Great service, found the problem and resolved it in my case it was a simple fix, he could have…read morechanged me for something I didn't really need, but he was very good and honest, saving me a lot of money and time.. I would highly recommend Pinnacle and their staff..

Brian came out to assess cracks in our exterior walls and cracks in the interior by our fireplace…read more He walked around the exterior then took measurements from the center of the houses to all corner ponts. Fortunately the deviation measurements are within acceptable range and he caution this would not warrant having any work needed. He certainly set our mind at ease. This assessment was offered for free. I appreciate his thoroughness and honest advice. If I have any additional concerns I will certainly reach out to this company.

I had them do work on my house a couple of years ago. I like that they weren't out to make my…read moreentire house level but only the worst areas. If they had done that it would have wrecked the plumbing not to mention that I would be left to repair the flooring. Recently, one side of the house started to sink again. They came back out and leveled it back up for free since it was under the lifetime warranty and I kept up with the maintenance. The lifetime warranty makes it worth the expense. Luis is amazing and I trust him.

Luis has been the best with post-work care. I had the entire front of the house lifted in 2022, and…read morehe's been extremely responsive and helpful in the time since (it's now almost 2025). They take care of you after the job, and I don't ever get the sense that they're just in it for the money. They obviously care about their customers and will do what is right, not just what is profitable.

Olshan hired to adjust existing piers, install new piers, level house & do an after job waste water…read moreplumbing test in Pearland, Texas. 1.) Salesman wrote Contract & it was signed & scheduled (5 Figure Contract). 2.) Installation Crew worked 2 full days on my House Project. Compliments to the Crew - They worked hard, and were professional. 3.) Negatives : It has been 2 1/2 months since the job was finished. a.) I never heard from the Salesman again, to follow up on my satisfaction. b. Clean Up - As many jobs as Olshan does, some training & Care should be exercised. I found my Dryer Vent stuck up in a Shrub. When Installation Crew digs up Shrubs, they should not replant them in Gumbo, they will die. c.) They violated my Contract - Olshan never contacted me to do their after job waste water plumbing test. They took payment, & flew away. Disappointing.

It took 3 and 1/2 hours to get a quote. I finally had to ask him to leave because I had to go…read more The quote was 30 grand higher than any of the other three competitors and everyone I brought out was in business 50 years or more.

We had Steve come out today and he was amazing. Very kind and took his time explaining what was…read moreneeded for our foundation. He gave his honest advice and didn't scare us into having additional work done that was not needed. If you have any foundation concerns and feel nervous calling up a company, this would be the company to call to talk through options and wont try to upsell or add items to the bill. Will definitely utilize this company in the future.

The best piece of advice I can relay to folks needing foundation repair, is to talk to Steve…read moreSutherland at Metro-Tex BEFORE deciding on a firm to do the work. Steve's approach is refreshingly honest and practical; and it may save you a ton of money. The worked performed on our house was timely and exactly as advertised. We're very happy customers.

We used Jim Starkey, for both our Dallas and Plano inspection. He explained everything to me and…read morepointed out things during the inspection. he was very thorough. I was able to ask him questions during the process. Buying a house is such a big deal so having valid information for the inspection is important! He is quite knowledgeable about many things. Well worth the investment!

The professionalism, honesty and friendly. They showed up as scheduled and respected my property.read more

Stratum is an excellent foundation repair company! Did a great fast job cleaned up the mess and…read morehad very professional workers onsite. Thank you for the amazing work!

We used this company for foundation repair in 2017 and all went well. In 2022, some of the…read moreporcelain tile on the opposite side of the house started to crack and some cracks on the walls too so we called them and they came out. The man was polite and went around the house and entered some numbers in his tablet. He said it was minimal movement and for that he didn't recommend any action just keep the soaker hose in use and the tile was probably due to the hot summers which we understand can happen. My issue is that he said he would email me the report but I never received it. It took calling and emailing this company 3 times to get a response and a very short response only. The email said we don't provide reports when there's no work done. Really??? Then why did their employee said otherwise??? I think it's very deceptive not to get a report. We have had more tile crack and walls since then so we are calling another company and we will never recommend this company to anyone.

I cannot begin to tell you how much I recommend this company! Having a foundation done is an…read moreincredibly big undertaking from both the homeowners and the contractors point of view. From start to finish, they walked me through what was needed financially and the day of the repair. The guys were awesome! I had 17 piers done and it required them to remove and replace bushes, drill into concrete, and even put a pier in the middle of my bedroom! I know that sounds like a lot. They replanted my bushes like they were never gone. Their concrete work is impeccable! I have doors closing now that haven't closed in years! Strong A+ highly recommend!!!

Great company and they really know what they're talking about. I purchased a house that had an…read moreexisting warranty from them on previous work they had done. I was able to transfer the warranty over pretty easily and had them come out to reverify the status of everything. Heath was very knowledgeable and helpful. Dealing with expansive soils is new to me so it helps to have a company that knows what they're doing and stands behind their work. Highly recommend!

Ryan is amazing. It started off with just the backyard and the sides of the house, but eventually…read morewe had him do the front yard as well. We are super happy with the results and how affordable the entire job was. Thanks again, Ryan. If anyone we know or if we ever need work done again, we will definitely be calling you guys. Thanks again.

After receiving an overwhelming quote and a sales pitch from the "O" company, I used FIRM for a…read moresecond opinion. Mason was honest and professional, explained that my home did not have a foundation problem whatsoever and offered irrigation recommendations for future water runoff. Honesty seems to be an anomaly in the foundation industry. FIRM Foundation might prove this prevalence wrong!