I had my very first facial at Milk & Honey. Great first experience. My husband got me a gift card…read morefor this place for our wedding anniversary. I loved my service. Jillian was informative and gentle. They give you all the information you need to know what to expect. The facility is beautifully designed and clean. This was a very relaxing experience and I recommend. I would love to try a massage next time.

I got the best Korean lash lift done by Serina Rodríguez. She is professional, personable, and the…read morebest to do lash lifts at Milk And Honey Spa. Will be coming back for this exact service!

I was gifted an experience at Aire Baths, and for the most part, it was amazing! We didn't know…read morewhat to expect, but we were truly satisfied with the service we received, with one exception: the massage. After reading reviews dating back several months, I realized that other people had experienced the same issue. Let me start at the beginning. I made my reservation for a Sunday at noon. When we arrived, we were told that our reservation had been canceled. Naturally, I was confused because I hadn't canceled it. We were asked to take a seat while the staff looked into the matter, and they quickly figured it out. Brittany at the front desk did a wonderful job explaining what had happened. In the end, it turned out to be an error on my end, but she remained friendly, professional, and accommodating. She offered us another date and time and even compensated us for parking. Thank you, Brittany! The bath experience was everything I needed to cleanse my soul. The waterfall area and the eucalyptus sauna quickly became our favorite places. The atmosphere was peaceful, relaxing, and exactly what we had hoped for. Now, on to the massage. My wife and I were in the same room. She had a female therapist, and I had a male therapist. Unfortunately, our experiences were completely different. My therapist spent most of the session lightly rubbing my feet and legs. He never touched my hands, fingers, neck, or head, all of which my wife received during her massage. He did ask whether there were any areas I wanted him to focus on, and I mentioned that I had tension in my upper shoulder area and that I had a shoulder injury. He concentrated primarily on the injured shoulder and very little else. I was genuinely surprised when he told me the session was over. My first thought was, "Wait, where was the rest of the massage?" I would really like to see Aire invest in more experienced massage therapists, especially since this appears to be a recurring concern among guests. That said, the massage experience did not ruin our visit. I would absolutely return, and I would still recommend Aire to my family, friends, and coworkers.

SCAM SCAM SCAM SCAM…read more Use Caution when booking. I booked my reservation on May 23, 2026 for July 19, 2026 for my 11 year anniversary. Showed up and it was closed due to construction issues with the city. I received no email or phone call that it would be closed. Very embarrassing. I've called over 6x asking asking for a refund $720. Each time I've called it the same response "sorry someone from our management team will call you back". Nobody ever calls me back. I disputed the issue with my credit card company and AIRE responded to them saying that the service was complete forcing me to open another investigation with the city and having to look in legal counsel to take them to court. I am beyond frustrated. Never thought this is how they would do business. Apart of me feels that they lost so much business during the time they were "under construction" that they can't afford to keep the lights on let alone issue a refund. I would stay away.

Renee did my pedicure and it was amazing! We arrived early, so she began soaking my feet 15…read moreminutes before my appointment. Then she took her time trimming my nails and shaving my embarrassingly callused heals. My toes look beautiful and my feet are so soft. Would highly recommend!

the best pedicure i've ever had in my life! Her attention to detail is unmatched. I travel across…read morethe city to see Renee and refuse to go anywhere else now. My nails have never been so healthy!

Nice, clean spa experience. All staff were friendly here. Noah gave a great 90 minute deep tissue…read moremassage. The session rooms were quiet and comfortable. Relaxing in the center tent was a cool experience. Booking appointments was easy and I'd definitely return.

Allyu is located within a big building. You check in and they take you to the meditation tent…read morebefore your service. I got a 90 minute massage by Clarice. She and the massage were great. They also validate parking. In terms of a spa, this is great for casual and quick service. I personally like spas that have showers, amenities, etc. but overall, this was great and I would go again.

I came here with a group for my mom's 60th birthday. We wanted to do something special for her…read moremilestone birthday. The Spa at the Peninsula was great to celebrate a special occasion or just for some self care. My treatment was great. The massage bed was heated and adjustable to fit your body. The spa itself smells like clean essential oils and is beautiful on the outside. With a treatment you have access to the pool and sun deck which provide fantastic views of the city!

