My son happened to break a pipe off from under our sink this morning. I called Thomas plumbing they said a guy would be out between 12-2. I hung up and received a phone call that TAnner Jackson was on his way. He said he was about 10 minutes out. He showed up and was very professional. He talked me through what it would cost, what he needed to do, and what I needed to do to prevent this from happening again. Tanner was very nice and worked quickly to get my water back up and running. He also fixed my shower head that I've been having problems with for months. Simple fix but he made it happen. I mentioned I would like a quote to get my entire house replummed and he had the appointment set up before even writing the bill up. Thomas Plumbing was very affordable too! I thought it wousl cost hundreds but it as reasonably priced. I will highly recommend Tanner and this company for all future plumbing repairs to everyone! read more

Tim was absolutely incredible!!! We started having issues on Friday night; Our tub and toilet were backing up; We had a birthday party planned for my mom at 4pm on Saturday and it gets better.. We only have one bathroom! So, it was imperative that we found a 24hr plumbing business! We called multiple places on Saturday morning but no plumbing company could give us an estimate of time. Fortunately, we finally linked up with Thomas Plumbing! The moment Tim pulled up, he got to work! We've had other plumbers come out due to us having prior root and plumbing issues and not one of them has ever showed us camera footage of our pipes until now - Tim showed us pictures, camera footage, and even gave us advice on how to fix the situation that keeps on recurring! He was so efficient and considerate with our time and his. Thomas Plumbing & Pipe Lining has a repeat customer for life!! read more

Thomas came to my house to do a huge plumbing job today. I had no idea just how involved or big the job would be! I needed to connect to city sewer and disconnect from my septic tank. As the day went on Thomas and his staff were digging trenches in my yard that were 5 feet deep. They took great care with my sprinkler system and repaired the lines that were inadvertently severed in the process. Once all the work was completed they returned my lawn to the same condition it was in when they began. Thomas even came back later with a blower and blew the dirt off of the street and my driveway that had accumulated in the process. Thomas Plumbing is as professional, knowledgeable and friendly as they come. I highly recommend them for all your plumbing needs as I have used them for many years for the smallest and the biggest plumbing jobs imaginable. Thank you, Thomas! read more

HIGHLY RECOMMENDED! Most Professional Plumber I have ever worked with in 30 years. We had a 3/4 HP submersible pump quit while we had Family visiting. Once I called Thomas Plumbing, the owner Thomas Mewherter was willing and able to juggle his schedule and fit us in on the same day of the call. He came out to assess and give an estimate in an extremely timely and professional manner. Very knowledgeable and informative, he provided immediate and long term recommendations while he was isolating the problem. Thomas has an incredible work ethic and went the extra mile by coordinating to purchase the new pump and installing it after daily business hours so that I did not have to take time off work the following day. Highly Recommended. read more

My experience with Thomas Plumbing was wonderful. I'm a pretty big DIY person but sometimes you have to call the professionals. I used multiple platforms to search for a plumber. I settled on 2 different independent contractors. Neither of them fulfilled their obligations. So after paying 2 contractors, my issue still wasn't resolved. I saw the high approval ratings for Thomas Plumbing so I have them a call. They offer quick easy scheduling. The plumber called prior to arriving to let me know he was on his way. He was on time, courteous, knowledgeable, and most important, he was honest. It didn't take him 5 minutes to properly diagnose my issue. I would absolutely recommend Thomas Plumbing for your plumbing needs. read more

An exceptional company in every way. Called after-hours prior to a 3-day weekend for a non-emergency kitchen plumbing issue, and immediately received a call-back from the plumber after the answering service took the details. A super-professional two-man crew (Terry and Tanner) arrived the next morning at 9:00 a.m. (Whispering Pines, NC) quickly assessed the problem and provided an immediate estimate. Problem solved with clearing vents and performing rework on existing plumbing under sink. Could not ask for a more thorough team, extremely professional, friendly, and very clean work. Highest recommendation! AAA+++ read more

They arrived right on time, one day after our call because of a leaking hot water tank. They brought us a new tank and installed it in less that two hours. They really seemed to know what they were doing. I have now used their services three times in the past four years, and each time they have arrived promptly and completed the job the first time. For us they have installed new toilets, fixed a hot water tank, and then installed a new tank, too. I definitely think they are a dependable plumbing company. Their prices are not cheap, but they do good work and get it right the first time. read more

