I typically go to the US Bank location, but went with this one because the hours are later. When I dropped my items off, the lady working here was seemed annoyed that I came in, so I asked if they were still open (it was 15 minutes before closing). She nodded with an annoyed looked. She asked me my name, address and phone number WHILE she was on a personal call on her cell phone on speaker. I quietly gave it to her (I didn't know who she was talking to and didn't want them having my information).
When I picked up my clothes, a older man was working. He was more friendly, but extremely awkward. It took him a while to find my clothes despite me pointing at them and telling him where to look. Then he took the slip off my clothes with my name, home address and phone number, and threw it in the trash can. I asked him to give it to me so I could shred it. He sat down, looked in the garbage can, found it and started to hand shred it. He said, "you're the customer, I'll do it for you!" It was so weird and awkward that the other customers and I gave each other a "WTF?!!" look.
Clearly these folks don't take customers' personal information seriously. I won't be using St. Croix's anymore. read more