It is highly regrettable that not only I, but also my significant other, family, and other vendors…read morehad to endure the complete unprofessionalism, poor communication, and discourtesy from both you and your staff. From the very first day I visited the venue, I was informed that several modifications were being made prior to my scheduled event. However, I was never updated that these changes were not occurring, which was the initial indication of the communication breakdown. I had to reach out to the venue a second time to confirm the event date and other details. As the event date approached, I had not finalized any food menu nor signed the contract. I had to make several calls before I could speak with someone to receive the menu and options. You later mentioned that they had entered my email incorrectly, and after I provided my email again via text, I still did not receive the menus or contract. I ultimately had to visit the venue in person, as I no longer felt comfortable communicating through email or text. During my meeting with you and Jacklyn, whom you mentioned was new, it became evident that there was a lack of communication between the two of you. The way you addressed her in front of me and my significant other was entirely unprofessional. It was also apparent that she was new and you had not given her the knowledge of how the business runs, as she had to frequently consult you for answers to my questions. However she was the nicest person we dealt with there. This included inquiries about both the back green room and our bar preferences. Specifically, we requested that the green room be empty, and we were assured it would be, yet it was not. On the day of the event, the room was filled with furniture and storage chairs stacked inside. Rather than attempting to accommodate the situation and understand, you offered excuses, explaining that it was not your fault but rather the fault of your new hire, and that you had been up until 4 AM for the previous event. Meanwhile, my event was just a few hours away. We were told that the children would receive juice boxes, but they did not. Additionally, we were promised a mimosa bar would be set up, but on the day of the event, nothing was prepared. When asked if there were any specific drinks we wanted, we requested sangria and margaritas, along with a particular drink for which we provided specific ingredients. They claimed to have all the ingredients except grapefruit juice, which they assured us they could obtain without issue. However, on the day of the event(just hours beforehand), there was absolutely no mimosa bar. The bartender did not have grapefruit juice or the necessary ingredients. I was informed that this was a fully stocked bar. While my family was preparing for the event, I was made aware that you exhibited a complete lack of professionalism and were exceedingly rude to everyone involved in the setup. My family and event planners could hear the shouting directed at the bartender, who was in her office and in the kitchen, just an hour prior to the event. This was once again very uncomfortable and unprofessional. After we attempted to resolve the initial issue with the green room not being vacated, we encountered the problem with the bar, which we then tried to address. However, the unprofessional behavior persisted among the entire staff. I received multiple complaints regarding the bartender's rudeness. He also took it upon himself to close the bar before 2 o'clock. He claimed he had already informed patrons that last call was at 1:58, despite the fact that our contract stipulated we had the venue until three. Once again, there was a complete absence of communication between the you/staff and myself. Additionally, several family members and friends reported that the serving staff were also quite rude when inquiries were made. It is regrettable that this venue is exceptionally beautiful; however, the lack of communication and professionalism significantly detracted from our experience. Many guests praised the beauty of the venue, but I regrettably informed them that I would never consider booking this venue again. There were additional minor points I could mention, but ultimately it came down to you and this business being a poor communicators and unorganized. This is the email I sent to the owner nilzelia santos who was also the point of contact and the main one giving excuses. Not worth your money. She hasn't even responded which goes to show you how much she cares. I'm sure bad review will get a reply tho.

The atmosphere is very nice, however, food is atrocious. The planning is poor as well as at a…read morerecent function I attended we waited almost an hour for food to come out. When it did, the children's meals were cold, French fries were frozen and not edible. The adult food was also not fresh. The salad was already dressed with a dressing that tasted like dirty dish water. The person in charge clearly was not organized and turned to the hosts to distribute meals for kids and to carry a sheet cake. I'm thinking that there should be waitstaff to do this and for the money that the hosts paid for this facility they should NOT have had to do these tasks. This is why they had their party at a function hall....so they could entertain and be with their guests! Unless the Bayside gets a new party coordinator and a new caterer I would NEVER have a party/function here.

This evening we celebrated a Sweet 16 at this hall and we have to say that it was a blast. This is…read morethe same hall where my wife had her Quinceañera, so dropping back in was a blast from the past. A couple of pros associated with this location include the fact that it has a ton of parking as well as multiple exits. The bartender was polite and the dance floor is in the center of the hall which is nice because tables can surround it instead of being grouped into one section. The only con I see with this hall is that finding it is a pain if you haven't been here before, but besides that, not bad. Overall, we loved spending the evening here and we recommend this hall for anyone looking for a nice venue.

