We came here in Nov 2025 for an emergency consult on a Sunday evening due to a golf course…read moreaccident. Family member was beamed in the head by a golf ball on the greens. Not sure why the reviews for this facility is not higher to be honest. Much higher. As our experience was as positive as an ER medical emergency could have been. The staff in charge of intake and triage was the sweetest and caring nurse that one can be. Followed by the resident physician on duty, Dr Collin. Dr Collin was highly knowledgeable, professional, diligent, respectful, friendly, and all around a truly intelligent medical attending. He is clearly well trained and followed through the entire consult process with efficiency and effectiveness. Very very smooth. We considered ourselves lucky to have been treated by Dr Collin. The facility was also an amazing sight. Everything was modern, clean, and aesthetically pleasing. The ER was quiet and calm, unlike other hospitals. Parking was a bit tight, though. Admittedly, no one wants to go to the hospital. But we all will eventually need to for one reason or another. Accidents do happen. Illnesses do happen. St Jude Medical in Fullerton will always be our preferred first choice for an ER or other medical practitioner facility.

My mom was sent into St. Jude's ER by a Providence St Jude Heritage Urgent Care physician who…read morebecame concerned by a symptom. She ended up being admitted to the neurology wing of the hospital. Dr. Martucci, the hospitalist physician, the ER physician, and all the nurses and staff were exceptional. The food was good, the room was spacious and modern, and crucially, the care was incredible. Everyone from the MRI transport staff to the Director of Neurology approached us with kindness, proactive support and thorough medical intervention. They were all patient, answered any questions, and very capable. We never had to advocate, we were never rushed or dismissed. Thankfully my mom was discharged and will fully recover but we were so blessed by the care, dedication and precision the team at Providence St Jude took. It was the best of Catholic healthcare. Highly recommend.

The front staff is horrible specially the supervisor Addi. Now I understand why the staff aren't…read morethe best having to work with role model (Addi) that doesn't take care of her patients. Also don't bother going to their dentist. Peter lee is a horrible dentist. He did my cleaning in 10 minutes, messed up 4 of my teeth in the process. He doesn't talk either, he didn't even bother introducing himself let alone telling me what was going to be done that day. The worst part is that I've been calling in to do a grievance with office manager Aldo but he has been responding or his staff say he's a busy person and doesn't have time. The only good thing is my PCP Norma Hernandez.

Literally just got off the phone with a receptionist in counseling who tells me the totally wrong…read moreinformation regarding insurance, the after a bunch of bickering finally says they aren't taking new patients quite snotty really. She needs a different job. Literally said "well you called us" like that's your permission to be snotty?!? 430pm may 29

I tried to contact Dr. Shivani Patel several times to schedule an appointment. The phone rings but…read morenobody answers. Finally, when they answer there was a lot of interference, many voices talking at the same time. I tried to tell them about my appointment. Nobody listen, in the end, I heard women laughing at me and in Spanish, they said "sigue hablando jajaja" and put me on hold without saying anything to me. I find this behavior very disrespectful to prospective patients. I was trying to make a review on their site. There is no way to do it. All the five stars' reviews are false. Very unprofessional people. Do not go to this doctor. The phone number is 714-626-8650 Providence in Fullerton.

I've been coming here to suite 35000 since I broke two of my Metacarpals in my right hand back on…read moreDec 10th. My specialist (Donald Bittner, MD) is really great. He explained everything in great detail and made sure I understood everything before I left. The ladies at the front desk are always wonderful and nice. Ready to help with any questions I had. And then there were the lovely ladies in the casting room. Hahaha i was never without a laugh before leaving that room. Nikki, Megan and one more I just don't recall her name. (Sorry) made me feel like I had been going there for years. Now I hope I dont break any more bones but if i do.... IF I do..... I will be coming here for sure. My only regret is that my hand healed way to fast. I'm going to miss this whole lot of fun great people!

Another bad experience. I'm unsure if this provider was an MD or a Physician Assistant. I walked…read moreout feeling unheard, unimportant and disregarded. Like always rushed my visit with 0 patience. He was also a bit irritable, and frustrated. Dismissive at my concerns and requests. I walked out crying. I will be changing from PC

Assembly-line office with medical assistants who gossip more than work. Both assistant and doctor…read moremessed up on my lab orders so I had to get my blood drawn for no reason. Emphasized that my orders were time sensitive, yet they never call back for results and never pick up the phone either. I work in medicine so I understand how busy and hectic the job is, but all I've experienced in this office is laziness and incompetency. Joke of a "family medicine" office. If you want more compassion and care for your children, then take them to the DMV instead.

Chris. I am so sick I can not get out of bed. I try but I can't . please reinstate me . This is…read moreStella URIBE (714) 905-3880

This is the worst place to go if you need help. First the people at the front are rude and you…read morethink they would do their job and tell you what you need to bring before you get there instead of telling you to come on a Wednesday at 6:00 a.m. just to tell you that they can't help you and there's nothing they can do for you. They don't care about your well-being or your sobriety. It's hard enough for people to come forward and ask for help they don't need jerks to discourage them. I suggest if you don't want to use and want to be sober not to go there because you'll want to use after you leave this place. I'm shocked by the staff and I don't know why anyone would hire those people cuz they obviously hate their jobs.

