stainbusters arrived on time. Infact, 15 minutes early. They brought in 2 people, the owner and a worker. Both were extremely professional and courteous. They explained their process, timing, and cost before even beginning. This is another huge plus for me. Scheduling was easy and I scheduled via their website. The site is a bit dated, but got the job done. Andrew contacted me directly by email and I had an appointment 5 days after booking, on my desired date. The service was quick and excellent. They asked me to look at the before and after to confirm and it was amazing how clean the carpets were (my carpets are pure white). Andrew even provided some walking boots (slip on plastic shoe guards) for me for after the cleaning. The total price even came in UNDER the amount that I was originally quoted. Overall, highly recommended. I received quotes from a few different companies, some lower and some higher, but I am happy that I decided to go with StainBusters! read more

I have used StainBusters for the last 3-4 years to do an annual carpet cleaning in my home. With 2 dogs and a toddler, things get pretty messy! I have met both Andrew and Matt, both of whom delivered excellent customer service. They were in and out insanely fast, even when they do a pet odor treatment on the carpet, and my off-white carpets were left spotless. They come with all of their materials and even booties for the family in case we need to go downstairs before it dries completely. They always leave a bottle of the pet stain spot treatment which is fantastic, and I have paid the same exact price each year. I would recommend them 1000%. read more

My cream-toned white carpets had slowly yellowed and browned over the last two years - it's been that long since a thorough deep clean! I researched Stain Busters and couldn't have been more pleased. The were the consummate professionals - timely, precise, and friendly. My carpets look amazing. I will be using them again! read more

I stupidly purchased a Living Social voucher for carpet cleaning BEFORE I read the company's reviews. Oops! I cancelled the voucher, but then was in a pinch. It was a Sunday night and I needed the carpets cleaned on Monday. I found StainBusters on Yelp and sent an email through their website. Andrew replied that evening! He went above and beyond--he was out at the house cleaning the carpet before dawn. Literally. The carpets look great--StainBusters saved the day. I highly recommend them and will contact them again the next time we need the carpets to be deep cleaned. read more

These guys are total professionals who work quickly and efficiently to address and resolve your carpet issues. I had some water damaged carpet from the near passing of hurricane Sandy. The Stainbusters professionals fit my needs into their already busy schedule and took care of my problem...AND did it at a very reasonable cost. I will most definitely use them again. BOTTOM LINE: WONDERFUL!!! read more

I will forever use this company to clean my carpets!!! They were early and fast. Andrew was very informative and explained everything they did and what I can do when my pup has an accident. Thank you. read more

I just put my house on the market and needed some carpets cleaned ASAP. I called Stainbusters on a Tuesday and Andrew promptly returned my call. He was very professional and did a great job explaining how he works. He was booked through the week and I told him I really need my carpets cleaned soonest and he was able to schedule me for Friday of that week. He and another guy came out and did a great job cleaning my carpets and they look so much better. I wish I would have called him a year ago. They were both extremely polite and professional. They gave me booties to wear in case I needed to walk on the carpets before they dried and a bottle of stain remover. I would certainly call on these guys again for future carpet cleaning. read more

I was looking online for carpet cleaners before I moved into my new home, and found this company via Yelp. Andrew (the owner) got back to me as soon as I filled out the online inquiry on the website. He was very informative and helpful to give me a cost estimate. When I spoke to him on the phone about scheduling issues, he was very accommodating. Such professionalism too. The price is very fair in my opinion. Everything was just so easy with StainBusters, and my carpet looks and feels amazing. read more

Just to add another to the list of glowing reviews, Andrew has cleaned for us twice now and he is extremely professional and quick. Not sure how many people work with him, but the two times we used his service, it's been Andrew and one other guy. They are polite and take care to make sure they protect your property and clean up after they are done with the job. We recently moved and had boxes all over the place and he moved furniture and boxes so that he could clean the carpet. He charges a flat rate and it's very affordable. I imagine you could probably find cheaper with groupons and such, but I think his pricing is great for the level of service. Don't have to worry about any hidden charges or trying to nickel and dime you. He is also very prompt and will let you know where he so he really doesn't waste your time. The only problem is he can get booked up very quickly, but will work with you to accommodate your schedule. read more

Stainbusters did an amazing job on my home and showed up on time and were very professional!!! read more

StainBusters Co - Andrew and a member of his team came out to my home Saturday and did a Remarkable job - Carpet Cleaning Near Me - Herndon, Virginia

There's a reason Andrew has so many 5 stars - do yourself a favor and book him to do your next cleaning and you'll find out why. He did our move-out clean - 3 story townhouse in under an hour. He was professional, friendly, upfront about costs and above all, did an amazing job getting out stains that I didn't think would lift. I could sit here and explain all the reasons why I gave Stainbusters 5 stars, but it'd be redundant to all the other reviews. We just moved and I'm too exhausted anyway! Seriously, call him FIRST the next time you have to get your carpets clean and I guarantee he'll be the last person you ever need. read more

Matt did an amazing job and our carpet looks brand new! He was very professional and educated us on how to take care of the carpet. Very reasonably priced and easy to schedule read more

StainBusters Co - Never cleaned in the past 4 years. Looks brand new - Carpet Cleaning Near Me - Herndon, Virginia

Andrew did a great job stretching carpets for the entire upstairs. The carpet cleaning was also a good job. I would recommend him. His price was reasonable. read more

This is the best carpet cleaning service ever. My old carpet looks brand new. Stains that other carpet cleaners would remove, then a week later would reappear, are gone! Grwat customer service. Friendly and helpful. Will never use a another company. Deliver as promised and more. read more