This is a review specifically for their manicure and pedicure service…read more I love the hotel & have stayed here many times. This time, I decided to schedule a mani & pedi at the end of my week stay as an added treat. When I tell you that I was shocked by my experience here, I mean it. There was nothing luxurious about this at all. And these are absolute top-tier prices for their services. They took me down the stairs after I checked in and I waited in this dark area as people were randomly walking back and forth from the pool area. A woman escorted me into this insanely small room (it looks like a closet) where there were 2 pedicure chairs right next to each other then 2 manicure stations across from that. I truly was shocked. I wanted to leave. Their website and spa detail information is so insanely misleading. This small room they cram you into has no windows, and is at the end of a dark hall. Forget that we are still dealing with the pandemic and there is zero social distancing. The two nail techs that were working were lovely but so obviously under appreciated & overworked. Which is beyond sad. My pedicure was ok but my manicure was the worst I've ever received. I wanted a French tip and the tech haphazardly painted each tip with a regular brush. Not one was the same. I also walked out and came right back to get some nail polish remover to clean up my own hands as I had white polish all over my skin. Just insane. The receptionist was appalled when I showed her my nails so she said she would take it off my bill ($65) was removed but I still paid over $150 plus tip for my mani and pedi. In my personal option, they should close down the manicure and pedicure options of the spa. It is not a luxury, high end experience. Quite the opposite. This was not a great way to end our stay here & it put such a bad taste in my mouth. I won't ever come back to the spa for any service at all.

I had such a relaxing time (that's the point) at this spa. I was visiting Chicago for the 1st time…read morelast week and decided to put this on my list of things to do before my full weekend and excursions got started. I was greeted very warmly, pleasantly and professionally by Molly. Then I was transferred over to spa professional Tichina. She was very warm, bubbly and helpful. While I did not have a service she still took the time to provide me with a thorough tour. I utilized all amenities and enjoyed myself. I truly felt relaxed. Also liked the tea area and trail mix which was jut enough. I do look forward to returning and trying a service in the future. Only suggestion--I truly came for the steam room and relaxation. The steam was perfect except it the equipment can be checked out as when the mist would automatically come on during the process, the machine would make a loud, boom sound. I was dozing off and it this frightened me and certainly messed up the relaxation vibes.

This spa experience felt like a magical dream…read more As soon as you enter their facilities downstairs and you walk through their doorway you are transported into a zen filled space that hugs you within. You are greeted with a warm smile as they check you in and given gentle directions where you can change in their large facility into your robe and slippers. Then they guide you to where you can go to wait to meet your masseuse. It was a last minute booking and the last slot for an evening massage. It wasn't long at all before my smiling masseuse came to come and get me. Before I knew it I was laying face down getting the most relaxing massage I've had in a long time. This place serves at a high end level of excellence. My masseuse was very professional and just knew the perfect level of pressures to get all the knots, kinks, and stress print up on my back. This place lifts and floats you away from the business of the outside world and the whirls that swirl around inside your head. They know how to relax you to the max and send you off relaxed and recharged for the world. I hope to go back there sooner than later.

I've been coming here for years and it's mostly due to the AMAZING service I get from Jesse and the…read moreteam. Jesse has been a friendly face over the years, as I've gone to different masseuse. Jess always gives great recommendations and she suggested my current masseuse Sharae who is amazing, I adore her and her uncanny ability to find my knots. Jesse (and Jackie) were the main reasons why I went with the membership, very good deal and they were not pushy and great about always making sure I use my benefits and get my rebooking deals. Love this duo as the front desk squad! Shoutout to the great masseuse I've had over the last couple of years - Stan, Jamila, Martina and Tashon.

Jesse (I hope I'm spelling her name correctly--apologies if not!) is the wonderful assistant…read moremanager at the Dearborn location--and honestly, she deserves a promotion to manager. She makes this place so welcoming and easy to return to. She goes above and beyond to ensure every visit is a great experience, and she's genuinely fun to talk to. She's a big reason I keep coming back. Plus, the massages are fantastic--I absolutely love it here.

