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Stacie Laff, MD

1.0 (1 review)

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3 years ago

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A to Z Pediatrics

A to Z Pediatrics

3.0(2 reviews)
2.4 mi

We love A to Z Pediatrics! Our girls have gone to Dr. Kevin Ponciroli since our oldest was born…read morealmost 10 years ago. Dr. Ponciroli is wonderful and always takes his time to listen to what we have to say and then help us to understand what our options are moving forward. Our girls love Dr. Ponciroli as well as the rest of the crew at A to Z Pediatrics in Swansea. Everyone is kind and accommodating. You can tell they really understand CHILDREN! They're always patient, even with fussy and/or sick kiddos! So lucky to have Dr. Ponciroli and the rest of the staff. Thanks to you all!

The nurse that answered the phone was extremely rude to me upon answering. I didn't hear a response…read moreafter asking for some records to be sent to my sons school so I said "hello?" And she immediately snapped at me and said "I need time to find his record!" She raised her voice to say this. I asked her to please not be so rude and she said I was rude and promptly hung up on me mid sentence. When I called back to ensure my son's record was going to be sent I was on hold for several minutes and was told she had tried to transfer the call, which seemed wrong considering she never mentioned a transfer and I heard the phone slam. I finally reached someone who calmly told me what was wrong and what needed to be done, was told the actual doctor doesn't speak on the phone which isn't true. I've talked to Dr. Johnston on the phone before... definitely recommend going someplace that has people who actually WANT to be at work and can show some professionalism. Great doctor, pretty terrible staff.

Stacie Laff, MD - pediatricians - Updated May 2026

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