Late Sunday afternoon, we noticed water on the floor around our water heater. It was streaming down the sides of the tank. We had a leak! We found Thomas Plumbing through an internet search and saw that they offered 24-hour service. We called around 4:20 in the afternoon and their technician, Tanner Jackson responded within 3 minutes. He arrived at our home in Pinehurst by 5:30pm and had a new water heater installed by 7:30pm. Mr. Jackson was clean, efficient, personable, and professional. We have some home improvement projects on the horizon and will call on Thomas Plumbing to help. read more

David and Tanner came out to fix a leak in my home yesterday (a couple hours after I called) and were great! They were friendly, helpful and fixed the problem in less than an hour. They took the time to show me the issue, chatted about possible reasons the leak happened and most importantly, they arrived in the window they quoted. Would definitely recommend them and will be using again if I have any further plumbing trouble. Thanks Thomas Plumbing! read more

Had a leak somewhere in the walls of our house. Carpet was soaked. Called Thomas and they came fast. Our plumber, Tanner Jackson, was an experienced detective and he was able to locate the leak in the wall behind a toilet. He fixed it quickly, checked our other toilets for similar problems and was thorough in his clean up afterward. The cost was reasonable. We highly recommend Thomas Plumbing and especially Tanner. Thank you Thomas Plumbing! read more

I live in Fayetteville and use Thomas Plumbing all the time now. He is so efficient and prompt. Sometimes I get his other plumber Tanner, and I like him too! I have gotten to the point where I don't mind giving them the code to my house - you can't always do that nowadays. He has fixed everything from toilets, to outdoor issues with drains, replaced a hot water heater and any other water issues we have had. I would give them a 6 if I could! read more

Last week I had an emergency plumbing problem and Thomas Plumbing techs came to the rescue. They were fast, friendly and very knowledgeable of the problem that I had. They also came all the way to Fayetteville to fix the problem for me and I am forever grateful for that. They cleaned up the area and made sure that I was satisfied with their work. Thank you again. I would recommend your services to everyone. read more

Thomas came out to fix our water heater- the thermostat and heating elements were bad. He was able to fix everything on the spot in a very professional and timely manner. I was very impressed by Thomas's thoroughness and friendly demeanor. We will absolutely give him a call again if we are ever in need of Plumbing service's. Thank you again Thomas- I would highly recommend Thomas for any Plumbing service. read more

Had a plumbing issue early this morning. Gave these guys a call & was given an afternoon timeframe of a tech coming out(along with an apology) & within 10 minutes got a call from them telling me a tech would be out about 10:00-10:30! The tech pulled into the driveway at 10:02! That's customer service. The personnel I dealt with gave great customer service. I highly recommend them! read more

Tanner Jackson was so professional today! He followed Covid 19 restrictions and used a mask and wore feet protection inside the house! We had issues with another plumbing company and called Thomas Plumbing. They were at our house within 2 hours and corrected the issue that the other company couldn't fix. Thank you for a job well done, we will continue to use your services! read more

I had to call Thomas Plumbing on a Sunday for an emergency. They were quick, professional, and charged a very reasonable rate for their service. I would not hesitate to call them again for any plumbing issue in the future, and highly, highly recommend them to anyone! If you want courteous, professional service, you could not ask for better than Thomas Plumbing. read more

Very professional! Mr. Thomas called to confirm and arrived on time. He was neatly dressed in a uniform, quickly diagnosed the problem, and repaired the leak in minutes. He then cleaned up the mess, cleaned his tools, and made sure I was all set. Rates were reasonable, especially since it was a Saturday visit. Looks like I've found a new plumber! read more

Thomas Plumbing provided quick and excellent service! Lisa was very professional and courteous on the phone- the plumber was at my house within 20 minutes. Tanner was extremely professional, knowledgeable and informative. You can tell this is a well managed company that values service. My wife and I both appreciated the professionalism. read more

I highly recommend Thomas and his team at Thomas Plumbing company. They're prompt, respectful and trustworthy. It's hard to find good home service companies these days so when you find a good one, you stick with them! They also have a 1 year warranty on all parts and service which is awesome. read more