1. Tlc Pediatrics

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    Belleville, IL

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    Tlc Pediatrics

    3.9 (7 reviews)
    Closed • 8:30 am - 5:00 pm

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    A to Z Pediatrics

    A to Z Pediatrics

    2.5(30 reviews)
    6.8 mi

    I am such a huge fan of A to Z! After doing a lot of research online and asking friends, I chose A…read moreto Z Pediatrics for my daughter after our insurance changed and we had to leave her doctor of over a year and the practice that I had been going to basically all of my life. It was a hard thing to do, leaving a family practice I knew and trusted for a doctor I had only heard of. But I went for it, and I am SO glad I did. Every time I leave A to Z I kick myself for not having taken my daughter to a pediatrician all along- especially in those first months of parenthood when you don't know what the heck is going on. The waiting room is super kid friendly with an underwater theme. My daughter freaks out in love about the water wall (it's sort of like a waterfall under glass, but with more bubbles). The entire place is painted with a beachy theme, with lots of bright colors and letters and paintings all over the place. It's so great. Even the exam rooms have little baskets full of toys to keep my daughter occupied so she isn't stuck playing with the exam table like at our other doctor. We see Dr. Wagner and are definitely in love. She's very easy to talk to and relatable and down to earth. Once, when we had a yucky diaper rash issue, instead of just scheduling an appointment to bring the girl in, she gave us some really great, specific tips to try for 5 days or so. This I loved since at my old doctor's office they would have just made an appointment for her and one of the Physician's Assistants, not even the doctor, would have seen her. Love it.

    . I'm extremely disappointed with how our family was treated by this practice…read more During my child's routine well visit, the doctor asked questions about sports and my child mentioned that something had been bothering him while participating in a sport. We were subsequently charged for an additional sick/problem visit on top of the well visit. I called the office simply to question the charge and understand why we were billed for two visits. I was told the additional charge was because my child mentioned the issue during the well visit. I expressed my concern with that explanation, and the staff member told me she would speak with the doctor. I never received a phone call, explanation, or opportunity to discuss the matter with the physician. Instead, the next communication I received was a letter in the mail informing me that BOTH of my children were being dismissed from the practice. As a parent, I find this incredibly troubling. Patients should be able to respectfully question a bill without feeling that doing so could jeopardize their children's relationship with their healthcare provider. If the doctor disagreed with my concerns, I would have welcomed a conversation and an explanation. After trusting this practice with the care of both of my children, receiving a dismissal letter rather than a phone call was extremely disappointing and, in my opinion, handled very unprofessionally. I'm sharing our experience so other parents are aware of what happened when I questioned a charge on my child's bill.

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    A to Z Pediatrics - We are located right on IL-159 just south of Collinsville.  Come see us today!!!

    We are located right on IL-159 just south of Collinsville. Come see us today!!!

    A to Z Pediatrics

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    A to Z Pediatrics

    A to Z Pediatrics

    3.0(2 reviews)
    3.5 mi

    We love A to Z Pediatrics! Our girls have gone to Dr. Kevin Ponciroli since our oldest was born…read morealmost 10 years ago. Dr. Ponciroli is wonderful and always takes his time to listen to what we have to say and then help us to understand what our options are moving forward. Our girls love Dr. Ponciroli as well as the rest of the crew at A to Z Pediatrics in Swansea. Everyone is kind and accommodating. You can tell they really understand CHILDREN! They're always patient, even with fussy and/or sick kiddos! So lucky to have Dr. Ponciroli and the rest of the staff. Thanks to you all!

    The nurse that answered the phone was extremely rude to me upon answering. I didn't hear a response…read moreafter asking for some records to be sent to my sons school so I said "hello?" And she immediately snapped at me and said "I need time to find his record!" She raised her voice to say this. I asked her to please not be so rude and she said I was rude and promptly hung up on me mid sentence. When I called back to ensure my son's record was going to be sent I was on hold for several minutes and was told she had tried to transfer the call, which seemed wrong considering she never mentioned a transfer and I heard the phone slam. I finally reached someone who calmly told me what was wrong and what needed to be done, was told the actual doctor doesn't speak on the phone which isn't true. I've talked to Dr. Johnston on the phone before... definitely recommend going someplace that has people who actually WANT to be at work and can show some professionalism. Great doctor, pretty terrible staff.

    Tlc Pediatrics - pediatricians - Updated October 2026

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