Efficient, timely, friendly and honest - such a pleasure to do business with a local company that…read moreyou can communicate with. Will be doing more business with Plumbing in the Pines!

Honest, reliable, and fast. Plumbing of the Pines has come out within minutes when we've needed…read morethem, which is rare and incredibly appreciated. They never recommend more work than what's actually necessary and have even guided us when an issue turned out to be the city's responsibility instead of ours. We've used them multiple times for a wide range of jobs: tankless water heater repairs and installs, dishwasher installations, toilet flushing issues, gurgling sinks, and sewer cleanouts for downstream blockages. Every experience has been professional and stress free. It's hard to find a plumbing company this trustworthy. Highly recommend.

John Cole Plumbing (JCP) re-piped my crawl space in August. We had a couple of post-piping leaks,…read morenot totally unexpected on a large job like this, but annoying never-the-less. JCP returned immediately and totally repaired the leaks before any damage could occur. I absolutely believe that the real test of a service company's true value is not only in the quality of their initial work, but the immediacy and thoroughness of their response when things go south. JCP gets an "A" for their service. And I have had two other occasions in which a JCP technician (Edgar) came to my home. He was professional in every way: Articulate, able to explain exactly what he would be doing, easy to work with, competent, and most of all, trustworthy. I have asked JCP to always send Edgar on any future work in my home.

I was lucky to get an appointment with John Cole's Plumbing within a day of my calling them to…read moreaddress two small issues I was having in my new home. Marcus arrived and made the repairs quickly and efficiently, thoroughly explaining what needed to be done. He was professional and competent, and I am so happy that I've already got a fabulous new plumbing company just after moving to the area!

Horrible experience with this company. I am handicapped and not able to get into the crawl space…read moreto see my water heater. I had no hot water. On the first visit a heating element & pressure release valve were replaced. Two days later no hot water. On second visit the tech replaced 2 heating elements and 2 thermostats. Two days later no hot water. At the third visit the tech informed me that there was a leak at the top of the tank & the water heater needed to be replaced. Meanwhile I had paid for two service calls that did not fix the problem. When a friend later viewed it for me he was surprised that any service tech would have done anything to try to repair it without advising me to replace it instead. The heater is obviously quite old, heavily rusted at top and bottom, leaking at the top (none of this mentioned by the first two tech visits). And the final straw was their quote to replace the heater - $250 more than than 3 other companies that gave me quotes.

Rick and Billy of Ray's Plumbing were as fine a guys as you could ask for. They were on time and…read moreextremely polite and professional. I found them to be very honest and I would highly recommend them to anyone.

READ BEFORE SIGNING!!! Had a non-emergency, straight-forward project completed by them recently…read more Tech was great, job went smoothly, result were 100% satisfactory. However, I did not do my due diligence after getting the initial estimate. After completion I had information about every part, fitting, and product used. I priced them out at highest costs. After subtracting this amount from what I paid, labor ended up being about $5-600/hr. Advice - get details on all materials first, price them at a ridiculously high cost, then review their proposal! I will go to them again because of their responsiveness and work quality, but will require a detailed line item breakdown of the estimate.

can't believer i paid them $90 for a service call. They quoted me $900 to replace a bathroom…read morefaucet. I had a diswasher removed, a toilet removed and the same sink removed when we replaced our hardwood floors. That was all $800. DO NOT CALL THEM

Replaced o-ring in toilet tank in about 5 minutes. $2 part and $180 for labor. No problem with the…read morework but that seems steep for this type of repair. I'd advise getting an estimate up front which I did not do.

Plumbing emergencies are never fun, and when I called Premier to fix the side spray in my kitchen…read moresink which suddenly sprayed into the kitchen instead of the sink, they were on it. Jeffrey and Johnathan arrived very quickly. These men were very professional and not only fixed the problem, but checked and rechecked several times to be sure everything was operating as it should be. They were familiar with the particular faucet model and knew how to take care of the issue quickly. Several years ago, another Premier employee came to replaced the toilet tank hardware in 3 toilets, did efficiently, and the charge was very reasonable. Premier gets my highest recommendation on every level.

Rob (the owner) is an incredible trustworthy man. He truly has earned my business and his…read morereputation as being the most honest and transparent tradesman/plumber and business owner I've dealt with in Fayetteville North Carolina. I've had many issues with my home including the drain lines having holes due to roots going in the old pipes. Water heater leaking that's 20+ years old. And leaks underneath my slab. I've contacted different plumbers and my retired plumber Grandpa every time recomended I go through Rob and PlumbWorx for my plumbing needs due to the fact of his honesty and business practices. He won't try and upsell you repairs that you don't need (which 90% other plumbers will upsell you), he'll give you a reasonable quote and explanation of what needs to be done and he'll execute it fast. He's saved me countless times and earned my business time and time again. The only plumber you ever need is right here! Thanks Rob and your crew for everything.

Our plumber Tim was fantastic. Knowledgeable, friendly and hard working. The people at plumb workx…read moreknow their stuff. Highly recommend.

We selected this company based on strong Google reviews and stated values…read more Unfortunately, our experience did not meet expectations. While an estimate was provided, when we asked standard clarification questions about fixture appearance and scope prior to installation--important since the work was for an elderly parent--the company declined to provide additional details or photos and stated they could not answer the questions. Clear communication and transparency are important to us when work is being done in a family member's home. Repeated misspelling of my name in correspondence also raised concerns about attention to detail. Due to these issues, we chose not to proceed. Others may have different experiences, but this was ours.

They went out to replace a water heater. After replacing both elements and thermostats there was…read morestill no hot water. Their conclusion was to replace the hot water heater which they were going to charge $$2500 to do. Which is a ridiculous price on a $400 water heater. Turns out, the problem was a bad breaker in the electrical panel. Once replaced, all is well. They should have determined that immediately. They even refused to give any kind of refund even though they didn't resolve the problem. Will never use them again! Prices are through the roof and they will not work with you to resolve a problem.

I've used this team 3 separate times in my home and they have done a fantastic job on all…read moreoccasions. Polite and accommodating, all repairs done in first rate fashion and they clean up after themselves. I won't call anyone else for plumbing work.

I had a water leak the the water department would not take care of and called Neil and Howard and…read morethey came out and corrected the problem in a timely manner. They took the time to put everything back in place so it looked like there was never any disturbance to the ground. They were very friendly and reasonably priced.