We had a leak around a window frame that had caused damage to the sill. We were told it could be fixed. The fixed the sill but left the frame alone. Next rain? Damage started on the sill again. Contacted them about this and was told they knew the leak was more systemic but just repaired the sill. When I asked why they did the repairs to the symptom, knowing that the original leak was going to be a problem in the future, they got mad and hung up on me.
Basically, took my $600 for a couple of hours work knowing that they weren't solving anything. read more