We had 3 carpeted rooms and a staircase done by this business. Andrew was really responsive to our questions and on the day of service brought his own power source, water, and protective equipment for the doors and walls. He and another helper did a wonderful job cleaning the carpet and I can't say enough good things about them. read more

I recently had StainBusters clean my upstairs carpet. We have kids, cat so for sure had some toughest stains. They were able to clean most of stains and now the carpet looks great. Andrew and his partner arrived on time, were thorough with explanations, quick on the job and so delightful to work with. I will definitely use them again in the future. read more

The best in the business! I recently bought a home where I inherited some pretty soiled and stained carpets ( previous guy had pets and kids). I thought I would have to pay to replace the whole thing to the tune of $2000 but thought I would try to clean them in the mean time to buy me some time. I searched high and low all over yelp to find the best carpet cleaners ( did a separate search for md, dc, and va) and stain busters had the most recommendations and the most stars! Literally these guys saved my carpet! Extremely knowledgable about their field, so courteous, and easy to schedule ( I live in northern va- and they didn't charge extra for the commute, and even showed up early!). On top of their amazing service- their prices are some of the lowest to begin with, and are flat rate and stated up front. read more

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I was looking for a carpet cleaning and stretching company on yelp, and ended up calling Stainbusters based on the positive reviews. After calling and getting a verbal quote over the phone, we made an appointment for Andrew's team to come over just a few days later to have our basement carpets both stretched and cleaned. On the day of service, he texted a 30 minute warning, arrived on time, and completed the work in approximately two hours! The carpet looks amazing (like new!), and we absolutely plan to use Stainbusters again! Highly recommend. read more

I called them this morning to get a quote for my flooded basement. With the past couple of days of non-stop rain, they were the first to call me back even though they were back-logged. Andrew was very upfront and honest with me which I very much appreciated considering I never had to deal with a flooded basement before. Unfortunately the damage I had was too great for StainBusters but because of their prompt, friendly, professional service I felt the need to add a review. I will call them again for any carpet stains I have in the future! read more

This was one of the best professional experiences I have ever had with a company! I contacted Andrew over the holidays and he got back to me right away. He was very responsive over email and text, which was helpful as I am on the west coast and was giving the carpet cleaning as a gift. He arrived on time, cost was what he estimated, and the results were phenomenal. Thank you very much! read more

This is one the most pleasant experience ever for carpet cleaning wise. I found this Yelp business online with good reviews so I decided to contact them. The estimation was the easiest. Andrew is very useful when you have any questions. He answered all the question with honesty. Matthew came couple of days after to clean the carpets. The result is very stunning. I'm quite pleased with all the carpets. They also left me a oxi- clean for post treatment. When my service is complete, I have couple of questions and I decided to text Andrew, he satisfy all of my questions in timely manner. I'm quite pleased with it. This is one of the most hand-down customer/best customer service. Recommend to everyone to give it a shot of you ever need carpet cleaning anywhere in the Northern Virginia are a. read more

StainBusters Co - Carpet Cleaning Near Me - Herndon, Virginia

Excellent service. Andrew and Dylan were efficient and thorough. Andrew is knowledgeable and well mannered. Will definitely be using them again. read more

This is the second time I've had StainBusters clean my carpets and they did a great job both times. They are quick and friendly. We have two kids and two dogs so the carpets take a beating. Not only did they get them clean but they stay clean longer than past experiences. Another great thing about StainBusters is they have a set price per room and they don't nickel and dime you with add-ons. They are a great price for the service you get. I highly recommend them. read more

Decided to use this company after reading the great reviews on yelp and comparing other places. I got a text message the night before confirming and also another text the morning of my appointment saying they were ahead of schedule and asked if they could come early. Of course! When the owner Andrew and his business partner arrived they handed me booties for my shoes for after and also a bottle of their own stain remover. They did a walk through, explained their process and told me the total of how much it would cost - even less then he quoted me on the phone! I asked of they could do an additional staircase while they were here and they were pleased to. They got 5 areas done in about an hour! The results are amazing. I am extremely pleased. Especially after having a 4 year old running around, spilling things - these carpets look almost new! They are very professional and get straight to the point. Will definitely be using them in the future!! read more

StainBusters Co - Before and after - Carpet Cleaning Near Me - Herndon, Virginia

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Unfortunately I can't give a full review. I sent them a message 3 days ago based on other reviews and never heard back. I reached out to another company yesterday who responded shortly thereafter. Let's see how that goes on Monday. read more

Andrew responded to my email for am appointment within 2 hours on a Saturday night. I was impressed and grateful they could help me in such short notice. The team called us and asked if they could come 20 minutes early! They were friendly and efficient. We will definitely use them again in the future. read more

I only have positive things to say about these guys! I called and they were able to schedule me right away. Not only that, their prices are very reasonable. They gave me an actual appointment (not a window) AND they ended up calling me that day and see if they could come in earlier. Matt was the guy that came to our house and he really is an amazing guy. He was respectful, incredibly professional and he went above and beyond working with us. Our house had an apple juice stain and it was pretty bad. He treated it and after a couple of days the stain came back. He was SUPER responsive when I texted him. I got a call probably 5 mins after I texted him and he scheduled us to fix that stain. He even came on his day off! He really is a SUPER employee! I will recommend these guys every day of the week and twice on Sundays! Hands down, the best carpet cleaning company out there!!! read more

Andrew and his team were amazing. From providing a realistic quote over the phone to showing up on time (even a bit early... with a call in advance!) and providing a detailed overview of everything they were doing, they were extremely professional and buttoned up. The place looked amazing when they were done. We will definitely use them again in the future! read more