I needed a last minute blowout before a trip and I had a wonderful experience! I have really thick…read morecurly hair and Aura and Bianca were amazing at giving me a sleek, smooth blowout! Highly recommend, I will definitely be back soon!

Came in for a wash, cut, and style and I'm genuinely blown away. Honestly, might be the best…read morehaircut I've ever had. Fatima took the time to really understand my hair, my routine, and what would actually work for me - not just what looks good leaving the chair. Every step felt intentional, from the consultation to the products she chose (which smelled amazing and left my hair insanely soft). You can tell she truly cares about her craft and her clients. Plus, being on ClassPass was such a bonus. Could not recommend Fatima more

Wonderful place!!! My manicure lasted a longer time than usual and the nail techs are so fun and…read morenice! Highly recommend!

Service Requested: Manicure, no color (just cut and shape)…read more Quality: So fast, so good, the ladies were so kind and friendly as well. I was pretty content with the shape of my nails after! Vibe: Prices were good for their service, the vibe is great, as it's in a fun area of the city. You can grab coffee or food before! The store was clean, and the nail techs were friendly as well. Would definitely return to this place.

Maria did an amazing job on my filler in my nose and my lips! I left super happy and she definitely…read moreknows what she's doing. I'll definitely be back!!

Over priced for poor quality work. Honestly save your money and go somewhere else that actually…read morewants to help you look good and has your best interest at heart and not just looking for a quick money come up. Not personable and just rude. Injecting every opposite spot I went in for ... very questionable spot.

This place is amazing! I had a Spa Finder gift card that I wanted to use. Called and got a same day…read moreappointment with Milah back in February. She's amazing with color and cuts! She did an awesome job texturizing my hair because it's so thick. Looking forward to going back to her :)

Used to be great but they can't keep good people there anymore. Last 2x I've had problems with brow…read morewax. I am burned and swollen and not happy. I

I have never felt so pampered at a nail salon. Binh did an amazing job. She made just the right…read moreamount of small talk and had a funny and professional demeanor. The poppy flower exfoliation and coconut butter massage was the perfect way to finish off a spectacular experience.

UPDATED REVIEW: I want to be clear that this review is ONLY for the upper management of Encore/Spa…read moreand/or whoever is making these TERRIBLE decisions about their very best team members. I am very disgusted and upset to learn that the people I care about who work at the spa are treated like trash and discarded for selfish reasons. I had been a guest for years, returning because of the PEOPLE. You can go anywhere for luxurious amenities, but it is the people, relationships, and connections that I have built over the years with many of the team members here that I truly value and return for. The way upper management treats their employees behind closed doors is disgusting. Towards guests, it appears like they care, and in reality it is the typical corporate workplace where the employees are replaceable "nobodies" in their eyes. They use them to turn a profit, & don't value or appreciate the people behind their success. They are also not honest, which is insulting. Don't BS me when I spend thousands of dollars here and even if I didn't..don't BS me. Their LEAD aesthetician, Elisa, (who helped you get your 5 star rating from Forbes yet again this year!) is "no longer available." I was told by one person that she chose to go Columbia & she would be providing updates of her return and then someone else left me a message that she was not currently on the schedule and there was no return date at this time. I find this very interesting because I happened to run into her recently and asked about her upcoming trip. Of course I looked super ridic. when she had no idea what I was talking about. Obviously I was not told the truth. Elisa always did an exceptional job and she is a bright light in a what can be considered a sea of darkness when thinking about this world sometimes. She provided me a lot more than just spa service. When I was dealing with the worst time of my life, my Father's passing, it was extremely difficult. I was told to practice self-care and decided to try facials to help myself destress & unwind. Elisa helped provide a therapy of sorts for me that provided wellness, relaxation, peace, and a lot of kindness and compassion. Her professionalism is unmatched and her positive spirit is why I kept returning. I continuously let management know how much I loved seeing Elisa and how great she was doing. I know she was well loved by many clients especially as her sched. was always very full. She always spoke so highly of her position and how much she loved caring for her clients. Super by the book and ethical. When she was out on personal leave recently, I was so worried about her. They pretended to care when I commended them (at the time) on how they were looking out and caring for their team members. Encore unceremoniously firing their most loved employees like my host, who had been there since Day 1, and recently another day 1 host who was well loved also, to save money or whatever they think they are doing, is absolutely disgusting. I worry about all of the other team members there that I care about and talk to at every visit I go to. They are good people. It is also very uncomfortable to support an establishment that clearly has no morals, ethics, or values and does not align with how I believe we should treat people: with dignity, respect, and kindness. According to Encore Boston's own mission statement/committment, apparently Encore also doesn't align with itself either. It has become clear based on the atrocious way Encore Spa and Encore treats people that they need SERIOUS HELP. Please WAKE UP & stop treating your own people so poorly. It is disgusting and your guests don't like it. Original Review: Van is THE BEST nail tech!!!! He always does an amazing job and has the best personality. I don't see anyone else. Everyone loves him, not just me. Sometimes I don't even need to get my nails done, but I book extra services just because he's THAT good and I love catching up. Give him a raise!!