Deserves minus ten. I've had a dvt in the past which was treated successfully. Leg started acting…read moreup again so I was tested here with ultrasound. Here's where the minus ten comes in. Technition told me I had blood clots and not to leave. Came back in the room, told me I might not be able to drive. Came back in the room again, and told me to go straight to my primary's office and not to leave before I get seen for the clot. As I stated, I've been through this before so I knew how serious this can be. Got to my Drs office saw him and was told there was no dvt just surface clots in vericose viens that can't embolize. My primary is a good Dr. , He apologized for their screw up. I'd like to thank the technition profusely for scaring the crap out of me needlessly. Don't use this facility EVER.

Accurate rating description for two starts is "could've been better." This place only has PA/NP…read moreand no MD on site. They have the capability to draw blood and send to lab for stat orders. Unfortunately, what they lack ends up a longer list. The first MA was unable to get a vial of blood and said someone else would try on my other arm with a straight needed (vs butterfly). She left me without even putting a bandaid on the arm she poked and I had to struggle to put the bandaid on one handed while still maintaining pressure on it. Next MA comes and draws blood and when she's done she yelps I don't have a cotton ball (to put on the vein she just drew out of) and my blood is just pooling while she puts a bandaid on. Luckily I'm well versed enough to know I needed to put pressure on my bandaid. The NP who saw me was new to (per the MA) she really didn't put my mind at ease. Her expertise and knowledge seemed lacking based on the answers to my questions. First thing she asked me was, why are you here and not the ER? I told her my PCP sent me here because she didn't feel it necessitated a ER visit. She wanted me to be evaluated by YOU to assess and in your medical opinion, do I need to be seen further or what course of action next? She swabbed me for flu and covid and I verbally questioned her because I had isolated severe GI symptoms. She said sometimes those present wither GI only. Does it? I don't know, I'm not an MD but I'm also someone who works in healthcare and it didn't feel like the proper procedure. When I asked if she would be ordering any stool samples, I heard through my closed door "do we do that?". Ok, she's new, I'll give her that...but she comes back in and says "if you'd like to have the order for stool testing I'm happy to give that to you." Am I the md or am I the patient? I came here for your professional medical opinion! Do I?! So after I kindly communicated that I am looking to her for her opinion as the expert whether or not my symptoms necessitate an order, she still doesn't quite give me a direct answer! I haven't been to that many urgent cares, but I've come to see a trend that many of the urgent cares that are owned by a company with multiple locations don't have MD's on staff physically there. That said, I've also noticed the trend that many provide sub-par care.

Went in with an appointment. The Website said they took my…read moreinsurance. I get there and apparently they don't take it anymore. I offered to pay out of pocket as I was sick and needed care. They turned me away.

Going back for a mammogram is always a little bit stressful but the staff here are always so…read moregracious and helpful and actually get you through in a timely matter. While showing grace and kindness. I couldn't ask for more. And I have to admit all of the decorative bras on the walls definitely add a touch to take the edge off. Keep up the good work St. Jude.

My biggest complaint? I scheduled an appointment for 630am for an ultrasoubecause of work. It's…read morepast 7 and still waiting. The waiting room is now full. Ridiculous

Plenty of patient parking…read more Clean building/office. There are different departments in this building. Lots of patient seating area in Suite 200. Easy to check-in. Have to check in 15 min before appointment. And then wait 10-15 min after your appointment is when they call you. While the assistant takes your weight and do the health history questionnaire, you have to wait more time for the doctor to come in your room. Appointment at 11:40, came there 11:15, they called me 11:55 and then waited for doctor in the room for around 12:15. Bring your own water bottle; they don't have water fountains or water for patients to drink while you wait. They don't have walk ins for lab anymore. I fasted cuz I wanted to do lab after doctors appt. Have to be appointment only now. St. Jude providence sold their lab to LabCorp.

I really like st. Jude before, recently not su much and made me feel even stressed just to have…read moreappointments with them. This year, I changed my PCP from Jennifer Lu, MD to Angelina Sidharta MD. Since then, this becomes miserable experience with St.Jude. The 1st time, there's an opening and I scheduled appointments since my leg was in pain. That was happened on Friday and Monday I took day off since it was still in pain and Tuesday for doctor appointment. In the morning of the appointment, they called me if they need to cancel my appointment and reschedule. The been calling me since then to reschedule. How convenient for them! Today, they called me again. My husband and I have doctor appointments tomorrow and only within 24hrs they called and mentioned for my husband insurance if not assigned to Dr. Sidharta and need to reached if I don't have registrations changed notification from his insurance. I'm at work and this makes me crazy since I'm not able to work because of this whole situation. Only notified patient within 24hrs. How very convenient for them. The assistant name is Josiah, the one kept calling me. St. jude, I know you can do better.

I have seen Dr D a few times due to pain in different areas of my back. Whatever he did going in…read morewas not totally pain free but I felt relief shortly thereafter. He said it was so painful due to the severe inflammation I had. Dr D has given me my life back. I wasn't able to hold my grandbabies due to the pain or even go on a walk with the older kids but I sure can do it all now!! Thank you Dr Dedes!! You are an angel!!

Staff is friendly and seem happy. Its not always the best of times visiting the doctors office but…read morethe girls in the front of the office were understanding of my situation and brought ease to my experience with they're professionalism.