We just had the blinds replaced in our Santa Monica rental, and the customer service overall was…read morefantastic. While there were a few minor delays along the way, Daniel Glaser from Glaser Property Management was ultimately very helpful in getting everything taken care of. He is always quick to respond whenever we have an issue at our place, which we really appreciate. His handyman, Dave, helped coordinate the next steps with Fred Mokhtari at Blinds R Us, who measured our windows. Fred went above and beyond, even coming out a second time just to re-verify two windows we were unsure about. Today, Francisco from Blinds R Us installed the blinds. He is a true professional--meticulous, experienced, and focused on perfection. He took extra care adjusting every piece until it was flawless. A great team effort, wonderful communication, and a fantastic final product. Thank you to everyone involved!

Extremely conscientious, thorough and communicative. None better. Professional bearing with…read moreintuitive insight maximizes property efficiencies and reduces costs.

Pacific Shore Property Management provided great service for 8 years. They helped with day to day…read moremanagement (including repairs, locating vendors, etc.) as well as leasing. They were responsive every time I reached out for assistance, and I appreciate Larry, Allison, Justin, Sintia and the entire team. Highly recommend if you are looking for a property management team.

I applied for a basic $1800 apartment with 820 credit, $10k monthly income as a software engineer,…read moreand 7 years of perfect rental history. I even sent full bank statements. They still came back asking for my actual tax returns and whether my son lives with me full-time, which is illegal according to the Federal Fair Housing Act, specifically 42 U.S.C. § 3604 (Section 804 of the Fair Housing Act) and will be reported for CalDRE and HUD with proofs. This company is what wrong with the housing market and what will cause the next house crisis, they are bullies. I'm 37 years old. In almost 20 years of renting in LA, I've never been asked for tax returns -- not even when I bought a property. This is ridiculous. Extremely rude, invasive, and discriminatory. They're clearly looking for any reason to reject people. Complete waste of time. Stay away.

Did a great job repairing our drywall. Very friendly and easy to work with. I would definitely use…read morethem again

I am lucky to have found Ian! I recently purchased a home and there a lot of things that need…read morework/improvement. Ian is reliable, resourceful, honest, and does great quality work. Estimates and invoices are clear so there are no surprises. He also leaves everything meet and tidy when he's done working for the day. I would recommend Ian for your projects without any hesitation. If he can do it, he will do it well... if it's not something he's comfortable doing, he'll let you know.

I lived at a new Nayssan building for 2 years and could not have asked for a better home. The…read morebuilding itself was fantastic, with brand new appliances, a roof, a garage, and a gym, everything you could ask for. The building manager, Jeanie, was absolutely amazing. Always quick to respond to requests, a reliable intermediary between tenants and ownership, and a good friend to have around the building.

I've been living at 625 S Barrington for the past 5 years and honestly, it really feels like home…read more The building is well kept, the location is great, and the community is super fun and friendly. But the best part is Jeanie, the apartment manager. She's truly one of the kindest, most genuine people I've met. She really cares about the residents and always goes out of her way to help. Having her here makes such a difference. I'm really grateful to live here and would definitely recommend it.

Melanie (owner) and Merry (administrative associate) are super responsive and great at responding…read moreto emails and texts. I didn't realize when I first signed on that Keybox is off-property management only (they don't personally meet with tenants or inspect the property themselves). I'm sure Melanie disclosed that initially but I overlooked it. Aside from my slight disappointment at not having an on-site manager, I was very pleased with how quickly and thoroughly Merry addressed maintenance issues, how accessible financial transactions were on their portal, and how professional they were in all our interactions. For those who don't require a manager involved in tenant face-to-face interactions, but looking for excellent, reliable service, I highly recommend Keybox.

I have been renting a house through Keybox Properties for the past year. I had such a good…read moreexperience with the team at Keybox! The agents were always friendly, yet very professional. Whenever I called or texted them they responded immediately. If I had an issue with the house they took care of it within a day. I was very impressed with them. If I ever decide to rent again or become a landlord myself, I will absolutely call Keybox. I can't recommend them highly enough!