I discovered Joy Skin through Gilt and I'm so happy that I did. First off, the space is gorgeous…read moreand so thoughtfully designed by the owner. I got the Atelier Glo Facial with Iana, who was incredibly sweet and knowledgeable. Throughout the facial she explained her examination of my skin as well as what types of products my skin could benefit from. The spa also has a retail boutique featuring various green beauty products which you would not be able to find in big box department stores also. Would highly recommend. Of note, this location moved to 24 Charlestown St- be aware of this address change as Google and Waze has the old address. It was difficult to find at first because it's located nearby the busy rotary in Sullivan Sq. Supposedly there's street parking on Spice St.

Nothing but amazing things to say about this place. I've had both the atelier 30 and the atelier…read moreglo 30. Both amazing services. You walk in and immediately feel at peace. Both Rosie and Iana are inviting and calming. Every time I've gone, I leave feeling 10x better than when I walked in. A true gem.

So I treated myself for my birthday to this place! AMAZING Present!…read moreSTAFF was delightful, almost too polite. Serenity fulfills you the minute you walk in! Post check-in with the very nice front desk staff - you are brought a warm towel, tea, and slippers on a plater- see pictures. Dressing rooms are clean and spacious. The steam room was my favorite place to hangout - eucalyptus steam just cleanse you from inside out. Snacks available: chocolate-covered pretzel, almonds, cashews, dried fruits, cucumber, and Orange flavored water. Heated spacious massage tables - with your choice of aromatherapy scented oil. Will definitely be going back!

I really liked this spa. From the moment you walked in, it was luxurious. Their facilities were…read moreclean and had everything you could need. I loved the relaxation room with it's comfortable chaise lounges. My service with Wanwipa was perfect. She actually listened to what I needed and executed it perfectly. This is very rare. This is a gem of a spa.

Serenity in the City - this business could not have a better name to describe it. Although it may…read morenot not look like a full service spa from the parking lot, it is a multi layered location that you really dont want to leave once you enter. As you open the door your blood pressure immediately reduces and your senses are delighted with dimmed lighting, aromatherapy and calming background earth and music sounds. The atmosphere is full tilt ambiance - and each area of this space is geared to the service you are receiving and engages your senses in so many wonderful ways. The interaction at the front counter could not be more pleasant - they are super friendly and attentive at all times. In terms of the reservation of appointments, booking software is not something you would normally consider when rating a salon but I must give this one mention. Their reservation system handles calendars for both the Medford and Stoneham locations and the beauty is that it sends you texts to inform you of your appts and even sends gentle reminders closer to "beauty day". In my busy life, i need and love that! Full service beauty service can be found here and the expertise of the staff is top notch -- they are qualified, very professional and exuberate "positive vibes" with not only their clients but also each other (no bickering about who stole their hair brush last kinda stuff) - which is not something you wanna hear when trying to relax and get beautiful, right? Right! I do believe the staff emulate the personality of the owner, who is undeniably the most positive, upbeat individuals i have ever met. As with many other businesses this past year, she was forced to shut her doors and lose revenue, for herself and her staff, while her clients were searching for ways to remain gorgeous. She was consistently communicative to her clients and staff on social media on how and when the shop could reopen - and when she had no answers, she was quick to creatively think of ways that she could generate revenue while still serving them well. She was one of the first owners to put together little build your own beauty kits for customers and instituted a safe/minimal contact curbside delivery for those that were not able or comfortable coming into to the shop. She is so innovative with her out of the box ideas and always delivered them with a bright eyed smile. SITC is an outstanding full service salon and spa with an atmosphere that leaves you so relaxed that you practically need smelling salts to drive home. Serenity in the City in both Medford and Stoneham -- make an appt for your hair, nails, massage or other - I guarantee you will love the experience. =)

What I love about Serenity in the City is the array of services they offer there! You can get your…read morehair done, nails done, you can get massages, injectables, facials, and you can even take a yoga class. It really is a wonderful place. I love the waiting area with coffee, tea, and sometimes mimosas! The service are priced fairly and I have been happy with my cut and colors. I see Dori, she is great.

This salon has different owners than a couple of years ago! The exterior of the salon looks exactly…read morethe same, and I wasn't aware there were new owners until I was in desperate need to find a new nail salon after a horrific incident at the Glitters, which is also on Main Street. I've gone to this salon three times now, and each time my nails (gel fingers, standard toes) have lasted so long! They pay close attention to the details, always help picking or finding a nail color, and are very nice! And best of all, they use the hot stones for every pedicure! I was so excited to find these improvements to this salon -- I'll be going back very soon!

Rough, drilled off my gel without soaking anything then painted on something that burned my skin as…read morehe drilled it off. I said ow that's burning and he said ya me too. Unprofessional and rushed in there. The owner did my nails FYI...

Booked in advance a couples massage for. Sunday morning. I have been here once before but mannyyyyy…read moreyears ago. theres parking in the back. very cute area of somerville and very easy to find. we got they a little early and they brought us right in. they offer spa slippers at the door for you to switch out and get comfy. the couples massage room was very cozy, feng shui, and warm. they was designated space for your jackets, clothes, and personal belonging. the music was perfect and relaxing, the table was heated which was a nice tough. the massage itself was amazing just as i remember from years ago! they ask you where you want to focus but the massage is head to toe. i had so many knots in my upper back and she did an amazing job getting it all out. we cant wait to come back!! PS bring cash!

Authentic Thai massage that was just what my body needed. To get to them you go up a flight of…read morestairs and it's the door on the right. The ladies were very kind and the massage bed was comfortable. The only thing that took away from the experience was some street noise since rooms all had windows. I'd definitely go back though, overall great. Cash discount