Great function fall in a Boston suburb/neighborhood. Lighting and sound system were good and staff…read morewere friendly in my brief encounters with them. Ample parking, for a function and/or event this is a decent place.

Great local venue! Came here and saw a Tom Petty tribute band and it was a great show! The venue…read morecould use a little love, there's some water damage and some of the pain is starting to peel, but it is definitely a local treasure!

I came here for a local drink and food festival (Melrose Beer & Bites), and this hall was certainly…read morea great venue for the event. There's a lot more parking behind the hall than you might initially believe. The space is well laid out and easily repurposed for whatever your function. The bathrooms on the lowest level were large and clean (that's important for a beer fest, y'know). I'm not sure how many of the people working at the fest were part of the fest crew or employees working here, but whatever the mix, they worked well as a team.

Landmark School had their annual fundraiser at Olio this past Friday evening and it was awesome! I…read morelove the spacial layout, lighting and floor.

Where do I even begin to describe what an amazing venue Olio is? We had toured and booked Olio in…read moreJanuary 2024 (the only venue we toured) and just had our beautiful wedding on October 4th. Sarah was there for us quite literally every step of the way. We had also used Sarah's coordinating business Without A Hitch and worked with Allison who is now a part of the team at Olio. Their professionalism and kindness went above & beyond. We are so thankful to have found this amazing venue and to have celebrated our wedding there! I cannot recommend Olio enough.

went to a function here last weekend, spectacular view of Boston, nice hall, full bar, clean…read morerestrooms.

The management allows drunks behind to bully, harass, and assault the other people just wanting ti…read morewatch a show. They do not care that you didn't come there for that and allow it to go on all night until you finally have to leave. When asked if they could please intervene, numerous times, so we could enjoy the show, they dismiss you a take the side of the ones who were over served by the venue!! Horrible experience.

Saw Studio Two on Friday Nov 5th. Best Beatles Tribute band ever!!! Always love the whole…read moreexperience at the Larcom! They always have the best bands! Even their bartenders are top notch!!!! Service is always fast and friendly!!! Always one of my favorite nights out!!!

When Covid first started, I was nervous that I wouldn't be able to get Tony's special brew he liked…read moreto whip up on Tuesday. A real hoppy treat. Luckily Richie and I are still able to get slurpy every now and then as they have created a safe seating area. Every table is wrapped in 3 layers of saran wrap and separated by those Japanese rice paper walls. Those Japs sure are classy. Even better than that, the Red Men started a new event every month!!! They give me a free bag of Lays potato chips with every 9th beer. Quite the salty snack when I am feeling it, though my cow of an ex-wife would tell me it goes straight to my hips. I hate her so much... Tell Tony that the Tunnel Bug sent ya and he'll hook it UP

Truly amazing ambience in this opulent members-only club. The Corinthian leather couch in the…read morelounge felt like sitting in a pillow made of exotic cured hides. I opted for a single malt Highland Scotch to pair with my Opus X (yes cigars are allowed!). Truly superb. The cuisine is also spectacular, featuring crisp potato thins coated with various imported spices as well as numerous home-made pastries brought in as a rotating special. While the wine list is on the meager side, our sommelier was kind enough to recommend a domestic red that was both fruity and precocious. I was invited for a one-time visit to see if I would be considered for membership. I sadly declined the offer at the moment as my giving to non-profits has been quite high this quarter; however, I will certainly apply in the near future! Tremendous.

This could be the best bar staff in the area. Absolutely personable, friendly, and cranks out…read moredrinks like no one's business. It's the drinker's bar. If you're looking for some classy shit, go to, um, anywhere else. Not to say this place isn't clean. A dive bar doesn't mean dirty. It means local, comfortable and a place to get together over some stiff drinks. But I would disagree (previous review) that it isn't for outsiders. I would say outsiders are welcome, as long as you know what you're getting into. No food (aside from popcorn!), but a serious alcohol selection, Keno, a jukebox, and good atmosphere. Don't be a bar snob coming here. As far as the year ago negative review by Robyn: Let's point out some things to anyone that goes anywhere on the North Shore: there are three large colleges within a 15 or less mile radius, with a serious fake ID epidemic and out-of-states are much more of a liability than they are profitable. Bars implement strict policies to avoid this. Good job to the bartender for doing his job. It sucks that it killed your night, but hopefully this will shed some light.

The drinks were fine. But we went around 7:30pm. I got 2 beers. My tab when I left was $10.50. I…read moretipped and my total was $13. The following day found my boyfriend's bill was the same exact price for one jack on the rocks and he tipped the same so it came to $13. We both realized the next morning they charged us $25 each!!!! WTF!!!!