I recently had Miguel work on several items in my apartment over the course of two days, and I was…read moregenuinely impressed with the quality of his work. He was professional, efficient, and clearly knew exactly what he was doing. He stayed focused, fixed everything correctly the first time, and made the entire process much quicker and easier than I expected. Miguel also knows the building extremely well, and it's clear that he is a valuable part of the maintenance team. I truly appreciate his hard work. Thank you, Miguel, for doing such a great job!

Jose G is our apartment management and maintenance staff. He always arrives on time for maintenance…read morerequests. He is patient and very friendly. I have been living in my building for 5+ years and I know that I can always count on him if there's anything wrong with my apartment.

Whenever we have a maintenance issue they are very good about replying and fixing any problems that…read morewe have. The workers that come to fix things are always for polite and knowledgable as well. Thanks, Steve

I'm a current tenant in a unit managed by WPMLA, and I work elsewhere as a property manager…read more Unfortunately, my experience here is that Westside Property Management neither takes care of the owners or the tenants. We have had no working fridge/freezer for 2 days with no rush to help, emergency maintenance calls and messages on the weekends go unanswered, and important items are mishandled, resulting in extreme inconvenience and growing expenses. I've tried to reach WPMLA's owner to discuss my concerns with no reply. Property owners are paying a good percentage of their rental income and tenants are paying good rent -- all deserve better service and accountability.

We own a single-family home in the San Fernando Valley and originally tried renting and managing it…read moreourselves. With all of the city and state laws and regulations, we decided we wanted professionals who really knew what they were doing. We interviewed almost a dozen property management companies, and Derek and Jared Karpel at KIG Property Management stood out by far. Their legal background and knowledge of insurance and construction gave us a lot of confidence, and they are always available when we have a question or want to talk something through. What we appreciate most is the personal attention. They really care about our property, help us make smart decisions, and make sure our tenants are well taken care of. We feel very comfortable having KIG manage our home and would highly recommend them.

Had difficulty connecting with the agent but when I contacted second time he was very apologetic…read moreand went the extra mile to show me the property.

I am reviewing as a tenant I looked at a LOT of apartments when I first moved to LA. When I found…read morewhat would become my home for a year, I reached out to MPM for a tour. They were flexible on when they could meet and show the place. It was a great price and a well kept building. I applied and they accepted me as a tenant. I moved in during a hot summer month. I had some minor issues about a month or two in and as a tenant, you can go into your app/portal and file a service request. This process was SO EFFICIENT!! I was able to choose multiple times I was available for issues to be handled and whenever I did have a problem, it was rectified in a timely manner. Sue was my point person throughout my experience renting from Modern Property Management. She always showed concern for my issues and addressed any problem I may have had. I finally met her in person on my walk-through when I moved out (heading back to NY) and it was such a pleasure! I hope MPM has apartments available when I choose to return because I would love to rent from this company again! Thanks for a great experience my first year in LA!

We have had an excellent experience with Sue at Modern Property Management. From the day we looked…read moreat the apartment, Sue has been kind, warm, responsive, and accommodating. She's professional and all-round amazing and has made our entire experience of renting in Los Feliz a great one. Thanks, Sue, for taking such good care of us!

Five Stars does not say enough to the Amazing service and support we have received from Miko…read moreespecially with ourselves owning a house and ADU in Mar Vista and living in Northern California. Miko has assembled a team that over communicates and constantly delivers from vetting out potential renters to managing repairs and other items we could never do being remote from the property. We had a disappointing experience with other property management teams that said they had a local presence but operated remotely. Miko and team have exceeded our expectations and we fully trust and enjoy working together with them!!

Paid 800$ for 2 days in an airbnb. Place was infested with termites. Host was a complete dick after…read moreI tried to get compensation through airbnb. Deleted my review and was overall unprofessional. Do not trust "Miko Ofir"