The spa we were planning to go to was closed for renovations. So we looked at countless reviews to…read moreselect another spa and had really high expectations for our visit based on the good reviews. We received an email before our visit asking if we would be able to switch our 10:30 appointments to 8:00 am or 11:45 am to accommodate another guest interested in services. Since we were visiting from out of town and had other plans, we were not able to switch to these times but eventually agreed to move to 9:15 even though it was not our preferred time. The attendants upon arrival were very friendly and welcoming. The eucalyptus steam sauna was closed for repair, which was not indicated when we booked. The dry sauna and hot tub were very small. As the morning went on it got incredibly busy. There were so many people waiting for appointments that there weren't enough chairs in the relaxation room, and it was very crowded by the vanity/mirrors and showers. Our treatments we good, not spectacular for the cost, but we expected expensive treatments on a busy weekend in Chicago. We were offered complimentary enhancements for switching appointment times-a face mask or eye mask. A nice touch but not nearly worth switching our plans around for. We had separate reservations to begin with but somehow when we were asked to move our reservation times, we were put on the same reservation. As a result, I was charged for my friend's service. We each made multiple calls to the spa to try to get it corrected. After at least four attempts to get it corrected over the phone, I emailed the spa. It took 8 days from when we were at the spa for them to begin processing a refund to my card. We were very surprised by all of this, especially at such a luxury spa.

Had the most AMAZING Custom Facial with Jay. He is a wonderful esthetician. He knew exactly what…read moreto use to keep my skin calm (rosacea) and his massage technique is beautiful. I will come back just to book with him again. Sarah gave me a wonderful pedicure, my feet feel refreshed, polish is beautiful!

Tierra was awesome! I am fairly new to Chicago, and had not gotten a haircut in about 8 months. The…read morespa itself is gorgeous, very relaxing, and the staff was very friendly and attentive. Tierra was very professional, but also very friendly and made me feel comfortable. The 1st time with a new stylist can be a little anxious. Tierra was very intuitive about what I wanted, happy to see Pinterest examples to make sure we were talking about the same look, and she was honest about what could or could not be done with the length, texture, condition of my hair. The entire process was very easy, comfortable, and professional. I highly recommend the spa, and Tierra, and I will surely be back! Better signage would be helpful when you first step off the elevator, in order to find the spa more easily would be my only critique.

We had our bachelorette party at Palmer Spa House, and overall, we had a really nice experience…read more The girls especially loved the massages and facials. The ambiance is very chill and relaxing, and having a private room for our group was a nice touch. I'm giving 4 stars mainly because of a couple of small things. We were supposed to receive two bottles of champagne as part of our experience, but only one was brought out. We had to ask about the second one, and at first they actually refused to give it to us because it was already toward the end of the evening. I understand that we were finishing up, but we were supposed to receive both bottles as part of the experience in the first place. The other thing is that the pool and sauna are on the 8th floor, while the spa services are on the 5th floor. It's not a huge deal, but it would be much more convenient if everything were on the same floor. That said, we still had a great time and the overall atmosphere was lovely. I would definitely recommend it for a girls' day, bachelorette party, or just a relaxing spa day.

I planned a spa day for my sister's bachelorette party weekend at Chuan Spa, which was located on…read morethe 4th floor of The Lagham hotel. We arrived about 30 minutes prior to our appointments to take advantage of a few amenities. The check-in and check-out processes did not go smoothly. The receptionists kept getting me mixed up with my sister, who was already escorted inside the wet facility. Then when we checked out, they were confused as to whom paid for our pool service food. Logistics aside, everything else about the experience was superb. The spa had everything I needed. The pool and jacuzzi were co-ed, but the womens' locker room had an herbal sauna, steam room, heated relaxation loungers, and showers. I got a 60-minute Chuan Harmony massage with Francisco. The massage was very relaxing, and aroma therapy was part of the treatment to balance your elements per Chinese medicine philosophy. Francisco was also very friendly and highly professional. I fell asleep during the massage, which was a win in my book. Lastly, the pool service food was excellent. One of my best friends got a margherita flatbread and chips with salsa and guac, and my sister got a poke bowl. I had the pleasure of picking at everything, which I all found delicious.

I used to live this spa but it has gone downhill... when I arrived was offered a drink while…read morecompleting paperwork which never came, the dry sauna roof is cracking inside, not all staff know how to unlock the lockers, the middle eastern lady who gave me a welcome tour was impatient and the accessories at the dressing table are beyond sad. You can have cotton pads and q tips but the sign says for curling irons, flat irons and all then other items, ask at front desk which means leaving the locker room and waddling up front wet and wait in line for the curling iron. This is just dumb. For almost $400, there are better places to get a massage. It's disappointing that this once nice spa is falling apart. Oh, and there is a mandatory 23.5% gratuity instead of paying the attendants better, you are forced to.