If you are considering using Stacy Nicole Interiors, I strongly suggest that you do your due diligence prior to any engagement. As a person relocating from Texas to the area we were thrilled to be able to find a lovely home and due to timing wanted to enlist the help of a designer to assist us with transforming the home and make it ours.
While we thought the initial cost was exorbitant, we proceeded with what we thought was a high level of caution. In the end, for the services received, the value was not worth it at all.
We worked with her to order products: carpet, ceiling fan and wall paper. The saving grace for us was that we used our credit card and because we had the communications where she indicated the delivery dates/install and she failed to deliver the product or even provide an update, allowed us to file a claim with our bank and be reimbursed the cost for this "sham".
Regarding the carpet, she sent us an install date of May 13 at 7:00am. When no one arrived, we reached out at 9:00am to be told that the installers were driving from Charlotte and would arrive shortly (red flag), after another hour and a half we were told that our carpet wasn't at the warehouse when the installers arrived (major red flag). She did assure us that our carpet would be delivered to the warehouse between Friday, May 20 and Monday May 23. She stated that she would follow-up. At this point I smelled a rat and waited for her to reach out. On Thursday, May 26 I still hadn't heard back from her and at that point I reached out. I got a response that she and her staff were out for the Memorial Day holiday and she would contact me with an update on Tuesday, May 31. Needless to say - I still haven't received an update.
Once that date passed and still no contact or update - I contacted my bank and fortunately was reimbursed for the payment of items that was never delivered.
And as expected - the I will contact you on May 31 was the last "text" received. So save yourself a lot of disappointment, frustration and heartache and do NOT use Stacy Nicole Interiors.
The waste of time and resources is a hard way to learn a lesson.
And if I get - the "we don't have a record of you as a client" I do have copies of the invoices read more